Eric Harms Email and Phone Number

Q: What company does Eric Harms work for?

Eric Harms works for eXp Realty

bellingham, washington, united states

Eric Harms's Location

Miami, Florida, United States, United States

About Eric Harms

Highly accomplished professional with a diverse background spanning over two decades, excelling in Real Estate/Property Management, Freelance Graphic Design, Supervisor/Management, Customer Service, and Sales roles. Adept at delivering exceptional results in each domain, combining creativity, leadership, and customer-centric focus to drive success. Demonstrated ability to adapt to varying industries and complexities, consistently exceeding expectations and achieving business objectives.Key Areas of Expertise:Real Estate / Property Management (7+ years):Successfully managed and facilitated real estate transactions, ensuring seamless property operations and tenant satisfaction.Skillfully handled property maintenance, lease agreements, and financial analysis to optimize property performance.Freelance Graphic Designer (11+ years):Produced captivating and innovative designs for diverse clients, adhering to brand guidelines and meeting project deadlines.Leveraged creativity and technical expertise to craft visually appealing graphics that conveyed compelling messages.Supervisor / Management (8+ years):Led and motivated teams across various industries, fostering a collaborative and productive work environment.Effectively managed resources, delegated tasks, and implemented strategies to drive operational efficiency and employee growth.Customer Service & Sales (20+ years):Exemplified excellence in customer service, building strong relationships and resolving inquiries with tact and empathy.Demonstrated a results-oriented approach in sales, consistently surpassing targets and contributing to revenue growth.Food & Hospitality (13+ years):Provided exceptional hospitality services, ensuring an enjoyable and memorable experience for patrons.Led food preparation, quality control, and customer satisfaction initiatives to maintain high standards in the hospitality industry.Throughout my career, I have leveraged a diverse skill set to thrive in various professional landscapes. My passion for innovation, keen eye for detail, and commitment to delivering excellence have been instrumental in achieving success across multiple industries. As a proven leader and collaborative team player, I am driven by the pursuit of continuous improvement and remain dedicated to making a positive impact in every role I undertake.

Eric Harms's Current Company Details

Exp Realty

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bellingham, washington, united states

Website:: exprealty.com
Employees:: 16015

Eric Harms Work Experience Details

Licensed Real Estate Salesperson

Exp Realty May 2023 - Present

Miami, Florida, United States

Accomplished Real Estate Agent | Market Research Specialist with Expertise in Advertising, Lead Qualification, & Client CommunicationMarket Research & Real Estate Expert: Leveraging extensive market knowledge & sharp analytical skills, I excelled as a real estate agent. Building strong networks within the brokerage, I acquired a continuous flow of listings & conducted in-depth market research and analysis to position properties for optimal success.Tech-Savvy & Organized: Utilizing spreadsheets, I efficiently managed lead follow-ups, deals, & contract status, ensuring smooth transactions while keeping finances in meticulous order.Client-Centric Communication: Going the extra mile, I compiled comprehensive FAQ sheets based on my 7+ years of experience and market insights, empowering clients with vital information. My dedication to excellent communication earned reviews, referrals, & repeat business.Master Multitasker: Juggling various tasks seamlessly, I managed posting ads, qualifying leads, scheduling appointments, & facilitating lease signings. Handling finances & contract deliveries, I ensured smooth rental experiences from start to finish.Exceptional Problem Solver & Negotiator: As a skilled negotiator, I secured deals, beating competing offers & persuading property owners to choose my clients. My ability to find creative solutions & leverage market knowledge ensured successful outcomes for all parties involved.Having a focus on market research, market analysis, & deep market knowledge, I delivered exceptional results as a real estate agent. My dedication to client satisfaction, organizational prowess, & negotiation expertise make me a valuable asset to any real estate team.

