Eric Hertz Email & Phone Number

As a driven and results-oriented professional, I bring over a decade of experience across e-commerce, content management, and operations with a passion for enhancing customer satisfaction and optimizing business operations. My career has allowed me to collaborate with high-profile brands and contribute to projects that create exceptional customer experiences and consistent revenue growth.Key Achievements:Welocalize• Recognized for critical roles in the launches of a partnership with a professional American soccer league on existing TV App & new sports stand alone mobile app (4.4/5 rating, 21k reviews ) ensuring smooth and quality executionBel-Mateo Auto Parts• Drove 14-16% annual revenue growth through streamlined inventory management, competitive pricing, and exceptional customer service, achieving a 99% customer satisfaction rate.• Reduced operating costs by 5-7% each year through strategic cost-benefit analysisWorldpantry.com• Oversaw day-to-day client relations, project management, and special requests for major brands like Torani, Numi Tea, Hershey’s subsidiaries, and Gaia Herbs, driving an 11% year-to-date same-store sales growth.Specialties: • Content and Business Operations• Inventory & Order Fulfillment Optimization• E-commerce Strategy & Growth• Client Relations & Account Management• Data-Driven Decision MakingI thrive on delivering strategies that optimize profitability and drive growth, with a passion for creating and refining processes that maximize efficiency. Let's connect!