Erich Brubaker Email & Phone Number

Washington, Dc, Us

Washington D.C. Metro Area

Sell tickets at window to all shows that take place in the Kennedy Center for the Performing Arts, using knowledge of over 2,000 performances yearly, presented on nine different stages, spanning at least nine genres, ranging from hip hop and comedy to ballet and opera.Answer patron phone calls regarding issues with tickets, as well as refunds and exchanges; contact patrons with pertinent information when shows are cancelled or changed; troubleshoot purchasing or ticketing issues on phone with patrons.

Washington, District Of Columbia, United States

Supervise, coordinate, and assist sales staff, vendors, guests, and museum employees to facilitate enjoyable private events in Museum space. Approach all encounters with guests and employees in a professional, attentive, friendly, courteous, and service-oriented manner. Address client’s needs while assisting with AV/IT set up, vendor load-in and load-out, optimizing venue features, supervising catering, and coordinating with Guest Services and Museum security. Be knowledgeable about the Event Spaces, A/V Equipment and rules and regulations of the space.

Washington, District Of Columbia, United States

Provide administrative support for public programs, including research, drafting program descriptions and gathering event information for the website, and collecting images for promotion. Support in-person and virtual programs, communicating and arranging speakers, participants, and attendees. Coordinate event details, setup, and execution across departments, including needs for AV/IT, seating, registration, internal calendar information, payment requisitions, artist invoices, credit card reconciliations, and budgeting.

Washington, District Of Columbia, United States

Devised, coordinated, executed, and documented the adult craft activity for Phillips after 5 in March and April, providing hundreds of participants the opportunity to create a themed craft to take home related to the exhibitions on display. Found a local partner to help the department sustainably recycle leftover crafting supplies to benefit the community. Provided adminstrative assistance to Head of Public Programs, including budget management, internal communications, and in-person event assistance with setup, registration, and takedown. Wrote 4 blog posts promoting Bonnard Salon presentations, based on themes of the events and the exhibit; communicated with the people involved with the event and with other departments to create content that was thematically appropriate and beneficial to all parties' goals and interests.Provided on-site support for curator talks, a live virtual exhibit tour and Q&A, a film screening, a hands-on crocheting workshop, an artists' panel, and weekly intimate salon presentations.

Washington, District Of Columbia, United States

Directed co-workers, provided guidance to ticket sellers at windows, and oversaw the completion of related box office tasks.Prepared performance statements, verified daily sales, and prepared bank deposits.Assisted Treasurer assuring timely fulfillment of special ticket orders, group contracts, setting and releasing of house seats, etc.Checked aspects of event setup in ticketing system.Maintained the highest standards of customer service.

Washington, District Of Columbia, United States

Washington D.C. Metro Area

Overseeing Development and Marketing for May 2020 Bourbon Bash fundraiser. Planning was well underway when it was cancelled due to COVID.

Washington D.C. Metro Area

Gave unconventional, raunchy tours of museums to public guests as well as corporate and private groups; conducted research as needed for specialized content per client needs. Spaces hacked included the National Gallery of Art, The National Portrait Gallery/Smithsonian American Art Museum, the Phillips Collection, the Philadelphia Museum of Art, and the Boston Museum of Fine Arts.Organized events at museums that involve tours and scavenger hunts; discussed details with clients in advance and arranged wine and catering when needed; coordinated and instructed fellow tour guides and other employees to help with the execution of all aspects of the event.Led intensive workshops located at the Detroit Institute of Arts and the National Gallery of Art for museum professionals to learn tools for audience engagement and enact Museum Hack storytelling strategies.Gave keynote speech at Museum Studies Week at St. Mary's College of Maryland in September 2018, including an hour-long presentation on the practices of Museum Hack to an audience of 50 participants, then hosted an hour-long discussion with 24 students in a classroom environment.

Ann Arbor

Organized and oversaw all volunteer operations, including all correspondence with and scheduling for volunteer needs. Supervised up to fifty volunteers at a time during live events, and also assisted in execution of Backstage Club cocktail hours and dinners.

Ann Arbor, Michigan

Managed theater staff for film runs and live events, including overseeing box office, guest services, and concessions operations. Oversaw up to twelve staff at a time, during live events and film runs.

Ann Arbor, Michigan

Assisted in day to day theater operations during first-run film screenings, as well as during live events such as concerts. Duties included operating box office software to sell patrons tickets, managing member benefits such as free admissions and parking validations, and serving customers food, drinks, and alcohol at the concession stand.

Dayton Area, Ohio

Lead associates during shift, including assigning and overseeing tasks involving facility maintenance, safety and security, customer service, food production, and catering arrangement, during opening, rush, and closing shifts;Manage and supervise financial operations of store, including handling register transactions and cash deposits, managing labor and sales to to maximize profit, and minimizing waste and excess;Deliver results through execution by studying and adhering to standard proceures in handling various food products, and train and coach associates to do the same.

Centerville, Ohio

Researched and developed social responsibility strategy for company, including arranging volunteer opportunities, crafting a social responsibility vision and framework, and communicating with various departments to create more community involvement;Developed and executed an online presence for various brands and aspects of the corporation, including on social media, blogs, email, and websites;Assisted sales department with customer and prospect interaction and development.

Centerville, Oh

Developed and executed DimcoGray's marketing communications activities, including:Reviewed and established interactive online presence for DimcoGray and DG Medical, determined best practices for leveraging social media sites and developing content;Maintained websites and social media profiles;Participated in business to business marketing functions, including issuing pertinent news, aiding in database marketing, and reporting on campaign results;Assisted sales and marketing team with internal sales analysis and other administrative duties.

Alexandria, Virginia

In coordination with Marketing Manager, enacted campaigns across various social media.Grew Art Center's social media presence: 11.69% growth in Facebook fans, 140.18% growth in Twitter followers, with average 75.25% engagement rate, over 4 months.Grew Target Gallery's social media presence: 24.1% growth in Facebook fans, 31.71% growth in Twitter followers, with average 50% engagement rate, over 8 months. [Note: metrics began during gallery internship]

Target Gallery, Alexandria Va

Installed and removed 7 separate exhibitionsAdministered visitor assistance and customer relations as needed, including sales of artworksMaintained gallery organization, including storage of artworksSynthesized and documented press mentions of gallery

Greater San Diego Area

Prepared sales teams and marketing staff for presentations and tradeshows: produced, organized, and packaged marketing collateral, organized booths for shipping.Maintained office organization: maintained printer technologies, inventoried supplies, and served as executive assistant for Marketing Director and VP of Marketing.Assisted project managers: researched decor and other details for corporate events, aided in incentive trip planning, organized organizational aspects of sales conferences.

Okinawa, Japan

Supervised pool patrons: enforced pool rules, and handled conflicts, complaints, or emergencies as needed.Maintained facilities: cleaned deck and bathrooms, tracked and tended to pool chemicals, and maintained office organization.Administered medical assistance in crises, and tended to any injuries sustained on pool premises.

Associate Of Arts And Sciences - Aas, Art History

Online coursework in ancient to modern art history.

Certificate, Historic Preservation And Museum Studies, 3.75

Professional certification in practices associated with local history, archaeology, museum practices, collections management, archives.

Fine And Studio Arts

Activities and Societies: AMP! Amplifying the Arts, memberStudied courses in arts management, studio art, art history, and textiles.

Communication And Media Studies

Activities and Societies: Alpha Phi Omega National Service FraternityStudied varied coursework in Communication, Philosophy, Visual Arts.