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Sales And Marketing Operations Specialist

Sell To Bobby Aug 2021 - Present

Miami, Florida, United States

Accomplished Sales & Marketing Pro | Salesforce Expert | Excel & Google Sheets | Data Analysis | Creative DesignerSales & Marketing Dynamo: As a key member of the company's cash investor group, I excel in lead management, ensuring qualified property owners are ideal seller candidates. Utilizing persuasive sales skills, I effectively communicate our unique selling proposition to potential clients, fostering successful home sales.Salesforce Mastermind | Excel & Google Sheets Pro: Leveraging Salesforce, Excel, & Google Sheets, I optimize lead generation, client retention, & contract closing. My critical thinking & analytical abilities allow me to customize the platforms, streamlining functions, follow-up sequences, & automations. I optimized our "Spotlight Report," a comprehensive Excel sheet tracking marketing expenses, data analysis, & performance metrics, resulting in significant quarterly increases.Creative Designer | Marketing Maven: Proficient in Adobe Photoshop & Lightroom, I craft compelling advertisements & marketing materials. I design booklets that effectively communicate our company's mission & values, contributing to a high rate of return clients. Additionally, I create engaging video content, for Instagram & TikTok, showcasing our company's personality & approachability.Customer-Centric Conflict Resolution: I employ creative skills to turn irate customer situations into teachable moments. By infusing humor & professionalism, I transform challenges into opportunities, leaving clients satisfied & fostering positive relationships.With my multifaceted skill set in Salesforce, Excel, Google Sheets, data analysis, & marketing, I have significantly increased the company's productivity, achieving remarkable profit percentage growth in less than two years. As a dynamic contributor, I blend sales expertise, Salesforce mastery, & creative design to drive success & elevate the company's brand presence in the greater Miami-Dade area.

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Versatile Freelance Graphic Designer And Visual Branding Specialist

Freelance / Graphic Design Services 2012 - Present

Greater New York City Area

Skilled & self-taught graphic designer with a passion for art & creativity since childhood. Extensive experience in designing captivating visuals for diverse clients, delivering exceptional results throughout a successful freelance career. Recognized for innovative logo creations, restaurant & store marketing, album artwork, animations, & web designs. Notable contributions include transformative billboard campaigns, elevating brands & generating substantial client growth.Sell To Bobby:Created impactful billboards, information booklets, & communication media, resulting in significant client acquisition & business expansion.Mother Cluckers Niagara Falls:Designed in-store merchandise, elevating the restaurant's brand presence & appeal.Flight Of Fancy:Spearheaded logo development & website design, showcasing creativity & enhancing the brand's presence.Nooklyn:Produced sales agents' marketing materials & brochures for new developments, contributing to increased sales & customer engagement.Tommy Tsunami:Crafted album art & animations, enriching the artist's visual identity & captivating their audience.Ophelia Cache:Led multiple projects, including album artwork, online branding design, EPK design, animations, & photo editing, enhancing the artist's digital presence.Wine World:Designed wine labels & graphic advertisements, enhancing the store's exclusive wine products' appeal & attracting customers.Parkside Bar & Grill:Created a brand logo & customized menus from scratch, contributing to the restaurant's unique identity & customer experience.The Giacomo Hotel:Designed cocktail menus & revamped event advertisements, elevating the hotel's bar lounge & event promotions.Throughout my journey, I have continuously honed my creative skills, effectively translating ideas into impactful visuals that resonate with audiences. My dedication to exceeding client expectations & driving business growth has been the cornerstone of my success.
Multi-Client Property Management Consultant

Mutiple Residential Properties Oct 2016 - Present

Brooklyn, New York, United States

Diligent Property Management Specialist | Expert in Lease Administration, Conflict Resolution, and Tenant Communication.As a multi-client property manager, I successfully served diverse property owners with varying compensation structures, fostering positive relationships and expanding access to listings. Proficiently providing property management services, I ensured a seamless rental process for property owners and landlords, handling applicant qualifications, lease signings, and oversight with precision.Key Highlights:Tenant Relations & Conflict Resolution: Skillfully managed interactions, addressing requests and concerns, finding tailored resolutions for unique situations.Comprehensive Property Oversight: Coordinated contract signings, tenant move-outs, and prompt resolution of property issues for a happy living environment.Efficient Lease Administration: Managed rental payments, keeping owners informed and facilitating seamless marketing and successful rentals.Effective Communication & Financial Management: Maintained open communication, providing updates on property condition, market status, and finances.A proven track record in property management, with exceptional skills in lease administration, conflict resolution, and effective communication. Dedication to positive tenant experiences and successful property operations makes me a valuable asset in real estate.
Licensed Real Estate Salesperson

Exr May 2016 - Jun 2023

Brooklyn, New York

Experienced Real Estate Agent & Market Research Specialist adept in Advertising, Lead Qualification & Client Communication. Utilizes market insights to secure deals, streamline transactions, and empower clients with comprehensive support. A dedicated professional with a strong focus on market research, client satisfaction, and negotiation skills, contributing as a valuable asset to any real estate team.

