-Audio Visual Live Event Set Up, Strike, Op-Lighting, Audio, Video, Networking-Direct Customer and Client Facing

-Developed Packable Kit standards for Video Department highly complex video systems: Projectors,PTZ Cams, Perfect Cues, Speaker Timers, Studio Broadcast Cameras, Fast Fold Screen Kits-Generated QR barcode system and attached new barcodes on all new assets and replaced damaged/unreadable barcodes on old assets. Adjusted and refined over time to be only a string of numbers toincrease efficiency in deployment and scanning back to kits.-Created a custom cable color code system… Show more -Developed Packable Kit standards for Video Department highly complex video systems: Projectors,PTZ Cams, Perfect Cues, Speaker Timers, Studio Broadcast Cameras, Fast Fold Screen Kits-Generated QR barcode system and attached new barcodes on all new assets and replaced damaged/unreadable barcodes on old assets. Adjusted and refined over time to be only a string of numbers toincrease efficiency in deployment and scanning back to kits.-Created a custom cable color code system for use between all departments to reducemiscommunication to lengths of cable-Implemented a brand new imaging process for quick deployment of laptops in between shows, wherewe are able to scrub all NDA applicable client content on return of devices containing such content.-Heavy usage implementing digital changes within the Flex5 Desktop Inventory management system.Creating new items, making assets, storage requirements, contents, suggestion, custom icons.-Created channels within Microsoft Teams to disseminate valuable QC information and generate NFGreports for broken or damaged gear.-Maintained daily workspaces, and aisles in the Video Department portion of warehouse for ease ofwalking and shopping aisles.-Implemented new pallet and shelving orientations in order to keep gear protected during flash flooding,and encourage flow between all areas Video gear is stored in shop.-Standardized label placement conventions on all assets of the same type.-Created tool kits, adapter kits, and workboxes for Video department catch all needs for larger showsdesigned to be central locations onsite for "in a pinch" needed gear to avoid as many adds when ashow is out the Warehouse door.-Shipped out and cultivated out of service gear needing to be sold to third parties or recycled tomaintain all shelving has currently deployable and profitable.- Kept gear up to date w/ software updates, firmware updates.-April 2023 AV Chicago Core Values Recipient Show less

-Packed Video portion of outbound AV pullsheets via Scan out and casing up in appropriate packables-Returned inbound gear to internal manifest to track missing gear and broken gear-Quality control of gear in between shows in a video capacity: projectors, laptops, video wall, videowall rigging, switchers, switching racks, dongles, hdmi/sdi converters, networking switches, cat 5/6 rj45cable, sdi cable, hdmi/dvi/display port cable, perfect cues, speaker timers

-Organized shelves, shelving in warehouse to maximize deployment efficiency-Packed outbound shows for 100 percent accuracy of pullsheets-Received inbound gear returning from shows and new gear acquisitions and maintained quality control of all inventory in the Video department-Barcoded and labeled all gear with branded logos and cohesive system for easy onsite recognition of Video gear separate from other departments.-Developed and maintained adapter kits for assorted emergency… Show more -Organized shelves, shelving in warehouse to maximize deployment efficiency-Packed outbound shows for 100 percent accuracy of pullsheets-Received inbound gear returning from shows and new gear acquisitions and maintained quality control of all inventory in the Video department-Barcoded and labeled all gear with branded logos and cohesive system for easy onsite recognition of Video gear separate from other departments.-Developed and maintained adapter kits for assorted emergency adds/changes to show signal flow onsite.-Recycled old gear, cleared out inventory of old unusable stock, and maintained back storage areas-Worked with other shop location (NYC) to organize gear transfers for larger shows.-Packed/unloaded semi's, 16-footers, box trucks-Heavy experience working with dock and truck lift gates, ceiling winches for quick case stacking and de-stacking to prioritize organized loads Show less

