Managed nightly Game Distribution Center Standard Operating Procedure – curating and running video content within continuous feeds and matching content with team Arena Game RundownsMaintained 2 international programming feeds (Production Feed and NBA TV International channel) and distributed to broadcast partners/licensees for use on various media platforms in 100+ countries across the globeCompiled, researched, produced/filmed, and distributed field shoot requests involving NBA players, coaches, talent, etc. on behalf of international broadcast partners (Rookie Photo Shoot, Media Day, Ad-hoc requests, etc.)Administered departmental databases/websites (Global Media Courtside, Team Cultural/Heritage Nights, NBA TV Master Show Library)Onboarded int’l broadcast partners to NBA Content Network and permission contractual contentIdentified NBA team-produced content/features that may assist internal or external venturesAssisted NBA Regional Account Executives with additional international content revenue/upsell opportunitiesFulfilled maintenance and upkeep for NBA TV International channel

Managed nightly Game Distribution Center Standard Operating Procedure – curating and running video content within continuous feeds and matching content with team Arena Game RundownsMaintained 2 international programming feeds (Production Feed and NBA TV International channel) and distributed to broadcast partners/licensees for use on various media platforms in 100+ countries across the globeCompiled, researched, produced/filmed, and distributed field shoot requests involving NBA players, coaches, talent, etc. on behalf of international broadcast partners (Rookie Photo Shoot, Media Day, Ad-hoc requests, etc.)Administered departmental databases/websites (Global Media Courtside, Team Cultural/Heritage Nights, NBA TV Master Show Library)Onboarded int’l broadcast partners to NBA Content Network and permission contractual contentIdentified NBA team-produced content/features that may assist internal or external venturesAssisted NBA Regional Account Executives with additional international content revenue/upsell opportunitiesFulfilled maintenance and upkeep for NBA TV International channel

STUFF’s stage/floor coordinator for all home games, NBA global games initiatives, and Mascot GamesScheduled, coordinated logistics for, and served as the on-site handler for hundreds of appearances each NBA seasonAssigned responsibilities / directed all entertainment teams to stage 88 dedicated on-court STUFF timeout/quarter-break elements during each NBA seasonResearched, choreographed, and executed STUFF-oriented content to be used in skits, pumps, video shoots, school shows, and social media contentBrainstormed innovative ideas for both STUFF and live entertainment department regarding player introductions, timeout activations, theme nights, 30th anniversary theming, and “Magic Vision” contentAssisted with prop research, purchasing & acquisition, design, and constructionServed as floor coordinator for various events including team’s “Black Ties & Tennies Gala” and Wine Auction events

Sold full-menu ticket options for the NBA's Orlando Magic basketball franchise which included full and partial season tickets, group sales, hospitality spaces, and premium suite rentalsConducted pregame, in-game and postgame programming & fan experiences including kid tunnels, national anthem performance, player meet & greets, Loyal Blue member events, etc.Supported local grassroots marketing campaigns across Greater Central Florida area to drive fan engagement and brand awareness including watch parties, corporate sponsor events, and community-related eventsServed as a primary service representative for small plan holders, premium clients, and groupsAveraged 80 outbound calls per day and 3 face-to-face appointments per week

Responsible for in-game sponsorship activation and fulfillment including on-court presentations and contests for Men’s Basketball home gamesAssisted with set up and tear down of game information stations and sponsor tables for most home gamesWorked with sponsor representatives including Bud Light, Stafford Jewelers, and Roosters Chicken to ensure client satisfaction and satisfactory promotional performances

Prospected and developed new customers and partnershipsCreated and updated the IronBirds Kid’s Club database with over 250 registrantsResponsible for event management of monthly Kid’s Club events including player autograph sessions, kids run the bases, and mascot appearances

Sold more than $20,000 of Cleveland Indians merchandise over 2 seasonsSupported inventory count days, distribution center processing, and employee on-boarding