Eric Frey Email & Phone Number

Edmonton, AB, CA

Edmonton, Alberta, Canada

Serving on Yardstick’s leadership team, I lead our Proactive team creating road maps to align technology with business strategy. We identify opportunities to solve problems and advance customer goals, work with stakeholders to plan technology budget costing, and monitor progress through the design and implementation of solutions to further business.

Edmonton, Alberta, Canada

Leading the Project team at Yardstick Technologies, I supplied guidance and support to my team while managing stakeholder relationships through periods of change. One of our main goals was to stabilize project delivery and reduce our schedule backlog to better meet our customer's expectations. To achieve this, I took a proactive approach to team.

Edmonton, Canada Area

As a member of solut's leadership team, I had the opportunity to lead and inspire a team of 40 technology professionals toward operational excellence. Over the course of my tenure, we achieved over 30% revenue growth while maintaining exceptional customer and employee satisfaction standards as compared to industry peers.One of our proudest achievements was.

Edmonton, Canada Area

My role involved building and expanding a professional services practice to drive revenue growth while providing stakeholder value to clients. I was also responsible for recruiting, training, and coaching staff, leading performance and professional development reviews to help employees grow.Working closely with account managers, we collaborated to gain a.

Edmonton, Canada Area

As Account and Tier III Technical Service Team Lead at solut, I fulfilled several key responsibilities, including serving as IT Manager and primary point of contact for critical accounts while building strong long-term relationships with clients. Additionally, I served as a technical support team lead, coaching and mentoring junior technicians. I designed.

Edmonton, Canada Area

Technical customer service lead for 150 users in multiple offices across Canada, providing customer-facing support in a fast-paced service desk environment

Winnipeg, Canada Area

Served as a member of the onsite service team supporting customers with installations and service requests.

Winnipeg, Manitoba, Canada

Served as a Desktop Support Technician contracted to ISM as part of the Manitoba Child & Family Services support team.

Studies In Progress, Psychology Major

Project Leadership Certificate, Project Management

Network Support Technician Certificate, Information Technology