Eric Ball is a Senior Salesforce Administrator with Zillow at Zillow. He possess expertise in program management, salesforce.com, salesforce service cloud, customer service, event planning. Colleagues describe him as "I have had the privilege of working with Eric for 1 year at CFA Institute. He is an inspiring and efficient product owner. He is extremely diligent in understanding the business’s requirements to the utmost detail. During our project implementation, Eric did a terrific job of working closely with all business stakeholders to address the gaps and challenges. He is even technically competent in understanding the solutions. There were some occasions where he provided us with approaches on how we can implement. His strong communication skills and have in a friendly way made it a pleasure working with him."