Svp Business Operations/Coo
San Francisco, California, Us
• Ran all day to day company operations, managed company P&L and finance, lead operational planning, developed revenue forecasts and worked with department managers on budgets, hiring plans and operational spend. • Built and managed teams for sales & business development, accounting & finance, HR, customer support and legal (IP, commercial, product, trademark). • Co-lead company shift to new strategy in 2011 to enable cloud architecture and developed operating model and business strategy offering contact management platform for major carriers (AT&T, Verizon, Sprint) and OEMs (Samsung) in the U.S., Europe and Asia which lead to over $10M strategic investment from Nuance Communications