Hsu-Chang (Eric) Chao Email & Phone Number

Taipei City, Taiwan

• Tracked and summarised project status and key milestones and proposed recommendations to clients.• Applied project management tools to analyse and address potential project risks and developed mitigation plans.• Tracked project validation status and established action plans for critical issues.• Negotiated and communicated among clients, vendors, and engineering team members to settle conflict of project schedule and resources.• Coached junior project managers to deliver knowledge and experience of project management.

New Taipei City, Taiwan

• Collaborated with team members and factories to solve engineering issues and manage risks of mass productions.• Cooperated with third-party vendors to finalise new product designs and remove risks and obstacles.• Coordinated with suppliers, factories, and customers to prepare material for pilot-run and mass production.• Managed project schedules and budgets and allocated internal and external resources for project progress.

New Taipei City, Taiwan

• Assessed and analysed concepts and requirements from clients (Dell) for new product introduction projects, recommending feasible product features and specifications fitting the market and applicable project scopes and schedules for clients.• Managed three new product development projects from kick-off to MP phase and successfully delivered new products to the market on schedule; led cross-functional communications and directed project teams to oversee project status and risks and resolve engineering and manufacturing issues.• Recommended clients to modify features for new products, achieved 2 billion USD in sales, exceeding clients’ expectations. Convinced clients to extend the product life cycle and motivated clients to plan a next-gen new product.• Collaborated with engineers to solve critical product quality issues with limited time before the mass production phase and originated two new measures to monitor the internal communication process and prevent potential risks.

New Taipei City, Taiwan

• Analysed users’ demand, sales data, and market trends to decide product features and specifications for different markets.• Collaborated with NVIDIA to plan marketing and sales strategies for new products.• Communicated with sales and marketing teams to create sales and marketing plans for newly launched products.• Managed product life-cycle and future product road map• Managed product supply and price to fulfil the demand from the global market.• Initiated and executed the launch of the first dual fans thermal for the first low-profile graphics card in the world.

New Taipei City, Taiwan

• Organised and conducted technical product tests, comparing the performance of GIGABYTE products and products from other brands. Composed product performance reports and published in internet forums.• Executed and supported three marketing events and several new product launch events.• Communicated with end-users on the internet and helped to deliver users’ feedback to product development teams.

Master Of Business Administration - Mba, Business Administration And Management, General, Merit

Ba Hons, Business Administration, Management And Operations, First Class Honour

Student Course Representative 2nd in Sheffield Business School Dragon’s Den Business Competition

International Relations And Affairs