-Organized and developed new ways to approach gear storage areas to maximize ease of use, efficiency, and reduce clutter (Maintained these areas on the daily)-Performed QC (Quality Control) on gear and problem solved solutions to maximize life of frequently used devices.-Painted and labeled rigging equipment cases for easy deployment and quality control-Lead crews to deliver and set up all Audio Visual equipment (lighting, video, audio, IT/internet) to fulfill event orders and sets… Show more -Organized and developed new ways to approach gear storage areas to maximize ease of use, efficiency, and reduce clutter (Maintained these areas on the daily)-Performed QC (Quality Control) on gear and problem solved solutions to maximize life of frequently used devices.-Painted and labeled rigging equipment cases for easy deployment and quality control-Lead crews to deliver and set up all Audio Visual equipment (lighting, video, audio, IT/internet) to fulfill event orders and sets in a timely fashion-Implemented and instituted complete workboxes for each discipline which fostered continuing communication on how best to approach the work for each days events-Repaired broken gear to best of ability and advised upper management on what would be best suitable replacements for damaged gear and for what the property needed to run more efficiently on a monthly basis-Created and developed communicational relationships with different teams working on property including Union workers, hotel staff, clients and outside vendors in order to ensure that all events ran to the highest standard of satisfaction-Worked holidays, early mornings, late nights, long stretches stayed on for overtime past designated out times to ensure events or prep for other events was completed ahead of schedule-Unloaded and loaded trucks of shared gear, ratcheted truss and road cases for safe travel between other properties-Worked in main branch warehouse in Quality Control testing all functions of gear coming from old properties; prepared, stacked, and wrapped pallets of new gear/products to ship out Show less

Basic set up and operation of small to large-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of audiovisual equipment.Strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. Meets with guests on site to ensure that their… Show more Basic set up and operation of small to large-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of audiovisual equipment.Strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. Meets with guests on site to ensure that their needs are met and the equipment setup is working properly. Monitors events and checks in on customers throughout the events' duration. Understands and fosters the client relationship.Understands the technical aspects of the job and demonstrates operational ability to troubleshoot and problem solve with equipment and software issues. Handles equipment challenges and changes in a timely and professional manner.Determines the equipment scheduled for set up and for strike per event. Interacts with other staff and outside vendors for equipment. Increases revenue by utilizing floor up-selling techniques. Works with clients to finalize invoices.Technical familiarity with:House Sound, Wireless Microphones, Power Speakers, Audio Recording, Press Box,4-12 channel Mixers, Push to Talk Systems, Value Lines & Meeting Room LCD,Digital video playback/record systems, Small Switching, Up lighting, GELS/GOBOS, Podium Lighting, Basic lighting Focus, Basic lighting Dimming and control, Electrical Signal Flow, USB Switching Loading Apps/Drives Basic MS Office (Excel/Word/PP), IP Addressing Show less

Basic set up and operation of small to large-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of audiovisual equipment.Strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. Meets with guests on site to ensure that their… Show more Basic set up and operation of small to large-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of audiovisual equipment.Strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. Meets with guests on site to ensure that their needs are met and the equipment setup is working properly. Monitors events and checks in on customers throughout the events' duration. Understands and fosters the client relationship.Understands the technical aspects of the job and demonstrates operational ability to troubleshoot and problem solve with equipment and software issues. Handles equipment challenges and changes in a timely and professional manner.Determines the equipment scheduled for set up and for strike per event. Interacts with other staff and outside vendors for equipment. Increases revenue by utilizing floor up-selling techniques. Works with clients to finalize invoices.Technical familiarity with:House Sound, Wireless Microphones, Power Speakers, Audio Recording, Press Box,4-12 channel Mixers, Push to Talk Systems, Value Lines & Meeting Room LCD,Digital video playback/record systems, Small Switching, Up lighting, GELS/GOBOS, Podium Lighting, Basic lighting Focus, Basic lighting Dimming and control, Electrical Signal Flow, USB Switching Loading Apps/Drives Basic MS Office (Excel/Word/PP), IP Addressing knowledge, IP Address Set Up in Windows OS/Network Printers, Ground Supported Equipment (Standing Truss Sections), Banners and Signs. Show less

Basic set up and operation of small to large-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of audiovisual equipment.Strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. Meets with guests on site to ensure that their… Show more Basic set up and operation of small to large-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of audiovisual equipment.Strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. Meets with guests on site to ensure that their needs are met and the equipment setup is working properly. Monitors events and checks in on customers throughout the events' duration. Understands and fosters the client relationship.Understands the technical aspects of the job and demonstrates operational ability to troubleshoot and problem solve with equipment and software issues. Handles equipment challenges and changes in a timely and professional manner.Determines the equipment scheduled for set up and for strike per event. Interacts with other staff and outside vendors for equipment. Increases revenue by utilizing floor up-selling techniques. Works with clients to finalize invoices.Technical familiarity with:House Sound, Wireless Microphones, Power Speakers, Audio Recording, Press Box,4-12 channel Mixers, Push to Talk Systems, Value Lines & Meeting Room LCD,Digital video playback/record systems, Small Switching, Up lighting, GELS/GOBOS, Podium Lighting, Basic lighting Focus, Basic lighting Dimming and control, Electrical Signal Flow, USB Switching Loading Apps/Drives Basic MS Office (Excel/Word/PP), IP Addressing Show less

