Eric Bueno Email & Phone Number

São Paulo, Brazil

Brazil

• Generate new business and help existing customers grow.• Understand customer business, functional, and technical requirements for project development.• Develop technical solution designs and commercial proposals.• Present solutions to customers, including C-level executives.• Advocate for customer needs to drive business transformation strategies.• Structure prototyping to validate proposed architectures.• Prepare business cases to demonstrate the benefits of proposed architectures.• Manage all stages of account management (pre-sales, sales, post-sales) to ensure quality and customer satisfaction with our deliveries.Main Achievements:• Sold and delivered a complete data analytics project for Brazil's largest contact center, improving data governance and supporting C-level decision-making (BRL 7,500,000).• Led a project that restructured the data pipeline, resulting in over 3 MM BRL/year financial gains.• Increased new business by 70% within 3 months through workshops and solution presentations.