Eric Guerrido Email & Phone Number

New York, Ny, Us

United States

United States

Northeast

Responsible for training/supporting 4 Territory Sales Managers, 35 Retail Sales Supervisors covering over 200 retail stores locations for multiple accounts. Accounts include Sony Retail Experience in Best Buy, Costco, BJ' Wholesale, PC Richards & Son, B&H and HHGregg etc...

Greater New York City Area

Promoted to manage a home store in Garden City while also overseeing 3 other locations in New York City (flagship), Riverhead, and Huntington. The home store in Roosevelt Field is a new concept and serves as the training center for all new managers on the east coast. Provide leadership to a team of 110 across the 4 stores, including 30 managers.

Riverhead, New York

Promoted to drive the growth of premium services all along the east coast while continuing to manage a home store in Riverhead ($8M outlet store, 30 employees). This is the highest-volume district and largest geographic territory in the country with stores in NY, NJ, MA, PA, VA, and FL. Provided guidance and coaching to 50 managers in 8 stores.

Riverhead, New York – $8M In Sales

Recruited by the VP and regional manager to turn around an outlet store that was in complete disarray, ranking last in the company on the overall performance scorecard and on the verge of closing. Led a team of 12-15.• More than doubled store sales, improving from $3M to nearly $8M. Achieved 117% of the 2009 sales plan and a remarkable 138% of the 2010 sales plan. • Drove the store’s overall performance scorecard from 10th to 3rd in the district by 2009 (112% KPI rating) and then 1st in the district in 2010 (157% KPI rating).• Recognized with the prestigious “Sony MVP Award” in 2009 for an extraordinary turnaround and overall contribution to Sony – selected from among 5,000+ employees in the Retail Division company-wide.• Won the national “Store Manager of the Year” award (out of 43 store managers) and the “Top Outlet Store” award (out of 23 outlet stores company-wide) in 2010. Awarded “Rookie of the Year” in 2008.

Melville, New York

Assisted clients with meeting financial goals. Provided guidance on financial products including retirement planning, educational funding, family protection, and mortgage protection. Achieved series 6 and 57 certifications.• Won “Top Rookie” for passing courses, securing 30+ new clients, and achieving 100% prospecting activity.

Westbury, New York

Promoted to manage a home store in Westbury, the district’s training and testing center, while overseeing 11 other locations in New York and Long Island. Provided leadership, direction, and support to 120 managers.• Oversaw the training and certification of all new employees in the district, from cashiers and sales associates to store managers, and the testing of all new company initiatives before district rollout.• Developed and promoted 15 sales managers, 10 operations managers, 5 store managers, and 2 district trainers & area managers for the company during this time.• Awarded the prestigious “Leader of Distinction” award after visiting every store in the region and instituting best practices for operational excellence. Slashed costs 15-20% in 63 of 89 stores – best in the country.• Awarded “Top District Learning Center Manager” in 2006 over 12 other candidates nationwide, and the “District Manager in Training Award for Leadership and Performance” in 2007 over 60 other candidates.• Won the monthly “Management President’s Club” award 14 times for leading the district to a minimum of 105% of the sales plan and key performance targets.

Patchogue, New York – $10M In Sales

Turned around a bottom-ranked store and established it as one of the best. Led 9 managers and 100+ associates.• Drove the store’s overall performance scorecard from 12th to 1st in the district, from 73rd to 3rd in the region, and from 587th to 35th in the country. Achieved 148% of the sales plan by 2004.• Tripled the average sale from $187 to $750 – highest in the entire country (660 stores).• Won the monthly “Management President’s Club” award 10 out of 12 months in 2003/2004.• Promoted 9 department managers, 6 operations managers, and 3 store managers during this time.

Hicksville, New York

Developed associates performance by hands on training and motivation overseeingAudio-Video and Wireless department, making them the best in the regionResponsible for delivering top customer and associate experience. Oversaw associates work, scheduling, training and development.Current knowledge of the Audio-Video Competition and market share.Held supervisors accountable for their results and responsibilities.Taught & trained associates to follow sales process.Directly responsible for sales floor standards and promotional execution.Responsible for holding associates accountable for achieving store objectives.Developed strong relationships by being a team player.Provided World-class customer service.Recommended solutions and services to complete each sale, increasing average ticket.Responsible for maintaining a clean and organized store.Conducted morning meetings to establish my growth to next level in the company.

Bs, Business Management

High School Diploma, General Studies