-Large Format Printing Division, sales support, and lead generation. -Territorial team based role in inbound/ outbound call center.-Directly interfaced with all levels of a customer’s organization to best discover a company’s true needs.-Consultative and educative work in determining if customers’ needs align with product fit and escalating them to next level of sales process. -Logged and collected/managed customer data for records.-Collaborated directly with sales force to… Show more -Large Format Printing Division, sales support, and lead generation. -Territorial team based role in inbound/ outbound call center.-Directly interfaced with all levels of a customer’s organization to best discover a company’s true needs.-Consultative and educative work in determining if customers’ needs align with product fit and escalating them to next level of sales process. -Logged and collected/managed customer data for records.-Collaborated directly with sales force to find best point of contact for businesses in the large format printing industry.-Administered immediate contact or scheduled future follow up for current and potential customer base. Show less

-Order Processing Department marketing project manager and deployment administrator. -Daily data entry of orders, amendments, and updates. -Coordinated the acquisition of new orders and determined fast turnaround time to meet deadlines for event specific campaigns.-Worked directly with CBS and other media advertisers to set up and deploy demographic specific CAN-SPAM compliant email marketing campaigns. -Responsible for HTML recoding as necessary and deployment of finalized… Show more -Order Processing Department marketing project manager and deployment administrator. -Daily data entry of orders, amendments, and updates. -Coordinated the acquisition of new orders and determined fast turnaround time to meet deadlines for event specific campaigns.-Worked directly with CBS and other media advertisers to set up and deploy demographic specific CAN-SPAM compliant email marketing campaigns. -Responsible for HTML recoding as necessary and deployment of finalized email blast for these markets. -Part of team that began new test live seed procedures for all markets company wide and performed all tests initially, and then educated department on proper process upon launch. Show less

-Retail division, in house direct customer service/project planner.-Responsible for all customer requests made to the Decorative Stone department. -Caretaker in charge of floor stock facing and replenishment for all Deco merchandise. -Additional training in Stone, Tile, and Accessories departments. -Trained new hires in department know-how. Part of team sent to open Cincinatti Floor and Décor Location.

-MarketStar Google Team member on Winter Wonderlab event marketing campaign. -Promoted Google brand and product awareness and met experiential educational goals.-Provided face to face Q&A on full suite of cloud-computing Google systems and Android devices. -Reported daily customer engagement metrics and feedback as directed.

-Taught/performed LEGO Master Model Builder Academy classes to a variety of audiences including ESL and Deaf families. -Developed and reformatted the curriculum as needed when Models were changed. Introduced new orientation of class structures. Worked in a rotational fast paced environment, dealt and organized large crowds of families and children up to and exceeding 1000 occupants in the center. Maintained and orchestrated Big Builds, MINI-land, and special event challenges. -Built… Show more -Taught/performed LEGO Master Model Builder Academy classes to a variety of audiences including ESL and Deaf families. -Developed and reformatted the curriculum as needed when Models were changed. Introduced new orientation of class structures. Worked in a rotational fast paced environment, dealt and organized large crowds of families and children up to and exceeding 1000 occupants in the center. Maintained and orchestrated Big Builds, MINI-land, and special event challenges. -Built LEGO model kits so that there was ample stock for the next day.-Welcomed guests to the center and encouraged the participation in the offered LEGO Master Model Builder Academy programs and charity programs offered by Merlin Entertainments Group. Show less

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-Replaced furniture, mattresses, and other items found in the houses of the Student neighborhoods. -Dismantled and transported old unwanted furniture to the local dump. Installed and built furniture to be placed in houses. -Worked with materials weighing over 50 and sometimes over 100 pounds. -Drove Passenger Van, and box truck to transport and deliver items. Experience working in teams from a variety of backgrounds.