Eric Gregg Email & Phone Number

Portland, Oregon, Us

As the CX Strategist at ClearlyRated, I leverage my passion for customer experience, data, and storytelling to help industry leaders understand the impact they can create by being truly customer centric. I am heavily involved in the creation of thought leadership reports, presentations, webinars and podcasts as well as working closely with our customers to maximize the impact of their CX strategies and measurement. Most weeks I'm either presenting at a customer event or industry tradeshow, or deep in a data set working to uncover hidden opportunities for improved service and firm growth.

Portland, Oregon, Us

ClearlyRated (formerly Inavero) enables business service firms to easily measure NPS from their clients and talent to improve retention and account growth. The firms then have the option to make these 3rd-party validated client service scores transparent with star ratings and testimonials on ClearlyRated.com to help them differentiate on service and land new business.Specialties: Specializing in client and employee loyalty and retention for professional service firms, specifically accounting, legal, insurance and staffing

Inavero was founded on the principles of truth and information. The firm analyzes feedback from more than 250,000 professional service firm clients and employees each year. The firm's "Best of" service awards are the recognized standard for quality within professional service organizations.

Marketing research and consulting firm, rebranded in March 2008 to current company name of Inavero Institute for Service Research, a research firm focused on client and employee satisfaction surveys for professional service firms.

Employee and customer satisfaction research firm, based in Bozeman, MT and founded by Michael Reilly, PhD Doug Fletcher, MBA and Eric Gregg, MBA.

New York, New York, Us

Mba, Business

Marketing, Marketing

High School, High School