Generating /presenting reporting based on Statement of Work (policy/contract adherence and costcontainment).Management of the business review to clients (including service goals, costs, cost reduction achieved, dailymaintenance, including Statement Of Work opportunities, and overall relationship management).Identifying client opportunities to increase product penetration with clients. Leading new client activationfor all clients assigned to personal portfolio.Recommending fleet policy changes and enhancements to improve administrative time and top-down costsavings.Overseeing maintenance and accident incidents process including decisions on repairs and rental approval.Facilitating client inventory management including driver assignments, storage and making decisions onbehalf of client to provide best utilization of fleet vehicles at the lowest cost. Managing vehicledepreciation structure to tie with vehicle usage and provide optimal vehicle replacementrecommendations based on fleet policy.Life cycle and remarketing planning and execution. Providing analytical and exception reporting, with afocus on life cycle cost analysis - acquisition, maintenance, fuel and vehicle remarketing, drawingconclusions and making recommendations from findings. Ensuring data integrity for all ad hoc andscheduled billing reporting provided to client.

Managed the creation and deployment of the FirstKey Homes fleet department. Oversaw fleet data analytics and application. Charged with fleet safety and adherence to all applicable local,state, and federal guidelines. Technical Writer of the Fleet Policy manual.Managed implementation and deployment of the fleet mobile inventory system. Managed preventative maintenance. Managed fuel utilization and efficiency.Managed on-boarding/off-boarding of all fleet related policies.Active liaison between executive and regional management.Charged with full oversight of the multi-state fleet operation.

Managed day-to-day operations of diverse fleet (transport/extraction) and associated operators.Provided oversight of shift administrative and maintenance staff.Facilitated preventative maintenance efforts and repair scheduling. Negotiated value-plus pricing and service rates (contracted customers and private).Data collection and reporting. Maintained strict compliance with all DOT/OSHA regulations.Ensured excellent customer service and response times.Oversaw shift yard inventory management.

Oversaw customer interaction and operations for approximately 60 direct reports.Managed manpower and wage allowances.Brokered backhaul loads as necessary.Maintained extremely high level of truck/driver utilization.Managed equipment inventory.Upheld all OSHA and federal safety standards and practices.

Escrow account data analysisMortgage system accuracy/maintenance (TrackAll, SmartFlow, AS400) Client account management and fund disbursementsCustomer service triage and escalation