Eric Baik Email & Phone Number

Oversee successful day-to-day operations, with an emphasis on staffing and working with non-exempt personnel. I also work as an HR representative to my department.Main areas of focus, but not limited to:-Respond promptly to customer needs via email or face-to-face communication methods.-Ensure proper training for new-hires and succession planning for qualified employees by coordinating one-on-one training sessions.-Responsible for full-cycle recruitment, including: phone screens, schedule and conducting interviews, on-boarding, and HR paperwork.-Developing and implementing new training strategies and polices ensuing smooth transitions and operational workflow.-Conduct terminations and disciplinary meetings.-Provide routine employee appraisals and performance management procedures.-Assist with budgeting and forecasting for labor and supplies.-Provide support to senior management to ensure completion of of projects and tasks.-Maintain digital records of employees.-Help answer payroll and benefits questions to the employees.

Tigard, Oregon

Promotion quickly came from support staff to store supervisor due to performance and attention to detail.Core responsibilities outside general servers duties included:-I was in charge of handling all events of all sized.-Ensured proper opening and closing procedures, which included: staffing levels for the following day(s), cash management, and inventory levels.-Trained all incoming hires.-Participated in recruitment efforts, such as: preparing new employee files, scheduling and assisting in the interview process, and orientation.

Portland, Oregon, United States

Began as part of the wait staff and promoted to the Maitre D' within the first 30 days after hire.Core responsibilities included:- Coordinated and executed special events, promotions, and theme nights to attract a diverse customer base, communicated through advertisements and marketing.- Implemented systems to track key performance indicators for the restaurant, such as customer satisfaction scores that are printed on every receipt, table turnover rates, and average order value.