Eric H. Email & Phone Number

Dripping Springs, Tx, Us

I was a part of a RIF in September, as a result of market headwinds.

New York, Ny, Us

• Recruited to help my Director to develop and implement new processes and workflows, including new stories and methods of presenting the platform.• Worked closely with the Product and Implementation teams to deliver optimal solutions and to help direct the product roadmap to provide key functionality that was heard by prospective and current customers.• Helped develop the Sales Team's understanding of the market and platform, while collaborating closely with all members in the Americas in order to progress and close Enterprise level customers.

San Jose, Ca, Us

• Worked with enterprise brands across multiple verticals to help them to unify and unlock the power of their data, for purposes including marketing, analysis, and activation.• Created customized demos to showcase how multiple Marketing Cloud products worked seamlessly together,including explaining to non-technical participants how data flows worked and how AI served as a foundational part of the platform.

San Francisco, California, Us

• Demonstrated how customers could improve on outdated methods of providing customer service, with a modern, efficient (single 'pane of glass') system.• Led initial discovery meetings and provided highly technical demos for existing customers and new sales opportunities, showcasing integrations with third parties, and the added benefit of bringing in real-time data from those systems.

Milpitas, California, Us

• Introduced to marketers the true benefits and added value of incorporating true personalization, on an individual level, within their marketing campaigns and journeys.• Helped refine the complex process of showcasing the solution using a customer's own site and marketing tech stack, comprised of various Marketing Automation Platforms (MAP).

San Francisco, California, Us

• Delivered an almost 300% ROI for customers through educating marketers and advertisers on the value of a Data Management Platform, significantly impacting the business.• Became Salesforce certified on all areas of the Salesforce Marketing Cloud, including new acquisitions.

Austin, Tx, Us

Developed the demo process, resulting in a more efficient sales and proof-of-concept process, contributing to a 95% close rate. Worked closely with the customer and Implementation teams to ensure a smooth launch and hand off to the Customer Support team.

Austin, Texas, Us

• Helped secure the largest multi-solution Marketing Cloud agreement, while bringing in the most net new customers, leading to a record quarter for the Data Management Platform, and in turn, being named DMP Solutions Consultant of the year.• Supported the Data Management Platform (DMP, formerly known as BlueKai), in tandem with high-level demos of the other products in the Oracle Marketing and Oracle Data Clouds.

Recruited to develop the demo process, resulting in a more efficient sales and proof-of-concept process, contributing to a 95% close rate. Worked closely with the customer and Implementation teams to ensure a smooth launch and hand off to the Customer Support team.

Acted as the technical voice in the room with new prospects and customers, bridging the gap betweenengineering, sales, and product. Managed new and existing customer implementations and proof of concepts. Built custom Facebook apps for high-value customers, driving a significant increase in brand interactions.

Christchurch, Nz

Recruited to manage all of client services and provide the Proactive Outreach vision. I was responsible for feature and product adoption and retention of monthly revenue among clients, along with the training, coaching and recruiting of team members in order to ensure quarterly goals were obtained within the team.

Austin, Texas, Us

I worked with retail clients across multiple verticals to make the most of Bazaarvoice solutions; I was responsible for feature adoption and product upsells; I worked with marketers to make the most of their User Generated Content in marketing promotions.

Austin, Texas, Us

I was responsible for prospecting and cold-calling; I was responsible for moving leads through the sales process and closing them; I worked with primarily B2B companies and helped them identify their ideal prospects based on role in order to properly provide them the data they needed to fuel their campaigns.

Us

I was responsible for cold calling and cultivating warm leads; I was responsible for moving leads through the sales cycle; I successfully closed the first international deals in the company; I consistently won business over lower-priced competition; I was able to effectively explain technical concepts to non-technical people; month after month I was always above quota.

I was responsible for managing the beverage component of a full service, upscale restaurant; I managed 35 employees at a time across various departments; I ensured all beverage P&Ls were under budget monthly; I was responsible for weekly inventory and scheduling; I grew the beverage business month over month consistently.

Ba, Psychology

Bs, Physics

Bachelor Of Science - Bs, Physics

Bachelor Of Arts - Ba, Psychology