Eric Hoyer Email & Phone Number

Kansas City, Missouri Area

Claycomo, MO

Main activities and responsibilities:Coach safety, quality and productivity to ensure objectives are met through standardized work. Optimize throughput in accordance with budgets and cost objectives. Monitor ANDON occurrences. Be the first responder as secondary support. Through Process Confirmation, verify that the line is running safely, smoothly and.

Independence, OH

• Worked with supervisors, team leaders, production employees and the suppliers in support of H-D’s QMS (Quality Management System).
• Drove awareness of how job performance affected the final product quality results and worked to improve performance.
• Managed lot control of the new model year launch for second shift.

Kansas City, Missouri Area

• Held responsibility for manufacturing product using efficient and safe manufacturing processes through the supervision of production team members.
• Improved production performance of the second shift by enforcing attendance requirements, employee performance standards and responding quickly to machine maintenance issues.

Kansas City, Missouri Area

• Managed all aspects of quality and customer satisfaction for producing stretch blow-molded PET plastic containers for a high volume manufacturing plant dedicated to one customer
• Reduced customer complaints with Procter and Gamble by more than 50 percent

Lee's Summit, MO

• Responsible for:
• Managing the quality auditors ensuring that customer specifications and food safety requirements are met and that all molded products made for the food and dairy industry are both market ready and food safe.
• Ensuring timely and effective corrective action on both in-plant and customer product issues, and that answers provided are correct, logical and have corrective action completed to prevent recurrence.

Lenexa, KS

• Held responsibility for manufacturing product using efficient and safe manufacturing processes through the supervision of production team members. Managed adherence to the production schedule and ensuring that quality.
• Managed the Sanitation Team to ensure compliance to SQF and FDA food safety requirements

Orlando, Florida Area

• Supervised activities of seven employees with responsibility for all aspects of quality and customer satisfaction for two plants producing blow-molded PET plastic containers and injection-molded product.
• Successfully passed AIB food safety certification with an excellent rating and re-qualified into Pepsi.
• Responded to customer complaints in timely manner and managed corrective action for quality related problems.
• Reduced customer claims with Pepsi by more than 50% over previous year
• Provided comprehensive training to plant personnel in quality issues.

Philidelphia, PA

• Managed specification of all products and provided approval to deviate from specifications.
• Managed SOP system at corporate level and provided training and support to plants.
• Ensured adherence to document control and revision procedures.
• Provided technical training and assistance in Lighthouse Shopfloor quality management system to both the machine operators and the quality staff at ten manufacturing plants..
• Served as initial point of support for Lighthouse Shopfloor system used for SPC statistical process control.

Kansas City, KS

• Held responsibility for leading five plants to World Class performance by achieving objectives in WCP action plan.
• Provided technical training and assistance in the Lighthouse Shopfloor quality management system at plants nationwide.
• Achieved highest score in the company of all 13 plants for team based World Class Performance.
• Drove KC plant in achieving high scores on Quality Systems and GMP audits for 2005 and 2006.
• Assisted multiple plants with preparation for Pepsi quality audits.
• Performed internal quality audits and maintained plant document control system.

Kansas City, KS

• Oversaw quality, performance to budgeted costs, equipment uptime and employee safety for assigned shift.
• Chaired the plant’s Sidel Downtime Reduction Team.

Kansas City, Missouri Area

• Held accountability for performance to budgeted costs, equipment uptime, and employee safety.
• Managed arc shop crane operators and supplier quality for $80 million annual raw material budget.
• Improved quality while reducing costs by more than $100,000 monthly
• Established incoming inspection procedures for raw materials.
• Visited supplier facilities to audit procedures and set expectations of improvement.
• Performed root cause analysis of missed chemistry and assessed cost impact analysis to determine amount to charge back to supplier.

Peoria, Illinois Area

• Led teams in process improvement initiatives, with input throughout entire lifecycle.
• Saved $550,000 in six months by optimizing raw material purchases while improving steel making performance to both schedule and quality.
• Established SPC systems to facilitate root cause analysis and prevention of defective production.
• Completed statistical comparison of process capability by largest raw material supplier.
• Trained over 300 manufacturing employees in problem solving techniques including brainstorming, flow charts, Pareto charts, root cause analysis, and statistical process control charts.