Eric H.

Eric H. Email and Phone Number

Senior Solutions Engineer | Marketing, Data Unification @ Dripping Springs, TX, US
Dripping Springs, TX, US
Eric H.'s Location
Dripping Springs, Texas, United States, United States
About Eric H.

With over 10 years of experience in a pre-sales role as a Senior Solutions Engineer supporting various SaaS solutions, delivering innovative and effective solutions that help customers grow and retain their audiences across various channels and platforms. I have expertise in data unification, solutions architecture, and customer engagement. I have consistently achieved over 100% attainment of quarterly quotas and delivered a nearly 300% ROI for customers. I created and improved demo stories and processes, and have proven to quickly learn new verticals and technologies. Part of my responsibilities have included working closely with partners.During my career, I have worked closely and collaboratively across internal departments, including Marketing, Engineering, and Product. I have also supported external partners, both 'behind the scenes', as well as co-presenting. I enjoy finding improved ways to tell the story of how the solution will help the customer, and custom tailor the presentation and demonstration for each customer.My core competencies include Sales Engineering, Customer Data Platforms (CDP), Marketing Automation Platforms (MAP), Customer Relationship Management platforms (CRM), crafting custom presentations, social media management platforms, and client services. I have worked with some of the largest and most reputable brands in the world, such as US Bank, Target, Cisco, Nestle Purina, Honda, and Wal-Mart, to drive intelligent revenue growth and customer satisfaction. I am currently looking for my next role, where I can leverage my skills and expertise, and find a long-term home.

