Eric H. work email
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Eric H. personal email
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Eric H. phone numbers
With over 10 years of experience in a pre-sales role as a Senior Solutions Engineer supporting various SaaS solutions, delivering innovative and effective solutions that help customers grow and retain their audiences across various channels and platforms. I have expertise in data unification, solutions architecture, and customer engagement. I have consistently achieved over 100% attainment of quarterly quotas and delivered a nearly 300% ROI for customers. I created and improved demo stories and processes, and have proven to quickly learn new verticals and technologies. Part of my responsibilities have included working closely with partners.During my career, I have worked closely and collaboratively across internal departments, including Marketing, Engineering, and Product. I have also supported external partners, both 'behind the scenes', as well as co-presenting. I enjoy finding improved ways to tell the story of how the solution will help the customer, and custom tailor the presentation and demonstration for each customer.My core competencies include Sales Engineering, Customer Data Platforms (CDP), Marketing Automation Platforms (MAP), Customer Relationship Management platforms (CRM), crafting custom presentations, social media management platforms, and client services. I have worked with some of the largest and most reputable brands in the world, such as US Bank, Target, Cisco, Nestle Purina, Honda, and Wal-Mart, to drive intelligent revenue growth and customer satisfaction. I am currently looking for my next role, where I can leverage my skills and expertise, and find a long-term home.
Nextgen
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NextgenDripping Springs, Tx, Us
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Layoff/Position EliminatedCareer Break Sep 2023 - PresentI was a part of a RIF in September, as a result of market headwinds.
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Senior Solutions EngineerOptimove Jul 2022 - Sep 2023New York, Ny, Us• Recruited to help my Director to develop and implement new processes and workflows, including new stories and methods of presenting the platform.• Worked closely with the Product and Implementation teams to deliver optimal solutions and to help direct the product roadmap to provide key functionality that was heard by prospective and current customers.• Helped develop the Sales Team's understanding of the market and platform, while collaborating closely with all members in the Americas in order to progress and close Enterprise level customers. -
Senior Solutions Consultant, Adobe AepAdobe Jun 2021 - Jul 2022San Jose, Ca, Us• Worked with enterprise brands across multiple verticals to help them to unify and unlock the power of their data, for purposes including marketing, analysis, and activation.• Created customized demos to showcase how multiple Marketing Cloud products worked seamlessly together,including explaining to non-technical participants how data flows worked and how AI served as a foundational part of the platform. -
Principal Solutions ConsultantZendesk Mar 2020 - Apr 2021San Francisco, California, Us• Demonstrated how customers could improve on outdated methods of providing customer service, with a modern, efficient (single 'pane of glass') system.• Led initial discovery meetings and provided highly technical demos for existing customers and new sales opportunities, showcasing integrations with third parties, and the added benefit of bringing in real-time data from those systems. -
Layoff/Position EliminatedCareer Break Nov 2019 - Mar 2020
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Senior Sales EngineerZineone, Inc. Mar 2019 - Oct 2019Milpitas, California, Us• Introduced to marketers the true benefits and added value of incorporating true personalization, on an individual level, within their marketing campaigns and journeys.• Helped refine the complex process of showcasing the solution using a customer's own site and marketing tech stack, comprised of various Marketing Automation Platforms (MAP). -
Lead Solutions Engineer - Advertising Solutions - Dmp (Krux)Salesforce Nov 2017 - Mar 2019San Francisco, California, Us• Delivered an almost 300% ROI for customers through educating marketers and advertisers on the value of a Data Management Platform, significantly impacting the business.• Became Salesforce certified on all areas of the Salesforce Marketing Cloud, including new acquisitions. -
Principal Sales ConsultantSecurelink Sep 2016 - Nov 2017Austin, Tx, UsDeveloped the demo process, resulting in a more efficient sales and proof-of-concept process, contributing to a 95% close rate. Worked closely with the customer and Implementation teams to ensure a smooth launch and hand off to the Customer Support team. -
Senior Sales ConsultantOracle Sep 2014 - Aug 2016Austin, Texas, Us• Helped secure the largest multi-solution Marketing Cloud agreement, while bringing in the most net new customers, leading to a record quarter for the Data Management Platform, and in turn, being named DMP Solutions Consultant of the year.• Supported the Data Management Platform (DMP, formerly known as BlueKai), in tandem with high-level demos of the other products in the Oracle Marketing and Oracle Data Clouds. -
Senior Sales EngineerMobi (Now Geotab) Sep 2013 - Sep 2014Recruited to develop the demo process, resulting in a more efficient sales and proof-of-concept process, contributing to a 95% close rate. Worked closely with the customer and Implementation teams to ensure a smooth launch and hand off to the Customer Support team.
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Sales EngineerSpredfast (Now Khoros) May 2011 - Sep 2013Acted as the technical voice in the room with new prospects and customers, bridging the gap betweenengineering, sales, and product. Managed new and existing customer implementations and proof of concepts. Built custom Facebook apps for high-value customers, driving a significant increase in brand interactions.
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Client Services ManagerSli Systems Sep 2008 - May 2011Christchurch, NzRecruited to manage all of client services and provide the Proactive Outreach vision. I was responsible for feature and product adoption and retention of monthly revenue among clients, along with the training, coaching and recruiting of team members in order to ensure quarterly goals were obtained within the team. -
Online Community ManagerBazaarvoice Sep 2007 - Aug 2008Austin, Texas, UsI worked with retail clients across multiple verticals to make the most of Bazaarvoice solutions; I was responsible for feature adoption and product upsells; I worked with marketers to make the most of their User Generated Content in marketing promotions. -
Market Development ExecutiveReachforce Feb 2007 - Aug 2007Austin, Texas, UsI was responsible for prospecting and cold-calling; I was responsible for moving leads through the sales process and closing them; I worked with primarily B2B companies and helped them identify their ideal prospects based on role in order to properly provide them the data they needed to fuel their campaigns. -
Account ExecutiveAdsled, Inc. May 2006 - Feb 2007UsI was responsible for cold calling and cultivating warm leads; I was responsible for moving leads through the sales cycle; I successfully closed the first international deals in the company; I consistently won business over lower-priced competition; I was able to effectively explain technical concepts to non-technical people; month after month I was always above quota. -
Beverage ManagerEddie V'S Oct 2001 - May 2006I was responsible for managing the beverage component of a full service, upscale restaurant; I managed 35 employees at a time across various departments; I ensured all beverage P&Ls were under budget monthly; I was responsible for weekly inventory and scheduling; I grew the beverage business month over month consistently.
Eric H. Skills
Eric H. Education Details
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The University Of Texas At AustinPsychology -
Texas State UniversityPhysics -
Texas State UniversityPhysics -
The University Of Texas At AustinPsychology
Frequently Asked Questions about Eric H.
What company does Eric H. work for?
Eric H. works for Nextgen
What is Eric H.'s role at the current company?
Eric H.'s current role is Senior Solutions Engineer | Marketing, Data Unification.
What is Eric H.'s email address?
Eric H.'s email address is eh****@****obe.com
What is Eric H.'s direct phone number?
Eric H.'s direct phone number is +151264*****
What schools did Eric H. attend?
Eric H. attended The University Of Texas At Austin, Texas State University, Texas State University, The University Of Texas At Austin.
What skills is Eric H. known for?
Eric H. has skills like Salesforce.com, Saas, E Commerce, Social Media, Sales, Strategy, Sales Process, B2b, Strategic Partnerships, Account Management, Management, Sales Operations.
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