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Licensed Real Estate Salesperson

Towne Housing, Llc Oct 2020 - Jun 2021

Buffalo, New York, United States

Accomplished Real Estate Agent | Market Research Specialist | Expertise in Advertising, Lead Qualification, & Client Communication | Adept in Acquiring Listings & Positioning Properties for Success | Tech-Savvy & Organized for Smooth Transactions | Client-Empowering FAQ Sheets | Master Multitasker for Seamless Rental Experiences | Exceptional Problem Solver & Negotiator | Valuable Asset to Any Real Estate Team

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Property Manager

Private Company Aug 2020 - Mar 2021

Brooklyn, New York, United States

Highly Capable Remote Property Manager | Expert in Leasing, Maintenance Coordination, and Financial TrackingProperty Management Expertise:Efficiently handled property management tasks remotely from Buffalo, NY, stepping in as a temporary replacement until a permanent property manager was found. Successfully managed leasing operations, ensuring smooth tenant transitions and handling maintenance scheduling with precision.Effective Tenant Communication:Maintained open channels of communication with tenants, addressing inquiries promptly and ensuring their needs were met. Acted as a liaison between tenants and the property owner, facilitating a positive tenant experience and resolving any concerns.Streamlined Financial Tracking:Created a sophisticated and comprehensive spreadsheet system to track all property spending and expenses. This system provided the property owner with organized, efficient, and up-to-date financial insights, enabling better financial management.A diligent and reliable property manager, adept at remote operations and skilled in leasing, maintenance coordination, and financial tracking. My commitment to seamless communication and financial organization makes me a valuable asset in delivering top-notch property management services.

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Shift Supervisor And Pandemic Response Specialist

Starbucks Jan 2020 - Oct 2020

Buffalo, New York, United States

Versatile Shift Supervisor with Cafe Experience | Dedicated to Safety, Inventory Management, and Team SupportCareer Transition and Pandemic Response:During my career transition from NYC to Buffalo, I assumed the role of a shift supervisor, leveraging my experience in the cafe industry. Amidst the pandemic, I demonstrated unwavering commitment, covering up to 52 hours weekly to support operations during the chaos until the mandatory emergency shutdown.Resourceful Inventory Management and Safety Compliance:In response to the pandemic, I efficiently assisted in proper inventory and disposal procedures, ensuring compliance with government and CDC regulations. I diligently implemented cleaning and safety protocols to protect employees and customers.Catastrophic Leave and Return to Campus-Based Store:Following the shutdown, I took catastrophic leave and returned in September to help launch and restore full operations at a campus-based store. I meticulously followed CDC guidelines, prioritizing employee and customer safety and well-being.A dedicated professional with a diverse background, I have consistently adapted and delivered exceptional support during challenging times. My focus on safety, inventory management, and team well-being underscores my commitment to achieving optimal results in any environment.I concluded my employment with Starbucks for a greater opportunity in Property Management and resume my career in real estate.

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Licensed Real Estate Salesperson

Nooklyn Mar 2017 - Oct 2020

Brooklyn, Ny

Experienced Real Estate Agent & Market Research Specialist with expertise in Advertising, Lead Qualification, & Client Communication. Utilizing extensive market knowledge and analytical skills to excel in acquiring listings and positioning properties for success. Efficiently managing lead follow-ups, deals, and finances with tech-savvy organization. Empowering clients with FAQ sheets, earning rave reviews and referrals. Master multitasker, handling ads, leads, appointments, & lease signings. Exceptional problem solver & negotiator leveraging market knowledge. Dedicated to market research, client satisfaction, and negotiation skills. Valuable asset to any real estate team.

