Eric Harvey

Eric Harvey Email and Phone Number

Director, Sales Systems and Tools Enablement @ ServiceNow
Brookline, MA, US
Eric Harvey's Location
Chagrin Falls, Ohio, United States, United States
Eric Harvey's Contact Details

Eric Harvey work email

Eric Harvey personal email

About Eric Harvey

Results-oriented Sales and Marketing Executive with 15+ years of experience driving digital innovation and revenue growth. Proven track record building/scaling high-impact sales enablement programs across direct sales, channel partners, and customer-facing teams. Seeking a Director of Sales Enablement position to drive aggressive growth and empower teams to excel.- Developed and executed global sales enablement strategies at SAP, including a video messaging platform and scaled customer experience programs, influencing opportunities worth billions.- Led comprehensive digital sales enablement & onboarding programs, reducing ramp-up time and accelerating productivity.- Collaborated with cross-functional teams to develop sales content, including video assets, microsites, and generative AI resources, tailored for diverse audiences.- Optimized sales tools and platforms, including CRM systems and virtual studios, resulting in significant cost savings and a scalable virtual-first approach.- Experienced in developing enablement programs for various customer-facing roles, tailoring content and training to meet specific needs.- Proven ability to lead high-performing global teams, foster collaboration, and drive results.- Consistently tracked and measured the impact of initiatives, using data to optimize programs and demonstrate ROI.- Provided leadership, coaching, and mentorship to sales and presales teams.- Equipped teams with market insights and competitive intelligence.Key Strengths: Strategic Vision, Execution Excellence, Sales Content Creation, Cross-Functional Leadership, Technological Expertise, Deep understanding of sales methodologies (Challenger, MEDDIC, SPIN Selling).

