Eric Shelton Email & Phone Number

United States

Camp Pendleton South, California, United States

• Installed, operated, integrated, and troubleshot advanced secure data communications systems, enhancing operational efficiency by 30%. • Trained and mentored 26 junior technicians, enabling them to manage network operations independently with a 90% success rate. • Liaised with higher operation centers, facilitating seamless communication and coordination. • Analyzed network performance data, proactively identifying and resolving issues, resulting in a 20% reduction in downtime. • Led a team of 5 in hardening GCE systems and networks, increasing security compliance by 40%.

United States

Perform, facilitated, and trained, advanced systems installation, operation, integration, and troubleshooting in order to maintain optimum secure data communications systems. Adhered to strict data security protocols and compliance regulations.Analyzed network performance data, identifying and resolving potential issues proactively.Collaborated effectively with stakeholders across various departments to meet communication needs.Trained and mentored 26 junior technicians, equipping them with the skills to independently manage network operations.

Twentynine Palms, California, United States

• Led and trained 380 Marines across 19 classes over 4 years, preparing them for successful careers in information systems management. • Developed and delivered training programs on core computer and network systems, achieving a 90% pass rate in practical assessments. • Customized instructional methodologies to accommodate diverse learning styles, enhancing knowledge retention by 30%. • Simplified complex technical concepts, ensuring 100% of Marines comprehended essential principles and procedures. • Conducted practical exercises and simulations to develop hands-on experience, increasing troubleshooting skills by 40%. • Assessed individual and class performance, providing actionable feedback that improved overall class performance by 25%. • Updated course materials to align with evolving technologies and industry standards, achieving 100% curriculum compliance. • Mentored Marines on career paths and professional development, leading to a 20% increase in enrollments for IT-related qualifications. • Fostered a collaborative learning environment, enhancing teamwork and problem-solving skills among Marines by 35%.

Riverside County, California, United States

• Led the Marine Liaison team in conducting comprehensive screening processes for over 300 Marine candidates, ensuring 100% compliance with enlistment standards. • Collaborated with four military services and medical staff at the Military Entrance Processing Station (MEPS) to successfully coordinate over 200 physical examinations and enlistment documents. • Delivered training programs for command team and recruiters, improving knowledge of recruitment regulations and achieving a 15% increase in compliance. • Analyzed enlistment trends and presented actionable insights to command leadership, contributing to strategic recruitment planning. • Awarded MEPS Station of the Year for 2022, recognizing outstanding performance and contribution to enlistment success.

Camp Lejeune, North Carolina, United States

• Executed advanced troubleshooting procedures and created incident reports, enhancing customer service and incident resolution efficiency by 30%. • Analyzed network performance data, proactively identifying issues and reducing downtime by 20%, ensuring adherence to documented processes and procedures. • Collaborated with cross-department teams to fulfill communication needs, improving overall service delivery satisfaction by 25%. • Trained and mentored junior technicians, optimizing team productivity by 40% and ensuring compliance with industry regulations during customer interactions.

Quantico Base, Virginia, United States

• Assumed the duties of Assistant Detachment Commander for 60 days, demonstrating leadership and adaptability in high-pressure environments. • Provided over 3,500 hours of armed security at U.S. Embassies in Bogota, Colombia, Lusaka, Zambia, and Tokyo, ensuring the safety of classified information and personnel. • Conducted security inspections that led to the issuance of 7 Incident Reports (IRs) and 3 Security Violations (OF-117s), driving compliance with Department of State regulations. • Managed the monitoring of 6 logbooks and security equipment, maintaining zero unauthorized access incidents at the chancery. • Served as a tactical advisor in 36 emergency response drills, enhancing the Detachment's operational readiness for potential threats. • Coordinated training for 14 Marines as Training NCOIC, achieving 100% compliance on required Military Classifications of Instruction (MCIs). • Maintained accurate control of the detachment's supply account, completing biannual reconciliations to guarantee accountability of all equipment. • Represented the Marine Corps with professionalism and integrity, both on and off duty, in a high-visibility overseas post