AeroLeads people directory · profile
Eric Chappell Email & Phone Number
Senior Customer Success Manager | CCSM
at
Constructor
1 work email found
@constructor.io
4 phones found area 615, 888, and 877
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Customer Success Manager | CCSM
Location
Charleston, South Carolina, United States
Company size
Who is Eric Chappell? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Eric Chappell is listed as Senior Customer Success Manager | CCSM at Constructor, a with 1026 employees, based in Charleston, South Carolina, United States. AeroLeads shows a work email signal at constructor.io, phone signal with area code 615, 888, 877, and a matched LinkedIn profile for Eric Chappell.
Eric Chappell previously worked as Senior Customer Success Manager at Truecommerce and Senior Customer Success Manager at Cube. Eric Chappell holds Bachelor'S Degree, Business Administration, Management And Operations from Aquinas College.
Company email context
Email format at Constructor
This section adds company-level context without repeating Eric Chappell's masked contact details.
{first}.{last}@constructor.io
89% confidence
AeroLeads found 1 current-domain work email signal for Eric Chappell. Compare company email patterns before reaching out.
Profile bio
About Eric Chappell
As a seasoned Customer Success leader, I specialize in driving impactful outcomes across the customer lifecycle, from onboarding to expansion, while focusing on growth and operational efficiency. With expertise in designing customer success programs, optimizing processes, and spearheading new business initiatives, I have enabled predictable revenue growth and improved retention for diverse organizations. Passionate about delivering exceptional customer experiences, I take a proactive approach to fostering product adoption, uncovering revenue opportunities, and aligning customer goals with strategic outcomes. My commitment is to empower organizations, create lasting value, and drive success across industries.
Listed skills include Account Management, Contract Negotiation, Business Development, Investments, and 44 others.
Current workplace
Eric Chappell's current company
Company context helps verify the profile and gives searchers a useful next step.
Constructor
8 roles
Eric Chappell work experience
A career timeline built from the work history available for this profile.
Senior Customer Success Manager
CurrentDeveloping and implementing onboarding processes, customer engagement strategies, and lifecycle management workflows to enhance adoption and satisfaction. Leading a portfolio of enterprise customers, fostering relationships, addressing business needs, and delivering tailored solutions to drive value and reduce churn. Implementing customer feedback mechanisms driving continuous improvement in product/service offerings.
Mar 2024 - Present
Senior Customer Success Manager
Implemented strategic account plans to drive retention and upsell opportunities, collaborating with cross-functional teams for seamless onboarding and reducing time-to-value. Developed targeted tactics to increase renewal rates and reduce churn, resulting in improved customer satisfaction and growth.
Oct 2023 - Mar 2024
Senior Customer Success Manager
Designed and executed customer success plans, guiding cross-functional teams to spearhead customer success initiatives. Entrusted with the management of an enterprise portfolio utilizing comprehensive data analysis, pinpointed opportunities for enhancement, and the adoption of innovative processes and policies aimed at consistently improving customer value recognition.
May 2021 - Oct 2023
Enterprise Customer Success Manager
Responsible for enhancing customer experience, monitoring customer health, and driving product utilization, impacting over $4.5MM in ARR. Led post-sales initiatives by building strong relationships, gaining deep product knowledge, and executing strategic plans. Focused on proactively identifying and mitigating risks, forecasting renewals, uncovering expansion opportunities, and implementing customer success strategies to maximize customer satisfaction and retention.
Apr 2019 - May 2020
Lead Customer Success Manager
Accountable for success indicators, such as customer churn, NPS, account expansion, and renewals, achieved through tailored strategic planning for each client. My efforts were dedicated to promoting client adoption and the cultivation of best practices, resulting in a consistent and lasting impact on value and ROI.
Nov 2017 - Apr 2019
Senior Customer Success Manager
Led the Customer Success team impacting product adoption, renewals and ensuring client success. Managed the client life cycle process collaborating on initial sale through all phases of implementation and on-boarding. Provided project management for company and client initiatives, coordinating with internal cross-functional teams (Development, Product, Sales, Marketing).
