Erich Regier Email & Phone Number

Birmingham Mi

* Work with Clients in gathering information about asbestos exposure for potential asbestos disease cases* Working cases up to filing for trial. Making sure medical, back ground and personal information, is accurate. * Monthly metrics gathering. * Social Media maintenance.

Flint Mi

• Business Analyst for Reporting.• Worked along with Developers, QA, Clients to create dispensing, inventory and status reports based on Drugs dispensed by Diplomat• Gathered reporting requirements from contracts and clients .• Using the Agile Methodology , conducted Sprint Stand-ups, Sprint Planning and kickoffs• Provide Customer Support - Questions, issues, incidents.

Supported monthly Financial's metrics, gathered, created and presented metric reports, Best Shore efforts working with Account approvals, Data Privacy, Export Compliance, and ITAR data.Supported the Bank or America Network Securities for 3 1/2 years. While on the account team, Filled role of Proxy Engineering Team Lead. Many duties included work assignments, On-call rotation, Problem Escalation. While in the position continued several other duties for the Bank of America Account including creating new metric’s reports that included completed changes and incident data, Project progression and Time Recording under the SAP Tool. Small Project Management work, Example: Vender transition, worked with BlackBox for Hands on support for off site locations. I am also an SME for Checkpoint Security User Center Web Site. Worked as Change Manager - Scheduling changes, gathering approvals, making sure change s are compliant,

Auburn Hills, Michigan

Liaison between Firewall administration team and Accounts. Vendor relationships, Security Hardware and Software Asset management, maintenance renewal, new equipment purchasing, Contract writing (Business Partnership Agreements), Quality Assurance for Change Control Procedures, Internal Company Billing, Financial Outlook for team. Some experience in Nokia Check Point firewall administration. CheckPoint Security software SME for license's and hardware

Auburn Hills, Michigan

• Support Liaison between Support groups and accounts. • Project Management • Problem and Change Management• Manage Accounts and support groups within the organization on issues and problem resolution. Clients ranged from GM, NHIC, DecisionOne, and many other Mainframe and Server based systems.

Troy, Michigan

• Print Operator responsible for running IBM 3800 Laser printers, Xerox printers, Siemens laser printers, and IBM impact printers for various customers, invoices, checks, etc. • Shift Team Leader – Creating schedules, reviews, handled system and building issues for the shift.