Eric H.'s Current Company Details
NextGen

Nextgen

Senior Solutions Engineer | Marketing, Data Unification
Dripping Springs, TX, US
Eric H. Work Experience Details
  • Nextgen
    Nextgen
    Dripping Springs, Tx, Us
  • Career Break
    Layoff/Position Eliminated
    Career Break Sep 2023 - Present
    I was a part of a RIF in September, as a result of market headwinds.
  • Optimove
    Senior Solutions Engineer
    Optimove Jul 2022 - Sep 2023
    New York, Ny, Us
    • Recruited to help my Director to develop and implement new processes and workflows, including new stories and methods of presenting the platform.• Worked closely with the Product and Implementation teams to deliver optimal solutions and to help direct the product roadmap to provide key functionality that was heard by prospective and current customers.• Helped develop the Sales Team's understanding of the market and platform, while collaborating closely with all members in the Americas in order to progress and close Enterprise level customers.
  • Adobe
    Senior Solutions Consultant, Adobe Aep
    Adobe Jun 2021 - Jul 2022
    San Jose, Ca, Us
    • Worked with enterprise brands across multiple verticals to help them to unify and unlock the power of their data, for purposes including marketing, analysis, and activation.• Created customized demos to showcase how multiple Marketing Cloud products worked seamlessly together,including explaining to non-technical participants how data flows worked and how AI served as a foundational part of the platform.
  • Zendesk
    Principal Solutions Consultant
    Zendesk Mar 2020 - Apr 2021
    San Francisco, California, Us
    • Demonstrated how customers could improve on outdated methods of providing customer service, with a modern, efficient (single 'pane of glass') system.• Led initial discovery meetings and provided highly technical demos for existing customers and new sales opportunities, showcasing integrations with third parties, and the added benefit of bringing in real-time data from those systems.
  • Career Break
    Layoff/Position Eliminated
    Career Break Nov 2019 - Mar 2020
  • Zineone, Inc.
    Senior Sales Engineer
    Zineone, Inc. Mar 2019 - Oct 2019
    Milpitas, California, Us
    • Introduced to marketers the true benefits and added value of incorporating true personalization, on an individual level, within their marketing campaigns and journeys.• Helped refine the complex process of showcasing the solution using a customer's own site and marketing tech stack, comprised of various Marketing Automation Platforms (MAP).
  • Salesforce
    Lead Solutions Engineer - Advertising Solutions - Dmp (Krux)
    Salesforce Nov 2017 - Mar 2019
    San Francisco, California, Us
    • Delivered an almost 300% ROI for customers through educating marketers and advertisers on the value of a Data Management Platform, significantly impacting the business.• Became Salesforce certified on all areas of the Salesforce Marketing Cloud, including new acquisitions.
  • Securelink
    Principal Sales Consultant
    Securelink Sep 2016 - Nov 2017
    Austin, Tx, Us
    Developed the demo process, resulting in a more efficient sales and proof-of-concept process, contributing to a 95% close rate. Worked closely with the customer and Implementation teams to ensure a smooth launch and hand off to the Customer Support team.
  • Oracle
    Senior Sales Consultant
    Oracle Sep 2014 - Aug 2016
    Austin, Texas, Us
    • Helped secure the largest multi-solution Marketing Cloud agreement, while bringing in the most net new customers, leading to a record quarter for the Data Management Platform, and in turn, being named DMP Solutions Consultant of the year.• Supported the Data Management Platform (DMP, formerly known as BlueKai), in tandem with high-level demos of the other products in the Oracle Marketing and Oracle Data Clouds.
  • Mobi (Now Geotab)
    Senior Sales Engineer
    Mobi (Now Geotab) Sep 2013 - Sep 2014
    Recruited to develop the demo process, resulting in a more efficient sales and proof-of-concept process, contributing to a 95% close rate. Worked closely with the customer and Implementation teams to ensure a smooth launch and hand off to the Customer Support team.
  • Spredfast (Now Khoros)
    Sales Engineer
    Spredfast (Now Khoros) May 2011 - Sep 2013
    Acted as the technical voice in the room with new prospects and customers, bridging the gap betweenengineering, sales, and product. Managed new and existing customer implementations and proof of concepts. Built custom Facebook apps for high-value customers, driving a significant increase in brand interactions.
  • Sli Systems
    Client Services Manager
    Sli Systems Sep 2008 - May 2011
    Christchurch, Nz
    Recruited to manage all of client services and provide the Proactive Outreach vision. I was responsible for feature and product adoption and retention of monthly revenue among clients, along with the training, coaching and recruiting of team members in order to ensure quarterly goals were obtained within the team.
  • Bazaarvoice
    Online Community Manager
    Bazaarvoice Sep 2007 - Aug 2008
    Austin, Texas, Us
    I worked with retail clients across multiple verticals to make the most of Bazaarvoice solutions; I was responsible for feature adoption and product upsells; I worked with marketers to make the most of their User Generated Content in marketing promotions.
  • Reachforce
    Market Development Executive
    Reachforce Feb 2007 - Aug 2007
    Austin, Texas, Us
    I was responsible for prospecting and cold-calling; I was responsible for moving leads through the sales process and closing them; I worked with primarily B2B companies and helped them identify their ideal prospects based on role in order to properly provide them the data they needed to fuel their campaigns.
  • Adsled, Inc.
    Account Executive
    Adsled, Inc. May 2006 - Feb 2007
    Us
    I was responsible for cold calling and cultivating warm leads; I was responsible for moving leads through the sales cycle; I successfully closed the first international deals in the company; I consistently won business over lower-priced competition; I was able to effectively explain technical concepts to non-technical people; month after month I was always above quota.
  • Eddie V'S
    Beverage Manager
    Eddie V'S Oct 2001 - May 2006
    I was responsible for managing the beverage component of a full service, upscale restaurant; I managed 35 employees at a time across various departments; I ensured all beverage P&Ls were under budget monthly; I was responsible for weekly inventory and scheduling; I grew the beverage business month over month consistently.

Eric H. Skills

Salesforce.com Saas E Commerce Social Media Sales Strategy Sales Process B2b Strategic Partnerships Account Management Management Sales Operations Crm Cloud Computing Marketing Leadership Enterprise Software Email Marketing Product Management Web Analytics Social Media Marketing Analytics Start Ups Product Marketing Software As A Service Online Advertising Seo Financial Services

Eric H. Education Details

  • The University Of Texas At Austin
    The University Of Texas At Austin
    Psychology
  • Texas State University
    Texas State University
    Physics
  • Texas State University
    Texas State University
    Physics
  • The University Of Texas At Austin
    The University Of Texas At Austin
    Psychology

Frequently Asked Questions about Eric H.

What company does Eric H. work for?

Eric H. works for Nextgen

What is Eric H.'s role at the current company?

Eric H.'s current role is Senior Solutions Engineer | Marketing, Data Unification.

What is Eric H.'s email address?

Eric H.'s email address is eh****@****obe.com

What is Eric H.'s direct phone number?

Eric H.'s direct phone number is +151264*****

What schools did Eric H. attend?

Eric H. attended The University Of Texas At Austin, Texas State University, Texas State University, The University Of Texas At Austin.

What skills is Eric H. known for?

Eric H. has skills like Salesforce.com, Saas, E Commerce, Social Media, Sales, Strategy, Sales Process, B2b, Strategic Partnerships, Account Management, Management, Sales Operations.

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