Eric Jenson Email & Phone Number

Dallas, Texas, Us

At Allata, we love solving problems for an ever-changing technology landscape. That’s what gets us out of bed each morning. Every client we engage offers a unique problem and holds its own set of challenges. This fluid environment pushes us to adapt and rise to the challenge. Over the years, we’ve found that most business problems share similar traits across even the most divergent industries. The opportunity to apply that knowledge, uncover unexpected results, and find elegant solutions to inefficient problems is our raison d’être.

Dallas, Texas, Us

Allata enables business agility at the intersection of people, process and technology. We provide solutions and expert services to assist businesses to become more nimble, transformative and disruptive in their respective industries. We define vision, strategy and value creation models for shaping strategic product designs, managing and transforming enterprise delivery.

Dallas, Texas, Us

Dallas, Texas, Us

Dallas, Tx, Us

■ Provide management and operations support for marketing and research technology initiatives and applications. ■ Deliver and execute on capital investments.■ Supervise up to 90 global employees on support and development teams based in Dallas, Boston, Kolkata, and London.■ Work with business stakeholders and Product Managers to develop and execute product roadmaps and strategic initiatives.■ Collaborate with global leadership on overall business initiatives; ensure overall design and implementation meets global corporate standards.■ Support the ongoing maintenance of production applications.■ Develop metrics for each product and provide analysis of a program’s success.■ Hire, supervise, and mentor employees; provide performance feedback reviews and facilitate skill development and advancement.Key Accomplishments■ Led a project to modernize .com web properties; migrated 10,000 content pages in the U.S., APAC, and EMEA to the new Sitecore Content Management System.■ Migrated global intranet content to a new platform for 70,000 global users.■ Managed an $850K project to revamp a primary publishing/marketing application via cloud, web search engine, and content delivery technologies.

Dallas, Tx, Us

■ Led cross-functional global IT teams in the implementation of strategic technology initiatives to achieve business objectives. Managed strategic initiative project budgets, schedules, and deliverables.■ Developed stakeholder relationships and implemented ongoing governance and support of IT infrastructure.■ Oversaw technology support for 50 custom and commercial off-the-shelf applications; managed application analyses, development, testing, and Tier 3 support.■ Implemented a quarterly business review with executive leadership to provide key insights into operations and capital investments. Key Accomplishments■ Led a $50M 5-year program to implement a global CRM used by 5,000 users across 7 lines of business and in 3 regions; completed all elements of the initial roadmap under budget.■ Led a $2.2M project to modernize the Labor Analytics Group platform; won CoreNet Global Innovator’s Award.■ Managed a global outsourcing initiative that saved $7M over a 5-year period.

New York, Ny, Us

■ Oversaw product development and support for the company’s premier Integrated Marketing Management platform used by Fortune 500 companies. ■ Developed and implemented software product platform upgrades and improvements and ensured platform revenue was on target to meet sales goals.■ Managed the full product life cycle, including architecture, software development, client care, and IT operations.■ Supervised up to 45 employees on the Development, Support, Infrastructure, and Product Management teams.■ Managed technology support for all products; oversaw the help desk and 3rd level engineering support.■ Met with existing and potential clients to develop and implement product roadmaps, provide technology support, and support sales efforts; ensured overall client satisfaction and addressed any complaints.■ Delivered quarterly reviews to executive leadership; provided updates on client initiatives and products, current sales prospects, and existing client renewals. Key Accomplishments■ Prevented a $7M Fortune 50 client from leaving by addressing complaints and delivering 2 software updates within a 2-month period; client added another $1M in services.■ Created offshore QA, Maintenance, and Support teams, lowering the internal cost rate by 55% and realizing an annual savings of $500K.■ Implemented automated builds, deployments, and quality assurance testing, resulting in $70K of annual savings, improved quality, and shorter cycle times.

■ Led all IT product implementations, network operations, infrastructure, and help desk services. ■ Managed a team of 45+ employees, including Software Developers, Business System Analysts, and Business Intelligence Analysts.■ Managed daily operations of billing and financial systems; handled 15,000 deliveries a day.■ Met weekly with product managers to discuss the statuses of technology projects and address any issues.■ Conducted monthly reviews of operational systems; analyzed causes of outages or service interruptions and developed processes to prevent future outages.■ Created project budgets and forecasts; ensured all departments were within financial expectations.■ Reviewed vendor contracts yearly to determine service levels, costs, and projected usage.■ Conducted quarterly reviews of technical product roadmaps.■ Provided monthly projections of system growth; determined the need for rack space, power, storage, bandwidth, and computer processing power.Key Accomplishments■ Oversaw Network Operating Center buildout; reduced annual operating costs by 20%, negotiated a new database software contract that saved $3.8M, and led a $4M investment in disaster recovery and business continuity.■ Managed IT integration for 8 mergers and acquisitions; saved $12 Million by integrating Vyvx’s systems and captured $9M in synergies after the merger with Fast Channel by consolidating office networks and services.■ Developed DGIT’s first offshore relationship; reduced blended rates by 25% and netted annual savings of $600K.■ Secured a $1M investment in a new media ingest process that resulted in a 4-year ROI of 10% and doubled system capacity.■ Saved $840K annually by shutting down and liquidating the assets of a co-located data center.

Munich, De

■ Managed database administration functions for the SQL server and Essbase system. ■ Oversaw the Electronic Data Interchange partner relationships and all related documentation. ■ Provided support for the customer relationship management application and external client electronic interfaces.

Chennai, Tamil Nadu, In

■ Managed database administration functions for the company’s SQL server and Essbase repositories. ■ Developed and implemented company-wide standards for IT support. ■ Optimized and improved database performance and scheduled maintenance projects at regional Sterling offices

Bachelor Of Arts - Ba, Economics

Master Of Science - Ms, Accounting