The Virtual CTO (vCTO) works with customers to align their business goals with IT, creating an ITroadmap through strategic planning and consulting. The vCTO collaborates with customer’s ExecutiveManagement Team and with all departments within Atlantic creating proactive solutions versusreactive selling establishing a true partnership between customers to drive standardization andefficiency.The Virtual CTO will provide continuous customer education on emerging technologies and guidanceon overall vision.Essential Duties and Responsibilities Utilize internal software platforms and resources to gather, analyze and produce actionable ITroadmaps and technology needs for clients with an emphasis on:o Providing tailored solutions within a standard product services seto Long term budgetingo Strategic guidanceo Provide tactical guidance on compliance Utilize Fact Finding data gathered by Sales Support Reps in conjunction with data from internalsystems and customer feedback to produce proposals Work with Engineering Staff to create Scopes of Work Work with Project Management team to provide details to drive closed projects Stays up to date with new technologies and industry standards to provide the most robust andefficient hardware/software platforms to customers.

The Project Manager is responsible for providing project planning & execution leadership and is the top-level escalation point for project implementations. Position Responsibilities:- Partners with key stakeholders to define project technology scope, budget, schedule and deliverable expectations- Coaches, mentors, motivates and supervises project team members and contractors, and influence them to take positive action and accountability for their assigned work- Implements project timelines and plans, target clients and ensures that Eze Castle Integration projects meet client objectives through project implementation- Develops and maintains solid working relationships with project stakeholders, including internal and external clients and vendors, by managing expectations, effectively communicating project status, issues and associated risks- Serves as point of contact and manages the needs gathering, design and construction administration and strives to bridge the information gap between client, vendors and internal resources- Partners with internal circuit coordinators and purchasing team to ensure timely delivery of Telco Carrier Services and client equipment alike- Prepares and presents project status reports- Works with key stakeholders, subject matter experts, clients and vendor partners to elicit, document, and validate client IT facilities requirements using site visits and client interviews. - Measures project plans against client expectations and established timeline; assesses issues, implements countermeasures and escalates in a timely fashion- Leads client project update meetings on a regular basis to review project status, potential risks and general project scheduling- Proactively manages changes in project scope, identify potential crises, and devises contingency plans- Investigates, researches and resolves problems presented by client and/or vendor partners

As a Project Manager I am responsible for providing project planning, execution & leadership and I am the top-level escalation point for project implementations. Partner with key stakeholders to define project technology scope, budget, schedule and deliverable expectations  Coach, mentor, motivate and supervises project team members and contractors, and influence them to take positive action and accountability for their assigned work  Implement project timelines and plans, target clients and ensures that Eze Castle Integration projects meet client objectives through project implementation  Develop and maintain solid working relationships with project stakeholders, including internal and external clients and vendors, by managing expectations, effectively communicating project status, issues and associated risks  Serves as point of contact and manages the needs gathering, design and construction administration and strive to bridge the information gap between client, vendors and internal resources  Partner with internal circuit coordinators and purchasing team to ensure timely delivery of Telco Carrier Services and client equipment alike  Prepare and present project status reports  Work with key stakeholders, subject matter experts, clients and vendor partners to elicit, document, and validate client IT facilities requirements using site visits and client interviews.  Measure project plans against client expectations and established timeline; assess issues, implements countermeasures and escalate in a timely fashion  Led client project update meetings on a regular basis to review project status, potential risks and general project scheduling  Proactively manages changes in project scope, identify potential crises, and devises contingency plans  Investigate, researches and resolves problems presented by client and/or vendor partners

• 18 years of combined experience in strategic planning, implementation and systems integrations. • Strong Leadership and Project Management background• Experience in IT policy development• Experience with Tier 1 and 2 help desk support centers and outsourced management. Managed a help desk group of seven technicians with varying specialties • Experience with datacenter management. Supervised network and exchange administrators in daily operations• Good understanding and technical knowledge of networking, hardware, protocols, and standards.• Demonstrated ability to apply IT in solving business problems. • Strong attention to detail, written and verbal communication and interpersonal skills• Experience working closely with the business and providing the appropriate system solutions.• Experience working with Vendor (contractor/consulting) resources. Including manage systems vendors including CRM, CMS.• Involved as a decision maker on all hardware and software purchases. I maintain vendor contracts and licenses as well as negotiations on renewals.

I managed a group of technical support staff for the Help desk and Data Center. I gained increasing responsibilities in departmental budgeting and management of a technical team of 12 – 15 full time staff. My operations included the main campus and 4 annexes at locations all over New York City.  Working Knowledge of Microsoft Windows Server, SQL Server and Active Directory  Strong understanding of networking concepts, TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching and Firewalls  Deploying Enterprise level networks  Email and Spam troubleshooting  Building Servers and Data Backup and Recovery Software  Familiar with multiple Antivirus Packages or similar Enterprise Software  Familiar with Storage Area Networks  Server Virtualization multiple platforms  Detailed knowledge of common network protocols/architecture (TCP/IP, IP routing, OSI model, VLAN, etc), client/server networking environments and best practices, managed switches, VOIP, and network security.  Networking (TCP/IP, Routing and Switching, Sub netting, Security) Instituted previously non-existent project management guidelines within the organization to improve ability to meet time lines, budgets and objectives. Negotiated and maintain campus license agreements/contracts. Maintained active directory services for the college. Services included multiple domains and multiple networks.

I have ten years of experience dealing with Data Center operations. I gained increasing responsibilities in network management, interfacing with administrative users, and server maintenance, installation and upgrades.• Configured Cisco Routers, Cisco/HP layer 2/3 switches and Sonicwall Firewall. Managed multiple LAN/WAN and VLAN networks.• Installed and maintained Citrix XenApp 5.0 farm. Focusing on application deployment, security and monitoring of farm health and integrity.• Data Center managed multiple ESX and Hyper V servers hosting mission critical apps and services for the college.• Installed, configured, and maintained Mcafee EPolicy Orchestrator and McafeeVirusscan as well as anti-spyware software packages.• Managed a small IT group made up of full time and student employees. Daily activities include: time sheets, performance evaluations, assigning duties, and creating purchase orders for parts and equipment. • Managed Active directory for the administrative staff in a Windows Server 2008 environment. Activities included user and group management and management of OUs and Group Policy.• Provided Tier 2 and 3 corporate end-user support as well as users located at various annex locations.• Provided detailed support documentation resulting in reduction of resolution time.• Management of ROLM Phone systems. Familiar with IP office and Avaya IP phone systems.