Eric John Antonio Email & Phone Number

Connecting Career Ownership Coaches and individuals who are curious about takingownership of their career as a means to achieve their income, lifestyle, wealth and equity goals. For nearly 40 years, The Entrepreneur's Source has helped thousands of people explore possibilities through coaching and education.

Specialized in sourcing finance for all types of commercial assets.Gathering Customer’s details and providing financial options on the asset they are buying.Must ensure 5 deals per dayBuilding good relationship between Maclean Financial and valued customersCalling customers to win back their loyalty especially those who went to a different lender.

Analyzed team and individual statistics; prepared reports; devised and implemented incentive programs to improve metrics while maintaining Quality.Performed call monitoring and provided trending data to the site management team on a Day- to -Day basis.Provided performance coaching and implemented strategies for career development.Used quality monitoring.

Hired, trained, developed, and evaluated staff performance.Executed new departmental policies, procedures, operating structure and information flow with keen attention to detail.Maintained and improved Call Center operations and consistently exceed client objectives.Conducted employee training for new hires, led leadership trainings for supervisors and.

Performed call monitoring and provided trending data to the site management team on a Day- to -Day basis.Provided performance coaching and implemented strategies for career development.Used quality monitoring data management system for compiling and tracking performances at team and individual levels (Call-Miner)Ensure that client and provider issues are.

Addressed customer concerns and complaints regarding installations, sales appointments, purchased orders and billingProvided customers with product and warranty informationScheduled sales appointmentsHandled currency and credit transactions accurately.Performed all position responsibilities in a timely manner.

Researched prospective personal and business customers' basic phone and advanced data needs.Qualified and sold new customers a wide variety of products and data services, such as Mobile Broadband.Diagnosed and resolved technical hardware and software issues involving internet connectivity, emailProvided answers to clients by identifying problems.