Emma Richardson Email & Phone Number

Southampton, United Kingdom

End to end planning of all traffic through studio teams, within the Trading / Marketing Operations function.Key Responsibilities: • Working with Global Account Management Team and Creative and Production Leads to plan all traffic through the studio• Using workflow management tool to schedule jobs, balancing workload and capacity across studio team(s)• Developing a thorough understanding of team capabilities / areas of specialism in order to assign jobs effectively• Working with Portfolio Management Specialist in the Creative Team to ensure overall smooth running of the Group Studio• Working with Group Production Planning Manager to define prioritisation scoring approach and communicates accordingly• Escalate any risks or issues to delivery of projects and the knock-on impact on other projects to the relevant Account Specialist.• Reallocates resource as required • Managing third party supplier/agency relationships as applicable• Managing resource / workload reporting process • Working with Group Production Planning Manager to develop studio processes that ensure a smooth workflow and remove duplication and unnecessary hand-offs • Encouraging collaboration and ‘one team’ ways of working across the wider global team; sharing best practice, feedback and resources as appropriate

Southampton, United Kingdom

As Creative Brand Planner, I liaise internally with the Brand Team in the UK and France, as well the external design and artwork agencies. My day to day responsibilities include:• Manage the workload evenly across the creative resources whilst ensuring capacity to deliver on time and in full• Ensuring all briefs and design visuals are delivered on time and in full• Managing the project costings and invoices from the adaptive agencies• Tracking and monitoring all Creative Team spends against the set budgets• Managing the design forum bookings, agendas and minutes• Develops and manages the central timings tracker from design eligibility through to artwork production• Organising internal post-project reviews with all stakeholders• Creates strong and effective internal partnerships with all key stakeholdersI support the Creative Brand Manager with the translation of the strategic vision and art direction, into a compelling visual proposition suited to Kingfishers' ambition on packaging / product brand touch points.

Southampton, United Kingdom

Delivering excellent client service working directly onsite with Sun Branding's newest account; Kingfisher PLC. I am responsible for the delivery of key packaging projects, ensuring key dates are hit and challenges are overcome. Main duties involve:• Establishing and maintaining key working relationships with all client key stakeholders and third party agencies• Creating, tracking and managing project critical paths and communicating to all key stakeholders• Checking all artwork against the validated data, collating and briefing feedback from the various stakeholders• Approving and validating all artwork against approved data / brand briefs supplied• Leading range reviews / end-of-project wash-ups to ensure they are carried out in a timely manner and to feedback learnings into the process to encourage continual improvement

Southampton

Advisalink is a Brokerage who specialise in giving advice on Life Insurance. Employment commenced in 2014 at Advisalink as a Customer Relationship Manager, I have since been promoted to Administration Assistant, Senior Administrator and most recently; Administration Manager.Key Responsibilities include:• PA to Managing Director• HR management for up to 26 staff including payroll, recruitment, employment and disciplinaries• Overlooking compliance including; monitoring calls, due diligence, meticulously checking applications, giving feedback and implementing new structures in line with FCA regulations• Quarterly process review meetings and implement changes• Customer-facing role; performing all telephone and written correspondence• Managing all confidential client information and applications via secure network storage and uploading all files to our regulatory network • Regular meetings with provider BDMs as per FCA regulations and important policy changes• Money in / money out account reconciliation and invoice settlement• Recruitment and training for all administration department employees• Using multiple CRM systems and training new members of staff on these

Bachelor’S Degree, Ba Hons Photography, 2:1

National Diploma, Art & Design, Dmm (Distinction, Merit, Merit)

High School, Gcse