Vice President - Americas Professional Services - Ww Cyber Security Services
Feb 2023 - May 2023
AeroLeads people directory · profile
Eric Ikeda Email & Phone Number
VP Customer Success
1 work email found
@microfocus.com
2 phones found area 855 and 800
LinkedIn matched
4 data sources
Profile completeness 86%
Role
VP Customer Success
Location
San Francisco Bay Area, United States, United States
Who is Eric Ikeda? Overview
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Quick answer
Eric Ikeda is listed as VP Customer Success based in San Francisco Bay Area, United States, United States. AeroLeads shows a work email signal at microfocus.com, phone signal with area code 855, 800, and a matched LinkedIn profile for Eric Ikeda.
Eric Ikeda previously worked as Vice President - Americas Professional Services - WW Cyber Security Services at Opentext and Vice President of Services at Micro Focus. Eric Ikeda holds Bachelor'S Degree, Information Systems, Finance from Bowling Green State University.
Company email context
Email format at microfocus.com
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{first_initial}{last}@microfocus.com
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Profile bio
About Eric Ikeda
Technology executive with experience as both a CIO minus one, and a global services leader with a background in Software, Consulting and Outsourcing. This diverse experience allows me to lead and develop a customer 1st culture where outcomes are measured by value realization, NPS as well as growth and profits.o Led one of worlds largest IT captive software development organizations with over 6,000 App Developerso Established largest technology Foreign Direct Investment in Malaysia, growing 1 person to over 5,000 employees in 5 yearso Ranked #1 Services Sales Rep for HP Services - North America
Listed skills include Program Management, Outsourcing, Integration, Enterprise Software, and 45 others.
11 roles · 30 years
Eric Ikeda work experience
A career timeline built from the work history available for this profile.
Vice President Of Services
Apr 2019 - Jan 2023
Vice President Of Worldwide Sales - Customer Success
Global Responsibility for driving growth across Consulting, Advisory Services, Premium Support, and Customer EnablementTransformed Customer Success thru building of robust Managed Services, Transformation and Cloud Service practicesThis has led to the best performance against plan in six years and most importantly enables higher adoption of BMC products.
Jun 2016 - Mar 2019
Vp Customer Success - Global Operations, Chief Customer Office, R&D Common Services
Responsible for Transforming Customer Success organization to be an agile organization focused on Value Realization for our customer base. Leveraged newly consolidate organization to provide seemless customer experience across Sales, Consulting, Education, Support and R&D. Experience as a Sr IT executive and leading a large Managed Services P/L gives me a.
Dec 2014 - Jun 2016
Vice President It - Global App Dev
CIO minus 1- led one of world's largest App Dev captive organizations, with over 6000 software engineers across the globe in India, China, Mexico and Malaysia. This team focused on enterprise solutions around eCommerce, Finance, Supply Chain, Quote to Cash, Human Resource Management, and other business processes. This was accomplished through deep.
Jun 2012 - Sep 2014
Managing Director Hp Global Center - Malaysia
Established HP Multimedia, a green field entity with focus in 3 areas - Software Development for HP IT, Outsourcing Services for HP Enterprise Services, and Financial Analysis Services for HP Finance. Exceeded all targets by growing from 1 employee to over 5000 within 5 years, recognized by Prime Minister as largest technology Foreign Direct.
Jun 2007 - Jun 2012
Sr Director It - Global Strategy & Planning
Led integration of newly established captive Application Development and Maintenance organization across India, China, Mexico and Costa Rica
Nov 2006 - May 2007
Sales Director - Global Application Services
Owned and managed relationship between HP Services and Global IT - primary metric was to grow HP Services Application Management Services in India and China. Increased billings from 85M/annum to 162M/annum within 12 months. Grew baseline h/c from ~2200 to over 4500 h/c within same period
May 2005 - Oct 2006
Services Sales Specialist
within 18 months achieved #1 Ranking - North America Services Sales
Jan 2004 - May 2005
Director - Hp Outsourcing, Us West Region
Owned P&L, as well as new order growth for HP's Outsourcing Division in the western US. Regularly achieved highest GM% in North America Region, as well as topline order and revenue growth. Grew revenue from 40M to 140M per annum over a 4 year period.
1999 - 2004
~5 yrs
Managed Services Principal
Responsible for pursuit and closure of large IT Outsourcing engagements
1996 - 1999
~3 yrs
1 education record
Eric Ikeda education
-
Bowling Green State University
FAQ
Frequently asked questions about Eric Ikeda
Quick answers generated from the profile data available on this page.
What is Eric Ikeda's role at their current company?
Eric Ikeda is listed as VP Customer Success.
What is Eric Ikeda's email address?
AeroLeads has found 1 work email signal at @microfocus.com for Eric Ikeda.
What is Eric Ikeda's phone number?
AeroLeads has found 2 phone signal(s) with area code 855, 800 for Eric Ikeda.
Where is Eric Ikeda based?
Eric Ikeda is based in San Francisco Bay Area, United States, United States.
What companies has Eric Ikeda worked for?
Eric Ikeda has worked for Opentext, Micro Focus, Bmc Software, and Hewlett Packard Enterprise.
How can I contact Eric Ikeda?
You can use AeroLeads to view verified contact signals for Eric Ikeda, including work email, phone, and LinkedIn data when available.
What schools did Eric Ikeda attend?
Eric Ikeda holds Bachelor'S Degree, Information Systems, Finance from Bowling Green State University.
What skills is Eric Ikeda known for?
Eric Ikeda is listed with skills including Program Management, Outsourcing, Integration, Enterprise Software, Management, It Strategy, It Management, and Business Process.
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