Erich Belan Email & Phone Number

Toronto, Ontario, Canada

Toronto, Canada Area

- Business Analysis of mixed personal/commercial insurance book of business environment- Business focus on mergers and acquisitions, some projects geared towards improvements on reporting and work processes to make the merger and data migrations from other BMS systems run more smoothly- Implementation of custom reporting projects working with SQL developers and Epic BDE SQL data mapping- Analysis of where appropriate to present business intelligence data in Microsoft Power BI.

- Highly successful BMS migration from TAM to Epic- Escalation Support, Security, Workflow Development, Configuration and Complex Reporting from TAM and Epic- Implementation of Software Robotics automation reducing need for repetitive work and allowing additional administration capacity with the same staff.- Business Analysis toward Integration and business intelligence development between Epic (including BDE data mapping), Salesforce and other vendors and software- Technical and business liaison in successful deployment of new digital interface, communication and digital marketing with Salesforce- Business Analysis in development of workflow automation reducing cost and improving efficiency, and improving customer experience with faster and improved communication- Salesforce and Epic reporting development for policy management, auditing, investigation, project cost benefit analysis and management reporting/dashboard development.- Ongoing Business Analysis to determine business and system needs and implement solutions.- Data Stewardship for increasingly complex integration and data management of disparate systems

- Support, testing, maintenance and upgrades of TAM and other insurance software.- Planning and implementing insurance business management software migration from TAM to Epic.- Work with network team for software and network architecture planning and changes.- Assist with network administration and systems analysis.

John Foote Armories, Hamilton

- Short and long range VHF and UHF radio communications- Satellite communications- Administration and leadership experience training new recruits and teaching training courses- Deployment to Afghanistan maintaining communications for National Supply Element in Kandahar.

- Server configuration and migration of TAM data and upgrades prior to shipping- On-site server installation and network configuration for small to large TAM network environments- Creation and updating of software and hardware standards documentation- Co-ordination with sales, support and accounting departments to establish customer requirements and follow-up after successful completion of services- Advanced support services for hardware and software departments- Testing and manufacturer warranty replacement of faulty computer components for customers and internally