Eric Harvey's Current Company Details
ServiceNow

Servicenow

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Director, Sales Systems and Tools Enablement
Brookline, MA, US
Website:
servicenow.com
Employees:
32886
Eric Harvey Work Experience Details
  • Servicenow
    Director, Sales Systems And Tools Enablement
    Servicenow
    Brookline, Ma, Us
  • Vector Creative Labs
    Founder And Principal Creative
    Vector Creative Labs
    Brookline, Ma, Us
  • The Authentic .Ai
    Co-Founder & Gtm Ai Strategist
    The Authentic .Ai Jun 2024 - Present
    Co-founded TheAuthentic.AI, a consultancy and lab focused on helping B2B Sales and Marketing teams leverage generative AI.Advise clients on the strategy and deployment of generative AI to create authentic content and develop new ways of connecting with customers.Develop and deliver workshops and training programs on generative AI applications for sales enablement and marketing.
  • Sap
    Global Program Director - Ai Enablement & Sales Readiness - Digital Experience
    Sap Sep 2018 - May 2024
    San Francisco Bay Area
    Pioneered the adoption of generative AI in sales at SAP, developing training programs, community resources, and prompt libraries, resulting in a significant cultural shift and enhanced productivity.Transformed customer engagement through the global rollout of scalable microsite solutions, driving millions in revenue and increasing deal velocity. This resulted in the creation of 6,000+ microsites and influenced 15,000 opportunities with an estimated total contract value of €342 million.Developed and delivered comprehensive digital training programs for SAP's new hires, drastically reducing onboarding time and accelerating ramp-up to full productivity. This included in-person and remote training at the SAP Academy for Customer Success, as well as a global digital badge program reaching 2,400+ participants from 65+ countries.
  • Sap
    Global Program Director - Digital And Virtual Experience
    Sap Sep 2013 - Sep 2018
    San Francisco Bay Area
    Drove digital sales transformation and enablement by researching, evaluating, and implementing digital platforms and AI solutions for Sales, Presales, and Partner Sales organizations.Spearheaded the development and global rollout of SAP's IRIS video platform, generating 380,000+ video messages, 2,000+ video assets, and influencing 22,000 opportunities with an estimated total contract value of €7.5 billion.Led the global optimization and expansion of virtual studios, resulting in millions of Euros in savings and creating a scalable model for virtual-first sales engagement. This included establishing a worldwide network of 88 studios equipped with cutting-edge technology, resulting in 115,000 hours of virtual presentations and cost savings of over €14 million annually.
  • Sap America
    Presales Solution Advisor And Innovation Lead
    Sap America Jan 2010 - Sep 2013
    San Francisco Bay Area
    Applied emerging technologies to demonstrate innovative business scenarios and accelerate the pace of innovation within Presales.Created demo prototypes utilizing rich media, analytics, and simulation, showcasing integrated SAP solutions on iOS and Android devices.Developed and delivered scalable online video programs to foster effective communication and knowledge transfer among a global workforce.Led the evaluation and implementation of new technologies for sales enablement, including transcoding solutions and online video platforms.Collaborated with a cross-functional team to build a company-wide video infrastructure, resulting in increased efficiency and knowledge sharing across the organization.Drove sales success by creating engaging content, such as:- Mobile concept demos: Showcased SAP solutions on mobile devices, with one customized demo contributing to a $3M deal closure.- "Executive Messaging Series": A video program featuring informal conversations with SAP executives, published globally with subtitles in 7 languages.- "Innovation Showcase": A user-generated video series highlighting global successes and best practices, using a simple template for easy content creation.- "iRise" simulations: Easily customizable simulations for showcasing mobile demo solutions on desktop environments.Graduated from SAP's Sales MBA Academy program, a highly selective internal program focused on developing future leaders.
  • Vsolay, Inc.
    V.P - Media Operations
    Vsolay, Inc. Jul 2007 - Dec 2009
    Responsible for research and development, implementation and execution of all media initiatives. Offer strategic guidance to CEO regarding technology developments in the streaming media space. Provide leadership, set goals and define strategy for media production and product management teams. • Played instrumental role in raising of over $3.5M in first year of new venture. Acted as technical lead in all investor presentations. • Reduced media creation costs 80% from initial production efforts by developing a ‘lean’ templatized media production process, thus enabling critical scalability of business model. • Identified key cost drivers and developed operations models to enable metrics-driven decision making process. • Developed company's state-of-the-art media players which are central components of the Firm’s media platform and are used by local merchants and SMBs to display high-definition interactive video content. Led team in all phases of development, including creation and implementation of detailed functional specification, product requirement documentation, integration within parent website and quality assurance testing. Manage globally-dispersed research and development team to ensure seamless, coordinated build out of back-end technology.
  • Point Marketing/Demos On Demand
    Director - Digital Media Services
    Point Marketing/Demos On Demand Jun 2004 - Jul 2007
    Managed all aspects of media department, from traditional production and post-production services to creation of innovative streaming media products. Worked extremely closely with business development team to identify potential business opportunities and to up-sell additional products and services to existing clients. Led global engineering team in design and development of cutting-edge media products. Responsible for all personnel and equipment purchase decisions, and for meeting and exceeding customer production requirements.• Designed flagship product, DemoStageTM, a media player which combines synchronized video streams with rich media content to allow high-tech companies to provide comprehensive, in-depth video demonstrations of UNIX and Windows applications. Product responsible for driving nearly 80% of firms’ annual revenue since inception. .• Designed innovative process and work-flow for video compression and post-production departments, resulting in a 35% decrease in average cycle time per project and a 15% reduction of costly re-edits/re-encodes.• Oversaw roll-out of tapeless field and post-production workflow, achieving monthly savings of roughly $10,000 and resulting in an average 15% improvement in final product delivery time.• Reduced average video production costs by 45% by building out in-house studio for local field production.• Led company transition from video services firm to 'software as a service' organization by allowing client generated content to be integrated with innovative reporting and delivery tools (DemoTrackTM and DemoMailTM) on a per-license basis.• Selected vendor for CDN, storage, and log delivery services and was responsible for global deployment of all media assets.
  • Point Marketing/Demos On Demand
    Manager – Field/Post Production
    Point Marketing/Demos On Demand Mar 2000 - Jun 2004
    Directed freelance video crews in field shoots across the US, as well as in Europe and Asia. Managed and trained all post-production and video compression staff. Recommended/approved purchase, installation, and implementation of equipment (from video production gear to networking and IT systems) and advised on key personnel decisions. • Oversaw transition from linear tape-based output to interactive CD/DVD and ip-based delivery, helping lead firm to rapid five-fold expansion of client base over 2 year period.• Built-out Avid-based internal post-production facility, eliminating expensive monthly rental of suites at external post house.• Instituted media archive system, reducing time and expense of project recovery and increasing online media file flexibility.
  • Point Marketing
    Sr. Video Editor
    Point Marketing Dec 1999 - Mar 2000
    Edited complex technology marketing and training content with output to Beta-SP and VHS.
  • Eloquent, Inc
    Sr. Video Editor/Consultant
    Eloquent, Inc Apr 1999 - Dec 1999
    - Digitized, edited, and compressed video to be used in Eloquent’s Web-based rich media player.
  • Mediasense, Kk - Japan
    Video Editor
    Mediasense, Kk - Japan Jul 1996 - Mar 1999
  • Continental Cablevision
    Assistant Access Manager
    Continental Cablevision 1992 - 1993

Eric Harvey Skills

Product Management Team Leadership Digital Media Video Sales Enablement Enterprise Mobility Streaming Media Saas Video Production Cross Functional Team Leadership Web Video Cloud Computing Analytics Strategy Content Management Mobile Devices Program Management Business Development Integration Pre Sales Enterprise Software Management Software As A Service Strategic Partnerships

Eric Harvey Education Details

Frequently Asked Questions about Eric Harvey

What company does Eric Harvey work for?

Eric Harvey works for Servicenow

What is Eric Harvey's role at the current company?

Eric Harvey's current role is Director, Sales Systems and Tools Enablement.

What is Eric Harvey's email address?

Eric Harvey's email address is er****@****ail.com

What is Eric Harvey's direct phone number?

Eric Harvey's direct phone number is +141579*****

What schools did Eric Harvey attend?

Eric Harvey attended Duke University - The Fuqua School Of Business, Beloit College, Brookline High School.

What are some of Eric Harvey's interests?

Eric Harvey has interest in Children, Economic Empowerment, Civil Rights And Social Action, Environment, Science And Technology.

What skills is Eric Harvey known for?

Eric Harvey has skills like Product Management, Team Leadership, Digital Media, Video, Sales Enablement, Enterprise Mobility, Streaming Media, Saas, Video Production, Cross Functional Team Leadership, Web Video, Cloud Computing.

Who are Eric Harvey's colleagues?

Eric Harvey's colleagues are Varun Jaiswal, Shelia Wooton, Kun T., Bhupinder Kaur, Manoj Akella, Suzanne Bellamy, Julie Bretz.

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