Eric Chang Email & Phone Number

Santa Clara, Ca, Us

San Francisco, Ca, Us

San Francisco, Ca, Us

Mountain View, Ca, Us

- Ownership of overall commercial relationship, sourcing strategy, and engagement model definition (ODM/JDM/CM) for Google Hardware manufacturing partners, with oversight of Wearables and Smarthome (Nest) programs. Led contract negotiations, managed supplier selection process, and assessed commercial risk factors. - Collaborated with product, engineering and operations teams to meet new product launch schedule, develop process efficiencies, and drive down total development cost and unit economics. Facilitated QBR sessions with strategic partners, driving supplier performance on key supply chain metrics.- Designed internal playbooks to improve and scale working model with supply partners. Swiftly tackled supply risk mitigation initiatives such as tariff avoidance and Covid-19 operating constraints.

Mountain View, Ca, Us

- Development of Engineering Services category strategy, delivering proactive advisory regarding vendor / contractor strategy and optimized supplier management across business units.- Management of RFx process and commercial negotiations. Leveraged eAuction tools, market intelligence, and benchmarking tools to deliver value to business stakeholders across Google.

New Britain, Ct, Us

DeWalt – Professional Power Tools (PPT)- Ownership of $80M in supplier spend within PPT finished goods (ODM/JDM) portfolio consisting of flagship DeWalt products. Responsible for strategic sourcing decisions including identification of potential new suppliers, managing and strengthening existing relationships, and exiting underperforming vendors.- Internal and external negotiations with product management, engineering, supply chain, and Asia partner organizations to efficiently resource product and deliver on new product road map. Supported new product development from sourcing and cost ownership standpoint, delivering on required margins. Ensured suppliers maintained product quality expectations and visual design language on branded tools and packaging.- Driving team working capital improvements for 2014, having delivered $3.8M in WC benefit via pay terms extensions, LT/MOQ reductions, and capacity expansion. Responsibility for building out WC plan for 2015.Mac Tools – Industrial and Automotive Repair (IAR)- Ownership of $16M supplier spend portfolio, developing collaborative partnership with vendors for diverse product portfolio (automotive specialty and shop equipment). Delivered project savings of approx. $600K in 2013 and $400K YTD June 2014 via strategic negotiations on promos and rebates, resourcing projects and platforming products across Stanley industrial businesses.

Washington, D.C., Us

- Management consultant with overall leadership responsibility for client engagements across multiple industries including banking, hospitality, and retail.- Delivered critical recommendations and customer insights derived from strategic research and analytics, including conducting focus groups, one-on-one interviews, and the analysis and synthesis of large data sets. Developed predictive and reactive reports for optimizing loyalty and service excellence for top super regional bank. - Collaborated with top hotel group to research and implement effective strategies to deliver superior customer experience and operational change within B2B and direct-to-consumer environments, resulting in year-over-year RevPAR Index growth of 3.28%. Developed a contribution model for top hotel company to decipher actionable drivers of owner expansion.- Received Gallup Rising Star and Gallup Client Impact awards in 2011.

- Managed project timelines, resulting in 100% on-time delivery, in addition to project bidding and materials sourcing responsibilities.- Collaborated with Navy engineers on design of submarine components. Analyzed engineering drawings and provided technical support for team of 15 machinists. Conducted failure testing on critical mechanical assemblies.- Engaged in initial MIL-I-45208 quality system audit in preparation for upgrade, meeting compliance with ISO 9000 standards, resulting in increased quality and a safer product. Implemented new materials certification process, saving approx. $50,000 of high-end materials that would have otherwise been scrapped.

- Researched and developed products from creative/industrial design to prototype manufacture stages and improved and redesigned existing products.- Challenged to design a PIN entry keypad for financial institutions, resulting in design model chosen from among 15 submissions to undergo prototyping process.- Assisted in Chinese-English translation duties, improving international business communications.

Bachelor, Mechanical Engineering

Mba, Strategy & Operations Mgt

Mba, Strategy