Industry leading On-Demand Inbound, Outbound Predictive Dialing, and Blended Call Center Solutions. Five9 (www.five9.com) has been delivering Cloud Contact Center solutions since since 2001. Our solution delivers all the benefits of million-dollar systems, without their hidden costs. Contact me for a discussion and personal demonstration.

At SmartAction we are passionate about fundamentally improving the way customers communicate with their favorite brands. Dedicated to innovation, we consistently break the mold in application design, client relationships, and approach to doing business. We are committed to the future of communication, striving to enable every brand to deliver the best possible experiences. Why do customers hate to deal with bots? The bots (IVR and phone trees) people are accustomed to engaging with, simply don’t work. Without natural conversation flow, customers quickly opt for live agents”. SmartAction is changing this paradigm by fundamentally improving communication between customers and the brands they love. SmartAction’s AI-powered omnichannel platform is the first of its kind, automating customer service communications in every channel:➢ Phone➣ SMS Text➢ Web Chat➣ Facebook Messenger➢ SkypeWe are creating a better customer experience while optimizing your contact center agents, reducing costs and driving revenue along the way! SmartAction is creating an iconic brand for the new world of the Contact Center through a talented group of business solution innovators. Let’s bring customer self-service to life!SmartAction Values: Be Bold | Have Passion | Act With Integrity | Commit to Collaboration

Genesys Cloud delivers a cloud-based, SaaS, customer experience platform. We empower customers with deep analytics, reporting, and an intuitive user interface that allows for rapid iteration and continuous improvement. Leveraging the power of the cloud, we move faster than our competitors with a lower cost of entry and give business users a level of control not possible on hardware-based platforms.

Cogent is a multinational Tier 1 Internet service provider consistently ranked as one of the top five networks in the world. Our primary service offering consists of Internet access and data transport, and Collocation. Cogent services two customer segments: “Corporate” (from small businesses to large Fortune 100 companies) and “NetCentric” (access providers, content providers and wholesale customers) whose businesses rely primarily on Internet access.