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Customer Service Specialist / Designer

Wine World Ny Feb 2015 - Apr 2016

Amherst, Ny

Creative Graphic Designer and Customer Service Specialist | Expertise in Wine Branding and Inventory ManagementKey Achievements:- Logo and Label Design: Designed captivating logos and wine labels for exclusive in-house wine products, elevating brand identity and market appeal.- Graphic Advertisements: Produced eye-catching graphic advertisements for store windows and wine displays, effectively attracting customers and increasing sales.- Brand Creation: Developed distinctive name branding for all exclusive in-house wine products, contributing to a strong brand presence in the market.Customer Service Excellence:- Provided exceptional customer service, ensuring high sales and fostering strong customer satisfaction, resulting in repeat business and positive word-of-mouth referrals.Efficient Inventory Management:- Successfully organized and handled shipments for the front end and warehouse, ensuring a smooth supply chain and efficient stock replenishment.- Monitored daily inventory levels, optimizing stock availability to meet customer demand and reduce stockouts.A highly skilled graphic designer with a focus on wine branding and a dedicated customer service specialist. Proficient in creating impactful logos, labels, and graphic advertisements for exclusive in-house wine products. Possessing a keen eye for detail, I excel in inventory management, ensuring seamless operations and high customer satisfaction. Eager to bring my creative talents and organizational expertise to contribute to the success of a forward-thinking wine business.
Assistant Manager

Parkside Bar And Grill May 2013 - Sep 2015

Niagara Falls, New York

Highly Capable Hospitality Professional | Assistant Manager with Expertise in Bartending and Customer ServiceAssistant Manager - Parkside Bar & Grill, Niagara Falls:- Proficiently managed restaurant operations, overseeing staff during opening and closing shifts.- Demonstrated strong organizational skills, handling inventory, ordering, and stocking efficiently.- Ensured seamless customer service, providing a positive dining experience for guests.Bartender / Server - Parkside Bar & Grill, Niagara Falls:- Delivered exceptional customer service, handling food service and providing attentive table service.- Showcased bartending expertise, crafting delightful beverages for patrons.- Collaborated with the chef, assisting in the preparation of dishes to maintain high-quality standards.- Managed stocking and cleaning duties, maintaining a clean and inviting restaurant environment.A dynamic hospitality professional with experience as an Assistant Manager, Bartender, and Server at Parkside Bar & Grill. Skilled in restaurant operations, customer service, bartending, and food service. Eager to leverage my diverse expertise to contribute to the success of a thriving establishment.
Hospitality Specialist

The Giacomo Luxury Boutique Hotel & Residency Apr 2012 - Sep 2014

Niagara Falls, New York

Versatile Hospitality Professional with Expertise in Front Desk Customer Service, Bartending, Night Auditing, Event Planning, and DesignFront Desk Customer Service:Coordinated valet and chauffeur services, ensuring a seamless and welcoming guest arrival.Skillfully managed reservations, optimizing guest satisfaction through meticulous room occupancy confirmation.Conducted captivating tours, sharing rich insights into the hotel's history with visitors.Delivered personalized concierge service, consistently exceeding guest expectations.Bartender:Demonstrated a creative flair, crafting customized signature cocktails that delighted bar patrons.Showcased in-depth drink knowledge, providing exceptional speed and customer satisfaction.Night Auditor:Monitored building activity from Midnight-8am, ensuring safety and security.Conducted meticulous financial examination and processing for current and next day transactions.Event Planner:Designed captivating advertisements to promote hotel offerings.Collaborated with local vendors, efficiently delivering and posting advertisements to a broader audience.Masterminded enticing package deals and event nights, enhancing guest and resident experiences.Designer:Created an appealing cocktail menu, capturing the establishment's ambiance.Conceptualized and graphically designed a menu to elevate the guest experience.A proactive and multi-talented professional, I possess a diverse skill set honed through hands-on experience across various roles within the hospitality industry. Dedicated to delivering excellence in customer service, creative offerings, and operational efficiency. Eager to leverage my combined expertise in front desk management, bartending, night auditing, event planning, and design to contribute to the success and growth of a progressive hospitality establishment.
Senior Bank Teller And Customer Service Specialist

