Bi Analyst
- Responsible for extracting, transforming, and loading (ETL) data using SQL Server, MySQL, and integration with SAP systems to consolidate information from various sources.- Defined and monitored key performance indicators (KPIs), developing interactive dashboards and automated reports in Power BI and Tableau to optimize performance and generate insights.- Created and analyzed performance indicators and customer satisfaction metrics using data mining techniques and predictive modeling to recommend improvements in customer relations processes and marketing strategies.- Developed and automated data analysis and report generation processes through programming languages like Python and R.- Participated in strategic meetings with partners and stakeholders, presenting detailed analyses and management reports to support business decision-making.- Implemented automated BI processes and data integration via SAP BW and ERP, aiming to enhance operational efficiency and reduce the processing time of critical information.