Eric Hepp Email & Phone Number

Wappingers Falls, NY, US

Poughkeepsie, New York, United States

- Coordinate and facilitate all concerts and events hosted by the Department of Music during the academic year and summer. - Maintain Skinner Hall of Music as a properly functioning, clean, safe and secure building. - Work with facilities to contract and schedule necessary building maintenance - Oversee and schedule maintenance of equipment and.

Poughkeepsie, NY

• Serve as organist for all regular and special services, funerals and weddings.
• Rehearse and lead choir in weekly anthems and special programs for festival services.
• Select appropriate service music and hymns to match the common lectionary.

New York City Metropolitan Area

• Provide business insights to company leadership used to determine future business direction. Be a trusted information source for finance, vehicle reconditioning and sales data.
• Recognized as a data expert, supporting and training analysts in all departments across the company
• Recipient of numerous awards, including a Pacesetter award for assisting colleagues succeed.

Greater New York City Area

• Completed 12 week immersive program covering data acquisition, web scraping & APIs, data visualization and exploratory data analysis, statistics, supervised (regression, classification) and unsupervised (clustering).
• Capstone: Exploration of earthquake data from 1970 to present. Intensity is a measure of earthquake effect, and differs from magnitude which is a measure of energy released. This project evaluates the strength of crowd.
• Project: Evaluation of what makes a successful and highly rated TV show. Data on 600 shows, divided evenly between high and low rated, was scraped from several websites. Additional data was obtained from TV Maze using.
• Project: Prediction of home prices from many factors such as home size, quality, attributes, lot size, neighborhood, access, proximity to shopping, etc. using a Kaggle dataset of Ames, Iowa real estate data. Linear.

Poughkeepsie, NY

• Improved SLA (service level agreement) compliance by 15% in 18 months through better coordination of activities and procedures of call centers and level 2 support teams worldwide (Montpellier, Manila, Cairo.
• Reduced number of problem tickets by 50% through root cause analysis of issues and coordination of improvements in delivery and scheduling software, which lowered issue recurrence and support costs while improving.
• Developed, computed, and tracked KPIs and metrics that clearly indicated service posture and operational efficiency, presenting information clearly and frequently to IBM and partner executives.
• Assured education lab platform availability and functionality met targets agreed to with IBM’s Global Training Partners, ensuring colleague’s course delivery success.

Poughkeepsie, NY

• Delivered average of 10 separate test and verification of HPC stack and GPFS middleware product test cycles / year.
• Increased test throughput by 40% with strengthened relationships and partnership with system test colleagues in Asia, using process efficiencies enabling 24x7 scheduling.
• Reduced test HW costs through resource sharing with development teams and creation of hybridized test clusters where possible.
• Ensured complete new function and full regression testing with test plans enhanced by prior test experience.
• Achieved ISO 9000 re-certification by successfully demonstrating process and test plan sufficiency, compliance and records retention to external audit team.

Poughkeepsie, NY

• Reduced costly late cycle product design changes by an average of 40% on targeted programs through development and implementation of quality initiatives based on design for six sigma (DFSS) statistical techniques.
• Developed and coordinated Pre-release Quality Readiness Reviews, database, and dashboard, fostering quality thinking, driving compliance with DFSS techniques, and improving inter / intra organizational communication.

Rochester, Minnesota Area

• Developed, debugged, and tested Power Control Network microcode, providing continuing support for lab and field.
• Redesigned, deployed, and supported compile and build processes for all SPCN code platforms, simplifying and reducing compile times while increasing code build accuracy.
• Led Automated Software Test team in development and deployment of automated test tools, reducing introduced code bugs by adding test rigor and increasing regression test coverage.
• Installed and maintained mechanical design automation (MDA) tools, planned and executed transition of MDA applications (CATIA, FEA tools) to Unix workstations, giving Engineers 3D design capability and far greater.
• Developed and taught Unix user classes, giving Engineering team training to fully utilize workstations.

Houghton, MI

• Graduate Teaching Assistant
• Taught FORTRAN and Pascal programming courses, coordinating course materials, assignments, and exams for all class sections, and increasing pass rate through evening help sessions in computer lab.Graduate Research.
• Conducted Magneto-telluric investigations, models and reports for surveys of thrust faults in Wyoming and subducting plates along the Oregon coast.

Casper, Wyoming Area

• Conducted Seismic Exploration in Williston, Big Horn, Wind River Basins
• Increased interpretation accuracy through development of software to remove varying velocity effect.
• Maintained quality control during acquisition and processing of seismic data.
• Interpreted time series (seismic) data from prospect areas in Wyoming and North Dakota.

Bachelor Of Science (Bs), Applied Geophysicis

Certificate, Data Science

12 week immersive program covering data acquisition, web scraping & APIs, data visualization and exploratory data analysis, statistics.

Master Of Science (Ms), Computer Science

Master Of Science (Ms), Geophysics And Seismology