Helping organizations tame the complexity of open-source software and enhance collaboration among development, operations, and security teams

👉Prospecting to senior business and technical decision makers via email, phone, social media, conferences & events for new logo business while nurturing relationships with existing clients within Ohio Valley/Chicago markets👉Generated $1MM in new logo pipeline within 3 months of graduating from initial sales training👉Closed new logo business with Fortune 1000 and Fortune 500 organizations within 1st quarter of employment👉Created new internal reporting strategy for utilizing open-source component data to drive sales conversations – process now adopted company-wide👉Closed business via direct sales and channel partner relationships👉First AWS Marketplace Private Offer deal in company history👉First Firewall SaaS customer trial in company history 👉First Lifecycle SaaS customer in company history👉Led Central Region in New ACV booked in Q3, 2023

✅Healthcare-vertical omnichannel/CPaaS/SaaS sales to existing mid-market and enterprise accounts✅Prospecting to senior business and technical decision makers for new logo business within United States territory✅Owning the entire sales process top-to-bottom including developing sales & marketing cadences, crafting engaging messaging, cold calling and prospecting efforts, conducting BANT/MEDDIC discussion calls with target prospects/accounts, negotiating terms, and closing contracts✅Created demand generation content catered to healthcare industry challenges and trends; leveraged LinkedIn, email, phone, and Vidyard for distribution✅Led AE/AM Teams in outreach/prospecting efforts Q3, Q4 2021 (leading Q1, 2022 through January) ✅Proficient in Salesforce, SalesLoft, SalesDirector.ai, ZoomInfo, Hootsuite, LinkedIn/Sales Navigator, Vidyard, Gong, Zoom, WebEx Teams, MS Teams, Microsoft and Apple platforms, Lessonly, Bambu, Feedly✅Top Overall Score and Highest Roleplay Scores during New Hire Training

- Direct selling (B2B) to Durable Medical Equipment providers and promotion to healthcare providers, hospitals, sleep clinics and labs, and pulmonary clinics- Selling the value of remote patient monitoring, conducting live and virtual demos of hardware and software platforms, and conducting follow-up training as needed- Top Account Manager – April 2019- 2019 Quota Attainment – 104.2% (Top 15% National ranking)- Virtual Zoom CEU Coordinator – Organized 13 virtual/remote clinical education programs (Oct 26-30, 2020) for over 900 RT’s and Sleep Techs across 10 states; Developed and selected clinical topics; coordinated scheduling of speakers and moderators; created PDF invitation and custom Zoom webinar links; updated speakers periodically on registrations; presented clinical information in 4 of 13 sessions; served as Producer and backup Moderator for all sessions; generated post-event reports and managed assignment of CEU credits to all attendees

- Promoted Cardiovascular medication to Primary Care offices on behalf of Novartis, Inc.- Utilized as a resource by peers during training for explanations of neurohormonal pathways, disease progression, contributing risk factors and causes, and pharmacological treatment options- Received “Training Award for Excellence” – Top Honors during entire 6 weeks of training- Novartis Northeast Regional Rally MVP Award – September, 2018

- Promoted hypertension, heart failure, ADHD, and neurology therapies to healthcare professionals in Primary Care, Cardiology, Nephrology, and Neurology offices (key markets – Parkersburg, Charleston, Beckley, Huntington)- IST Champion (2013), Leadership Council (2015 – 2017), IC Compensation Task Force (National Project, 2016), National CAP Presentation (2017)

Pharmaceutical Sales Professional responsible for promoting hypertension, heart failure, and ADHD therapies to primary care and specialty offices throughout central and southern West Virginia.

- Achieved service level, attendance, quality, customer satisfaction, and overall performance outcomes in a 200+employee customer care center- Instilled a culture of exceeding goals through regular coaching (AHT, Quality, First Call Resolution, Close Ratio) and trained agents on technical support processes for cable TV, High Speed Internet, and VOIP Telephone services- Maintained a significant reporting/data analysis role within the call center, using Microsoft Excel for projects including: Hourly Call Driver reports, VIPER/Error Corrections reporting, Repeat Caller reports, and additional performance trends – Provided data analyses to the Vice President of Customer Care- Chairman and/or member of focus groups: Promotions/Career Path, ICOMS 8.2 vs. AHT, Screen Pop, Tiger Team- Streamlined the yearly evaluation process for Customer Care Specialists through Microsoft Excel, reducing the amount of time needed to generate evaluations by over 50%

Responsible for establishing new accounts, upgrading existing customers, and generating revenue in an inbound call center environment.