Eric Hum Email & Phone Number

Laval, Québec, Ca

Montreal, Quebec, Ca

Working on several ecommerce and marketing solutions: • SAP - Hybris commerce• Elastic Path• BigCommerce• Intershop Commerce suite• Salesforce Commerce Cloud• Shopify

Luxembourg City, Lu

• Creating and maintaining project documentation.• Planning and scheduling projects within the quarters.• Monitoring quarterly program portfolio.• Communicating development progress to the stakeholders.• Delegating the tasks to the development teams.• Promoting the OKR Framework outside of the PMO department.• Create and implement processes within the OKR Framework• Promote PMO department to the rest of the company.

Ottawa, Ontario, Ca

• Creating and maintaining cost estimate and budgets.• Creating project documentation.• Planning and scheduling projects.• Communicating development progress to the stakeholders.• Delegating the tasks to the internal or external development teams.• Managing client expectations and ensure deliverables of the highest quality.• Managing multiple projects.• Responsible for tracking resolution of bugs on each project for delivery.

Marietta, Georgia, Us

• Creating and maintaining cost estimate and budgets.• Creating project documentation.• Planning and scheduling projects.• Communicating development progress to the stakeholders.• Delegating the workload to the development team.• Implementing process and procedures.

Montreal, Qc, Ca

• Directed and managed project development from beginning to end• Defined project scope, goals and deliverables in collaboration with stakeholders• Delegated tasks and responsibilities to appropriate personnel• Estimated the resources and participants needed to achieve project goals• Identified and resolved issues and conflicts within the project team• Identified and manage project dependencies and critical path. • Planned and scheduled project timelines and milestones using appropriate tools • Tracked project milestones and deliverables• Developed and delivered progress reports, proposals, requirements documentation, and presentations• Managed changes in project scope, identified potential crises, and devised contingency plans• Built, developed, and grew any business relationships vital to the success of the project

Montreal, Quebec, Ca

• Managed up to 200 employees.• Responsible for all production in Montreal.• Built department and maintained a high retention rate• Creating and sending cost estimate and purchase orders.• Planning and coordinating projects with the use of excel and MS Project.• Training Department Managers, Project managers, team leads, and assistant leads.• Delegating the workload to the Project Manager and Leads.• Implementing process and procedures with new clients.• Maintain ISO processes.• Managed functionality, compatibility, localization, and compliance projects.

Montreal, Quebec, Ca

• Identifies resources needed and assigns individual responsibilities.• Manages day-to-day operational aspects of a project and scope.• Reviews deliverables prepared by team before passing to client.• Effectively applies our methodology and enforces project standards.• Prepares for engagement reviews and quality assurance procedures.• Minimizes our exposure and risk on project.• Ensures project documents are complete, current, and stored appropriately.

Montreal, Quebec, Ca

• Managed all aspects of testing for specific projects• Managed QA testers• Communicated all information to the clients• Validated bug reports• Sent daily reports to the clients• Assigned daily tasks to the testers

Toronto, Ontario, Ca

Saint-Mandé, Île-De-France, Fr

Tested and reported bugs in databases.• Worked on a AAA title.• Helped developers find alternative solutions.• Worked alongside with developers.

Orlando, Florida, Us

Worked on designing and tested airports for the simulator. • Completed a project for NAV Canada.• Worked on a high profiled project for USAF.• Trained employees on how to use the tools and the simulator.• Worked and completed a training program for USAF.

Advanced Project Management

Bachelors, Political Science

Social Science, Social Sciences