Eric J. Smith, Pmp®, Csm Email and Phone Number
Eric J. Smith, Pmp®, Csm work email
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Eric J. Smith, Pmp®, Csm personal email
A Senior Program and Solutions Manager delivering transformational cutting edge technology solutions with a rich history of program and portfolio management at the national level.LEADERSHIPA recognized leader collaborating with business partners to develop strategies, implement mission-critical initiatives, drive transformation, and lower costs. Valued as an invested partner with keen business insight and the technical skills to match with a passion for generational leadership, generosity, coaching, and mentoring.KEY HIGHLIGHTS:◾SOLUTIONS MANAGEMENT: Driving transformational technology projects using RPA and related technologies to help clients realize immediate and sustainable savings and competitive advantage.◾TALENT PROGRAMS OWNER: Successfully transitioned 1200 staff to new performance software markedly improving leadership engagement. Used existing technology to cut support requests by 50%. Revised processes saving thousands of hours and over $100K in vendor fees annually. Established national and global collaborative teams resulting in strategic alignment, shared standards, and a consistent employee experience. ◾TECHNICAL PROGRAM MANAGEMENT: Managed portfolio of over 50 applications with 10+ direct reports plus contractors. Established key partnerships with stakeholders closing productivity gaps between functions. Led successful initiatives to establish workflow, security, and compliance standards garnering a rock-solid reputation of deliverability for the team. FUNCTIONAL & TECHNICAL EXPERTISE:Program and Project Management, Agile, Strategic Planning, Stakeholder Engagement, Business Analysis, Process Improvement, Simplifying the Complex, Vendor Management, Business Presentations, Training Curriculum, Live and Virtual Instruction, eLearning, Technical documentation, Multimedia production, Graphical design and branding, Visio, MS Project, MS Office, SharePoint, SAP WEBI, SAP SuccessFactors, Cornerstone LMS, Adobe Creative Suite.
Spheregen
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Program Manager, Project ManagerSpheregen Sep 2019 - PresentNew Haven, Connecticut, UsSpecializing in the delivery of high value technical solutions designed to best meet your business needs of today and tomorrow.
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Manager Of Talent & PerformanceNestlé Waters North America Aug 2016 - Feb 2019Paris, Issy-Les-Moulineaux, FrOwned, adapted, and executed organization development programs and initiatives for the North American market of over 2500 employee including gathering requirements, strategic planning, executive alignment, project management, change management, reporting, and communication and training across all levels of the organization. Highlights include:● 70% engagement of new HR engagement processes within the first year through integrated change management, live and self-paced training, and coaching stakeholders.● 50% reduction in support requests through the creation of 24/7 accessible online self-support tools, simplifying processes, technical coaching, and training. ● Saved thousands of stakeholder person-hours through simplified and automated processes.● Promoted engagement strategies including self-ownership of performance and career goals through integrated communications, events, training, and coaching leaders at all levels of the organization. ● Enabled timely system and user experience improvements by establishing national and global collaborative partnerships to address market needs and ideas.● Cut or eliminated external expenses by directly providing technical, design, and communication services. -
Application Services Development Solution ManagerNestlé Waters North America Jul 2011 - Aug 2016Paris, Issy-Les-Moulineaux, FrManaged a program and portfolio of cross-functional technology solutions leading a team of 8-10 direct reports, and 10+ local, near-shore and offshore contractors. The portfolio ranged from internal to vendor-partnered solutions on internal and cloud-based platforms. Highlights include:● Ensured high project stakeholder engagement by establishing a consultant-like partnered approach throughout the software development life cycle. Additional results included faster delivery rates, and on-target deliverables. ● Reduced operating costs through retiring low-value applications, and server-to-cloud migrations.● Successfully introduced team growth practices including Scrum, SDLC, UAT, cloud migration, security compliance standards, and innovation initiatives.● Led cross-functional initiatives including Intern and Co-op program pilots in partnership with HR resulting in company-wide adoption of the programs.● Cultivated a highly engaged team through regular one-on-one sessions involving performance and career coaching
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Is Solutions ManagerNestlé Waters North America Jan 2008 - Jul 2011Paris, Issy-Les-Moulineaux, FrCreated and managed portfolio of systems and application solutions for business partners. Led cross-functional teams including internal technical partners and external vendors to deliver sustainable mission-critical solutions and initiatives. Highlights include:● Merged multiple technology teams enabling greater collaboration and opportunity for growth.● Piloted a scalable near- and offshore resource program, which was then adopted by the department. ● Introduced meeting norms and communication improvements with functional stakeholders enabling improved project ROI based on reduced rework and faster deliverable cycles.
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Project Manager, Plant Floor SolutionsNestlé Waters North America Jun 2004 - 2008Paris, Issy-Les-Moulineaux, FrProvided project management and vendor management for mission-critical manufacturing technology projects, maintaining key partnerships with stakeholders and IT teams to deliver sustainable solutions. Highlights include:● Managed vendor and factory relationships for upgrades, software pilots, and support introducing standards and lowering costs by consolidating vendors and standardizing across locations.● Effectively managed technology portion of new factory rollout and expansion projects as single point of contact to vendors, factory managers, and infrastructure teams ensuring on-time delivery.
Eric J. Smith, Pmp®, Csm Skills
Eric J. Smith, Pmp®, Csm Education Details
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Niagara County Community CollegeMusic Management -
Niagara UniversityTheatre/Theater
Frequently Asked Questions about Eric J. Smith, Pmp®, Csm
What company does Eric J. Smith, Pmp®, Csm work for?
Eric J. Smith, Pmp®, Csm works for Spheregen
What is Eric J. Smith, Pmp®, Csm's role at the current company?
Eric J. Smith, Pmp®, Csm's current role is PMP Certified Project Manager / BA / Solutions Expert in RPA in and Custom Development.
What is Eric J. Smith, Pmp®, Csm's email address?
Eric J. Smith, Pmp®, Csm's email address is e@smithism.com
What schools did Eric J. Smith, Pmp®, Csm attend?
Eric J. Smith, Pmp®, Csm attended Niagara County Community College, Niagara University.
What are some of Eric J. Smith, Pmp®, Csm's interests?
Eric J. Smith, Pmp®, Csm has interest in Poverty Alleviation.
What skills is Eric J. Smith, Pmp®, Csm known for?
Eric J. Smith, Pmp®, Csm has skills like Leadership, Management, Team Leadership, Project Management, Team Management, Technical Leadership, Process Improvement, Change Management, Cross Functional Team Leadership, Team Building, Mentoring Of Staff, Program Management.
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