• Oversaw all Washington DC-area operations, including 12 contracts and 40 project managers and business analysts.• Direct teams delivering systems integration for the U.S. Department of Veterans Affairs (VA) and the Center for Medicare & Medicaid Services (CMS) procurement and contract management system. • Manage teams of business analysts in business process re-engineering, software development, configuration management, and thought leadership. • Collaborate with various U.S. Veterans Administration (VA) departments, including Veterans Health Administration, Veterans Benefits Administration, National Cemetery Agency, etc.• Defined and deployed software interfaces between the Federal agencies’ Electronic Contract Management System (eCMS) and other external services.• Improved company’s government CPARS (Contract Performance Assessment Reporting System) scores from Satisfactory to Exceptional by developing series of Best Practices for customer engagements from contract initiation to assessing business process improvement; Also created archive of templates and artifact samples.• Enabled lower-level team members to function at higher consistent levels, thus saving money, improving employee morale and fostering consistent operations • Managed functional requirements and balanced departmental enhancement requests with the greater good of the broader user community.

• Architected and brought to market Key2SafeDriving™, a technology that prevents driving distractions caused by mobile phones. This product included mobile phone software, specialized vehicle hardware and a web application for configuration and management.• Implemented sprint-based development strategy using open sourced systems to enable rapid deployment of features. • Promoted products by speaking at industry events and supporting Department of Transportation initiatives to reduce vehicle accidents and deaths cause by mobile phone use.• Defined, developed and deployed complex system that marries specialized hardware, mobile phone software and cloud-based web service.• Supported mobile phone platforms including iPhone, Android, BlackBerry, Symbian, and Windows Mobile, bringing each platform to initial, new product launch before selling the company. • Successfully and proactively shifted development effort from Nokia and Blackberry mobile platforms to Android and iPhone smartphone technologies, redirecting $45,000 a month to hardware and web portal development.• Dramatically improved rollout of product features by revamping planning meetings to include Kanban lean manufacturing scheduling system, improving manufacturing efficiency.• Architected software change and system configuration management processes.

• Unified all 3D software and 3D model development teams to reduce costs by $500,000 a year and increase efficiencies in delivering 10 percent more products to published artists. Reduced development staff by five headcount and combined new functionality with corresponding 3D content that made use of that functionality in one of the most successful releases of DAZ|Studio. • Directed software development for DAZ|Studio, Carrara, Hexagon, and Mimic product lines on both Windows and Mac. Also improved fault tolerance and PCI compliance of web application development for DAZ3D.com eCommerce site and ArtZone.com.• Built scalable software development operation using Agile methodologies.• Reduced costs by integrating near-shore & offshore teams into the development process.• Increased sales from an average of $350,000 per month to over $450,000 by aligning software releases with 3D model sales.• Broke logjam preventing revolutionary “Dynamic Cloth” technology from coming to market by focusing software engineers on smaller iterative tasks.

• Founded and managed operations for technology startup, having secured newly acquired Realm Systems identity management technology, including advanced FPGA-powered hardware and Linux-based operating system.• Implemented low-cost hardware and software development efforts to refine prototypes.• Wrote investor overview and positioning statements used in securing seed and $5M series A round of funding.• Established core business services, including health insurance, payroll, office space, etc.• Reinforced customer relationships through difficult company and product transition.

• Created focused quality management department for state-of-the-art identity management product. • Increased software development efficiency by creating hardware and software QA department that was proactive, risk-based, and requirements driven. • Built three distinct testing practices to address highest risk customer issues: Interoperability Lab; Enterprise Lab; and Compatibility Lab.• Deployed Manufacturing Acceptance Test with contract manufacturers. • Wrote product requirements for USB switch used in automating hardware testing. • Created a number of best practice and process documents including: Support Service Definition; Defective Hardware Resolution; Realm Systems Style Guide; and Contract Manufacturer Testing Procedure.

• Managed testing operations and software quality assurance (SQA) consulting service delivery for the largest independent Internet testing facility. Expanded capabilities by doubled lab capacity and by opening a second lab facility in Boise Idaho to accommodate a large customer’s needs.• Improved deliverable consistency by restructured service delivery organization to support scalability and growth instead of relying on heroics and brute force. • Created Best Practice document flow to support consistent and manageable service delivery.• Executed the largest Internet load and stress tests to date for such sites as MSNBC.com and NYMex.com.Senior Director Marketing (August 1999 – January 2003)• Managed all marketing efforts including marketing communications, press relations, tradeshows and events, collateral creation, and web design.• Increased market exposure by acquiring BugNet online publication and using it to promote company capabilities, offering content to MSNBC, ZDNet, TechReviews.com, CNet, Seattle Sun Times, et al.• Editor in Chief, BugNet, investigating security bugs and software defects.• Simplified sales efforts by implementing a “required documents” plan for all products and services. • Presented tutorials and evangelized company services at industry events.• Write OpEd columns and articles covering quality assurance, software defects, and software security issues.Lab Director (July1996 – August 1999)• Grew organization from a single test engineer to over 40 test consultants and specialized testing personnel. Schedule hardware resources in a 2200 node computer lab. • Hired and trained 40 lab personnel on lab automation systems. • Worked with customers to make sure that engagements met their expectations. • Developed testing methodologies.• Presented quality assurance and certification management tutorials at industry trade shows.

• Directed all editorial and testing functions relating to the hands-on evaluation of computer products and subsequent articles. Coordinated production schedules and deadlines between writers, copy desk, layout and production.• Hired and trained all lab personnel as well as cultivated freelance reviewers and industry contacts.• Coordinated resource scheduling for lab equipment.• Represented LAN Times at industry trade shows and events through tutorials, and keynote addresses; and moderated panels of industry professionals.• Re-launched NetWare Technical Journal magazine.