Keybank Sep 2011 - Jul 2012

Grand Island, Ny

Highly Accomplished Bank Teller with Expertise in Customer Service, Sales Leadership, and Branch OperationsKey Skills and Achievements:Customer Service Management: Demonstrated outstanding customer service skills while fulfilling the role of Customer Service Manager during the HSBC merger in July 2012. Assisted clients with inquiries, account openings, and resolutions, ensuring their utmost satisfaction and loyalty.Branch Operations Oversight: Entrusted with critical responsibilities, including overseeing and approving in-house transactions and cash shipments, maintaining vault control, and managing alarm system access as a key holder of the branch.Sales Leadership: Led the branch's morning sales report within the district, consistently achieving remarkable sales figures and contributing to the overall growth and success of the organization.Comprehensive Auditing Expertise: Conducted meticulous audits of tellers, vaults, ATMs, and full branch audits, ensuring compliance with regulatory requirements and maintaining operational integrity.Accomplishments:Teller of the Month Award: Recognized for exceptional performance and dedication, receiving the prestigious Teller of the Month award in acknowledgment of consistently delivering exceptional service to customers.District Sales Achievement: Acknowledged for exceptional sales acumen, attaining the top sales position within the Western New York district, reflecting a profound ability to drive revenue growth and exceed targets.Promotion to Head Teller: Acknowledging the outstanding contributions and leadership skills, was promoted to the role of Head Teller, leading a team of tellers and fostering a positive and productive work environment.A proactive and driven professional, I am eager to bring my extensive expertise in customer service, sales leadership, and branch operations to contribute to the continued success and growth of a dynamic financial institution.

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Supervisor

Tim Hortons Jan 2009 - Nov 2011

Amherst, Ny

Dedicated and Results-Driven Retail Supervisor with Expertise in Customer Service and Store OperationsKey Responsibilities and Achievements:Exemplary Leadership: Led and motivated a dynamic team, fostering a culture of excellence in customer service while ensuring seamless execution of job duties and responsibilities.Comprehensive Store Oversight: Held full accountability for daily store activities, with a keen focus on customer service, food safety, organization, and cleanliness, resulting in a positive and inviting shopping environment.Key Holder and Security Management: Entrusted with key holder responsibilities for the building, office, registers, and merchandise lockup areas, demonstrating a high level of trust and reliability.Financial Management: Conducted thorough audits of daily cash intake and meticulously managed bank deposits, contributing to precise financial control and integrity.Strategic Hiring: Spearheaded the recruitment process, meticulously selecting and onboarding qualified and motivated staff members, all of whom positively impacted company performance.Corporate Engagement: Actively participated in corporate and district meetings, offering valuable insights and contributing to the continuous improvement of store operations.A proven leader with a track record of excellence, I am driven to deliver exceptional results and elevate customer service standards. I seek to leverage my strong leadership skills and store management expertise to make a meaningful impact and drive success within a progressive retail environment.

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Banking Operations Specialist

Hsbc Apr 2010 - Jul 2011

North Tonawanda, Ny

Results-driven and highly motivated Teller with a strong background in both traditional teller duties and remote drive-thru teller operations. Proven track record of excellence in customer service, cash handling, and maintaining the security of vault operations. Promoted to a leadership role, overseeing ATM auditing and compliance procedures to ensure adherence to policies and regulations.Key Skills and Achievements:ATM Auditing and Compliance: Demonstrated expertise in conducting thorough ATM audits and ensuring compliance with industry regulations and internal policies. Successfully implemented due diligence practices to minimize risks and enhance security measures.Customer Service Excellence: Adept at providing exceptional customer service, ensuring a positive experience for clients. Utilized strong interpersonal skills to build rapport and address inquiries, resolving issues promptly and professionally.System Conversion and Adaptability: Played a pivotal role in the successful conversion from the (CIF) system to the global (One-HSBC) system. Adapted quickly to the changes, efficiently learning and utilizing the new system's features to maintain smooth operations.Leadership and Team Collaboration: Led teams during the conversion process, overseeing the replacement of all in-branch documents and machines. Collaborated effectively with colleagues to achieve seamless integration and minimize disruptions.Cash Handling and Vault Management: Responsible for accurate cash handling and maintaining the security and integrity of the vault. Adhered strictly to established procedures, ensuring the safekeeping of negotiable items and granting safe deposit vault access with the utmost discretion.

