Eric Corwin Email & Phone Number

Bethesda, Md, Us

5G.MIL® Products Program Manager within Enterprise Operations business area.

Bethesda, Md, Us

Data Scientist Analyst for Engineering & Technology within Aeronautics business area.

Irvine, Ca, Us

Member of executive team responsible for overall business operations including leadership of Project Controls and Management Information Systems.• Oversaw the design, implementation, and ongoing support of cloud-based project management tool Sitetracker including integration with existing NetSuite ERP system to automate revenue recognition. • Established new internal reporting paradigm by utilizing Microsoft Power BI to automate reports and dashboards with existing datasets from Salesforce, NetSuite, and Concur databases.

London, England, Gb

Responsible for a team of A&E managers, specialists, and coordinators overseeing the production of engineering designs and construction drawings for Mobilitie’s network infrastructure deployments.• Identified several key gaps throughout the A&E organization. Initiated a comprehensive Improvement Plan, covering people, processes, and tools to increase efficiency, quality, and employee satisfaction, while also reducing costs.• Led an initiative to develop and implement an end-to-end workflow process and associated database tool known as MTRAC. Within the first six months this system increased A&E team efficiency by 33%.

Kista, Stockholm, Se

Senior customer-facing project manager. Governed all facets (i.e., scope, quality, schedule, budget, resources, and risks) of highly complex customer projects and programs involving network deployment, systems integration, and service delivery.• Oversaw the planning and implementation of a Project and Portfolio Management (PPM) system for a newly formed PMO. Integrated that solution with Ericsson’s existing ERP system from SAP.• Orchestrated a key program to audit construction quality and correct deficiencies across 26,000 customer cell sites after their network modernization upgrades. This was a key program that provided $63M in revenue for Ericsson during a critical period between Q1 and Q3 of 2015.• Led a nationwide program that implemented a new asset management system and captured over $800M worth of network equipment across 14,500 sites in 11 weeks. Program was completed on time and under budget resulting in a 38% gross margin.

Kista, Stockholm, Se

Managed the legacy Clearwire team during the transformation into the Ericsson Field Services Organization after the outsourcing of network operations to Ericsson.• Restructured operations management team and simplified processes within the North Central Region Field Operations organization that improved quality and reduced costs by more than 30%.• Spearheaded initiative to streamline Preventative Maintenance program leading to an improvement in quality while reducing truck rolls by 50%.

Bellevue, Wa, Us

Senior manager responsible for network quality and special projects. Identified improvement opportunities and implemented plans that standardized tools and adopted industry best practices.• Oversaw the deployment and integration of 450+ geographically dispersed sites throughout the Central and Western United States that met FCC substantial service requirements and protected a large portion of Clearwire's $4.25B spectrum portfolio.

Bellevue, Wa, Us

Directed a team of partners and contractors to support the continuous operation of the local market and to meet or exceed set KPIs and SLAs such as Mean Time To Repair and Network Availability.• Reduced the cost of truck rolls in market 32% by recruiting and developing a team of nine contracted Customer Service Technicians. This model was later adopted nationwide.

Bellevue, Wa, Us

Provided support for the continued operation of wireless network services in the Raleigh market.• Supervised a team of seven contractors and two full-time employees to upgrade the Raleigh, NC market from Expedience (2.5G) to WiMAX (4G) technology.

San Jose, Ca, Us

Provided resolution of procedural, information and technical problems for internal client base submitted by phone or automated means.• Distinguished for excellent customer service skills with over 95% first time resolution rate.

Master Of Business Administration (Mba)

Master Of Science (Ms), Technology Systems

Bachelor Of Music (Bm), Percussion Performance

Certificate, Advanced Project Management