Eric Ho Email & Phone Number

Data Process:- Validated over 100+ million data by MSSQL and designed 10+ auto extract dashboards by Tableau to help PM, Software, Marketing, and Design teams monitored user behavior and product status.- Transformed user needs into data schema and hand it over to engineers for data collection by collaborating with function teams and engineers.- Self-studied Python to improve data process efficiency by supporting data engineers in doing data cleaning, data aggregation, and data validation by myself.Analysis:- Analyzed over 5000+ e-commerce comments and NPS reviews for BU function teams by establishing keywords, and separating comments into different types to take control of product issues instantly.- Gave product improvement suggestions to PM by analyzing big data and dashboards to enhance user experiences.- Represented department to participate in cross-functional projects to provide future trends for supporting each function of new product development.

- Gave company transformation suggestions by analyzing competitors from Finance, Product, Organization, and Strategy 4 dimensions.- Found out hardware equipment and employees’ core skills needs in the future by analyzing prospects of the manufacturing industry.- Adjusted company's vision and found unique advantages by analyzing 8 competitors from Product, Strategy, Technology, Enterprise Evolution Process, and Organization 5 dimensions.- Made 20+ companies best practice analysis by cross-contrast the external environment with it's core value, vision, mission, goal, and important development process.- Found out manager's ability gap and personality suitability by summarizing the manager's ability questionnaire, personality test, and their body languages in the meeting.

Chiayi, Taiwan

- Increased 49% weekly average viewers on Facebook page by re-design brand story, hosting events, and change posts style to build brand consistency.- Increased 36% sales to last year in the pet exhibition by hosting focus group interviews before the fair and observe the consumer purchase process to find out the key factor of purchase.

- Designed new user experiences solution to increase company market share in the sporting industry by defining real needs and separating them into specific small goals, analyzing 3 competitors' product, sales, and positioning, then designing a questionnaire for verification of new solution and adjusting the storyline.

Taipei, Taiwan

- Provided a market entry strategy of cloud industry by using management consulting methods such as hypothesis thinking and tree diagram to analyze cloud industry and found out the pros and cons.

Taipei, Taiwan

- Provided a solution of cooperating with a short-form video platform to increase young active players by understanding the real needs through meetings, using tree diagram to separate it and find out the target audience, combine management consulting method with design thinking to conduct market analysis and solution, and host a focus group interview with 5+ target audience, then do quantitative analysis with 4000+ samples to verification.

Taipei, Taiwan

- Wrote a business plan for an electric vehicle-related component company by quantitative analysis of the internal and external parts, and qualitative analysis of the company directors, ownership structure, and company history, then use ghost deck to correct the logic of the report.

Tampa, Florida

Master'S Degree, Master Of Business Administration, Gpa: 4.14 / 4.3

Courses: - International Business and Competitive Analysis Program Project: National Virtual Investment Competition, Leader - Hosted.

Bachelor'S Degree, Economics