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Multifunctional Specialist

Wegmans Food Markets Jan 2006 - Feb 2009

Amherst, Ny

Highly skilled and versatile professional with extensive experience in customer service, knowledge, & training across multiple departments in a grocery store. Demonstrated expertise in ensuring exceptional operational efficiency & providing top-notch service in each area. Adept at handling various responsibilities with precision & attention to detail. Proficient in food safety and regulation, quality control, inventory management, & display set-up. Excels in team collaboration & is committed to delivering a positive customer experience.Departments of Expertise:Sub Shop:Expertly prepared & crafted delicious sub's and sandwiches.Ensured exceptional customer satisfaction through efficient service & attention to individual preferences.Dairy & Frozen:Maintained strict adherence to food safety regulations in handling & stocking dairy and frozen products.Managed inventory & quality control to ensure fresh & top-quality products for customers.Grocery:Proficiently stocked grocery items, organized inventory, & conducted quality control checks.Expert in setting up attractive & eye-catching product displays to enhance customer appeal.Helping Hands:Ensured safety & cleanliness within the store premises.Provided excellent customer service & monitored various store areas for a seamless shopping experience.Front End:Operated as a cashier with exceptional money handling skills.Demonstrated comprehensive knowledge of the store's systems & protocols to assist customers efficiently.Bulk Foods & Natures Market (Organic):Managed inventory and ordering processes for bulk foods and organic products.Expertly stocked, prepared, and ensured compliance with food safety regulations and quality standards.

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Trailblazing Paperboy Age 7 : Turned Tech Savvy Graphic Designer Today

Tonawanda News 1998 - 2004

North Tonawanda, Ny

From humble beginnings as a paperboy, I embarked on a journey with a simple dream of owning a computer for video gaming. Little did I know that this seemingly modest pursuit would ignite a passion for graphic design & propel me into the tech-savvy career path I proudly walk today! Fueled by ambition & determination, I tirelessly delivered newspapers, earning meager compensation. When the money fell short, I took on the responsibility of not 1, not 2, but 3 paper routes!Within the confines of a 2-mile stretch, I catered to hundreds of customers, each morning & evening, delivering news to their doorsteps. As the sun rose on those early rides, I unknowingly pedaled toward a future that would intertwine my love for technology & creativity.Today, as a tech-savvy graphic designer, I stand proud, blending passion with profession, & turning dreams into reality.Skills I learned along the way:Determination & Ambition: to save money & my ambitious pursuit of taking on 3 routes highlight my drive to achieve my goals.Adaptability: Taking on the responsibility of managing 3 routes shows my adaptability & willingness to handle multiple tasks efficiently.Time Management: Successfully delivering to hundreds of customers in a 2-mile stretch requires effective time management skills to meet deadlines & maintain a consistent schedule.Customer Service: Interacting with numerous customers on a daily basis during delivery demonstrates the ability to provide satisfactory service & build positive relationships.Resourcefulness: My decision to take up newspaper delivery as a means to save money for a computer showcases their resourcefulness & creative problem-solving skills.Physical Endurance: Managing the weight of the newspapers & cycling through the routes every day highlights physical endurance & the ability to handle demanding tasks.Goal-Oriented: My focus on saving money for a computer exemplifies my goal-oriented approach & dedication to achieving their objectives.

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Eric Harms works for Exp Realty

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Eric Harms's colleagues are Damion Johnson, Wallace Zhou, Brandon Fisk, Logan Durbin, Brad Hess, Angela Halford, Alexandra D..

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Eric Harms

Senior Web Application Developer At Moraine Valley Community College

Oak Forest, Il

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Portland, Oregon Metropolitan Area

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Director Of Finance And Accounting At Union Wine Company

Portland, Or

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Meridian, Id

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Vice President; Human Resources Manager At Bank Of America

Charlotte, Nc

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