Eric Guitard Email & Phone Number

North York, Ontario, Canada

Greater Toronto Area

Manager III, Operations (Feb 2020 – May 2023)• Directed a team of 22 full-time salaried and +200 hourly unionized employees across all 10 GTA locations; resulting in improved labour relations• Developed strategic plans for the business; resulting in improved direction and leadership on matters of employee relations, safety, scheduling, negotiations, succession planning and capital projects• Established best practices and provided mentorship and training to ensure the development of management employees; resulting in improvements in operational key performance indicators (KPIs), safety, quality control, customer service and financial resultsManager II, Logistics (Mar 2014 – Feb 2020)• Managed the fleet of 144 ready-mix trucks; resulting in daily operational efficiencies and integration across all 13 Western Ontario locations• Built a standardized sales quoting tool incorporating material costing information; resulting in boosted contribution margins when bidding on projects• Formulated new and enhanced existing management reports; resulting in timely distribution to ensure operational and sales KPIs are getting achieved• Spearheaded operational SAP rollout; developed all training material and delivered training to all operational staff across the entire companySupervisor I, Plant (Jul 2010 – Mar 2014)• Collaborated with other staff efficiently at all thirteen Western Ontario locations and demonstrated ability to work independently; resulting in improved working relationships• Developed training program to allow plant managers to analyze, interpret and correct any errors with their daily operational reports; resulting in improved analytics in the weekly management report distribution• Enhanced organizational skills and ability to be detail-oriented by creating and managing inventory orders, controlling the flow of materials into multiple plants, ensuring ample product for the following business day, and checking incoming orders against invoices

Niagara Falls, Ontario, Canada

• Demonstrated ability to quickly adapt to new environments and areas of accounting; resulting in flexibility to work on large volumes and types of income tax returns• Delivered over +500 personal and +50 corporate error-free income tax returns by paying close attention to detail and double-checking all forms; resulting in faster processing times, lower costs, and increased client satisfaction• Provided timely and accurate financial statements to management; resulting in improved strategic and investment planning• Synchronized bookkeeping records for multiple clients by tracking revenues and expenditures and processing all financial transactions; resulting in accurate monthly account balances• Presented optimal forms of communication with all levels of management, staff, and clients; resulting in increased client satisfaction

Burlington, Ontario, Canada

• Established an excellent reputation as an honest and trustworthy employee with upper management, colleagues, and customers; resulting in improved working relationships• Showed great concern for customers with competent, knowledgeable, and helpful service; resulting in increased ongoing business• Designed four new spreadsheet reports in Excel to assist management with critical decision making; resulting in accurate forecasting, increased quality control, lower inventory levels, and improved cost control• Trained five new supervisors and three plant managers on operational systems and procedures and ten regional plants on spreadsheet reports; resulting in improved understanding of daily business requirements and enhanced uniformity of information across the region• Maintained perfect attendance and demonstrated flexibility to work extended hours and cover additional shifts when necessary; resulting in reduced downtime and extended operational coverage

Beamsville, Ontario, Canada

• Demonstrated ability to work independently and with other staff efficiently• Created, maintained and organized promotional displays within the grocery department; changed displays to best market seasonal products throughout the year• Maintained positive public relations by locating products for customers through knowledgeable and helpful service

Ontario University Honours Degree, Bachelor Of Accounting (Honours)

Goodman’s Bachelor of Accounting (B.Acc) program has been designed specifically for future accountants, and has rigorous academic courses.

Ontario College Advanced Diploma, Business Administration - Accounting (Co-Op)

As a Business Administration – Accounting (Co-op) graduate you will have the knowledge and industry experience required to open doors.

Ontario Secondary School Diploma

Badminton - 2003 Men's Singles Champion, Men's Doubles Champion, Senior Mixed Doubles Champion - 2002 Junior MVP