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Ericia Prentice-Mercer is listed as EDI Billing Specialist at Epes Logistics at Epes Logistics Services, Inc., a with 187 employees, based in Alamance, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Ericia Prentice-Mercer.
Ericia Prentice-Mercer previously worked as EDI Billing Specialist, Accounting at Epes Logistics Services, Inc. and Customer Service Consultant at Gmac Insurance. Ericia Prentice-Mercer holds Human Resources Development Employability Lab from Forsyth Technical Community College.
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Ericia Prentice-Mercer is a EDI Billing Specialist at Epes Logistics at Epes Logistics Services, Inc.. She possess expertise in customer service, call center, insurance, software documentation, claim and 35 more skills. Colleagues describe her as "Ericia is a truly remarkable woman who is dedicated to performing her best at any endeavor. She has the gift of heart when speaking to others and is also talented at art work. Most of all, she is a trusted friend."
Listed skills include Customer Service, Call Center, Insurance, Software Documentation, and 36 others.
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A career timeline built from the work history available for this profile.
Greensboro/Winston-Salem, North Carolina Area
I work in the Accounting Office of Epes Logistics. We are Brokers in the Trucking/Transportation Industry. I enter EDI bills into portals, resolve EDI rejected bills, correct and rebill them, monitor portals and websites to keep invoice's current and up to date.
Winston-Salem, Nc
I train Agents to write Auto policies on several of our computer systems, answer 100+ incoming calls from Insured's, Lien Holders,Finance Companies, Claims Adjusters.Built rapport with Agents and Customers earning their trust, handled multiple states and locations. I work well in a team environment, am proactive,pay attention to detail and follow up with the Customer and Agent to resolve their issues in a timely manner. I saved the company $68,000 in claims in 2005 by my documentation and follow up with Claims and SIU watching 3 policies where fraudulent claims were filed. I care about the Customer, have won many awards for saving customers and have received numerous compliments from the Customer's and Agents about my service to them.
Colchester, Vt
I handled files for 4 Claims Adjusters and 1 Processor, issued Checks to Insured's, typed recorded statements, issued letters, set up Arbitrations, Litigations and meetings, hired temps.I developed an office procedure book and served as Safety Committee Manager for the Greater Burlington Claims Office.
Glens Falls, Ny
Inbound call center, taking 150 calls a day from Insured's, Agents, DMV, Lien Holders, Finance Companies, processing work orders for changes to Insured's policies.Recognized for the highest Quality and Production for October 1998.Won a monetary award for receiving the most letters of appreciation from Agents and Customers for 1997.
Ballston Spa, Ny 12020
Worked in an Agents office writing Assigned Risk Policies and Progressive Policies, took payments, typed ID Cards and clerical work.
Other employees you can reach at epeslogistics.com. View company contacts for 187 employees →
Chris Umbaugh
Colleague at Epes Logistics Services, Inc.Greensboro, North Carolina, United States
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Jason Ring
Colleague at Epes Logistics Services, Inc.Pilot Mountain, North Carolina, United States
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Lamont Green
Colleague at Epes Logistics Services, Inc.Concord, North Carolina, United States
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Penny Simpson
Colleague at Epes Logistics Services, Inc.United States
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Nicholas Williams
Colleague at Epes Logistics Services, Inc.Kernersville, North Carolina, United States
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Brian Peele
Colleague at Epes Logistics Services, Inc.Greensboro--Winston-Salem--High Point Area, United States
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Eddie Deaton
Colleague at Epes Logistics Services, Inc.Charlotte, North Carolina, United States
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John Kilby
Colleague at Epes Logistics Services, Inc.Kernersville, North Carolina, United States
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Vickie Vaughn
Colleague at Epes Logistics Services, Inc.Greensboro--Winston-Salem--High Point Area, United States
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Denise Milton
Colleague at Epes Logistics Services, Inc.Asheville, North Carolina, United States
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40 hr Property and Casualty Insurance Course 2-4-13 to 2-8-13 Passed State Exam for P&C License 2-13-2013 and 2-20-2013 Received P&C.
Activities and Societies: Husky Growl NewspaperArt and English Major
Quick answers generated from the profile data available on this page.
Ericia Prentice-Mercer works for Epes Logistics Services, Inc..
Ericia Prentice-Mercer is listed as EDI Billing Specialist at Epes Logistics at Epes Logistics Services, Inc..
Ericia Prentice-Mercer is based in Alamance, North Carolina, United States while working with Epes Logistics Services, Inc..
Ericia Prentice-Mercer has worked for Epes Logistics Services, Inc., Gmac Insurance, State Farm, Travelers, and A Agency.
Ericia Prentice-Mercer's colleagues at Epes Logistics Services, Inc. include Chris Umbaugh, Jason Ring, Lamont Green, Penny Simpson, and Nicholas Williams.
You can use AeroLeads to view verified contact signals for Ericia Prentice-Mercer at Epes Logistics Services, Inc., including work email, phone, and LinkedIn data when available.
Ericia Prentice-Mercer holds Human Resources Development Employability Lab from Forsyth Technical Community College.
Ericia Prentice-Mercer is listed with skills including Customer Service, Call Center, Insurance, Software Documentation, Claim, Process Improvement, Outlook, and Property And Casualty Insurance.
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