Jan 2016 - Dec 2017
Strategic Account Manager
Informa Investment Solutions
Provided tailored solutions for investment performance measurement, compliance monitoring, and proposal generation within the financial services sector. Conducted user training in areas such as data transfer, account reconciliation, and platform utilization. Managed contract negotiations, renewals, and identified opportunities for upselling.
Dec 2009 - Sep 2015
Team & coworkers
Colleagues at Constructor
Other employees you can reach at constructor.io. View company contacts for 1026 employees →
AJ
Aqib Jamal
Colleague at ConstructorSingapore
View →
AA
Anton Andreitsev
Colleague at ConstructorMoscow, Moscow City, Russia, Russian Federation
View →
RY
Rafael Yumagulov
Colleague at ConstructorMoscow, Russia, Russian Federation
View →
IB
Ivan Bragin
Colleague at ConstructorVoronezh, Russia, Russian Federation
View →
PP
Pablo Pillajo
Colleague at ConstructorQuito, Pichincha, Ecuador
View →
IP
Ilia Pinchuk
Colleague at ConstructorDubai, United Arab Emirates
View →
KC
Katie Carew
Colleague at ConstructorGreater Boston, United States
View →
AB
Adalid Benítez
Colleague at ConstructorPilar, Buenos Aires Province, Argentina
View →
AB
Amanda Brooks
Colleague at ConstructorGreater Vancouver Metropolitan Area, Canada
View →
LA
Lei Aljo
Colleague at ConstructorMakilala, Soccsksargen, Philippines
View →
Aqib Jamal
Colleague at ConstructorSingapore
View →
AA
Anton Andreitsev
Colleague at ConstructorMoscow, Moscow City, Russia, Russian Federation
View →
RY
Rafael Yumagulov
Colleague at ConstructorMoscow, Russia, Russian Federation
View →
IB
Ivan Bragin
Colleague at ConstructorVoronezh, Russia, Russian Federation
View →
PP
Pablo Pillajo
Colleague at ConstructorQuito, Pichincha, Ecuador
View →
IP
Ilia Pinchuk
Colleague at ConstructorDubai, United Arab Emirates
View →
KC
Katie Carew
Colleague at ConstructorGreater Boston, United States
View →
AB
Adalid Benítez
Colleague at ConstructorPilar, Buenos Aires Province, Argentina
View →
AB
Amanda Brooks
Colleague at ConstructorGreater Vancouver Metropolitan Area, Canada
View →
LA
Lei Aljo
Colleague at ConstructorMakilala, Soccsksargen, Philippines
View →
2 education records
Eric Chappell education
Bachelor'S Degree, Business Administration, Management And Operations
Aquinas College
Associate’S Degree, Business Administration And Management, General
Nashville State Community College
FAQ
Frequently asked questions about Eric Chappell
Quick answers generated from the profile data available on this page.
What company does Eric Chappell work for?
Eric Chappell works for Constructor.
What is Eric Chappell's role at Constructor?
Eric Chappell is listed as Senior Customer Success Manager | CCSM at Constructor.
What is Eric Chappell's email address?
AeroLeads has found 1 work email signal at @constructor.io for Eric Chappell at Constructor.
What is Eric Chappell's phone number?
AeroLeads has found 4 phone signal(s) with area code 615, 888, 877 for Eric Chappell at Constructor.
Where is Eric Chappell based?
Eric Chappell is based in Charleston, South Carolina, United States while working with Constructor.
What companies has Eric Chappell worked for?
Eric Chappell has worked for Constructor, Truecommerce, Cube, Clari, and Onelogin.
Who are Eric Chappell's colleagues at Constructor?
Eric Chappell's colleagues at Constructor include Aqib Jamal, Anton Andreitsev, Rafael Yumagulov, Ivan Bragin, and Pablo Pillajo.
How can I contact Eric Chappell?
You can use AeroLeads to view verified contact signals for Eric Chappell at Constructor, including work email, phone, and LinkedIn data when available.
What schools did Eric Chappell attend?
Eric Chappell holds Bachelor'S Degree, Business Administration, Management And Operations from Aquinas College.
What skills is Eric Chappell known for?
Eric Chappell is listed with skills including Account Management, Contract Negotiation, Business Development, Investments, Customer Service, Management, New Business Development, and Strategic Planning.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial