The IT Business Analyst serves as a skilled liaison between IT and one or more assigned lines-of-business (LOB) who leads the development and documentation of smart requirements; identifies, documents and analyzes current (“As-Is”) and future (“To-Be”) administrative or operational business processes for streamlining or other improvement; and supports the development of Standard Operating Procedures to improve WSSC Water efficiencies. Applying strong business and IT acumen, and expert facilitation/elicitation skills, the IT Business Analyst supports business area subject matter experts in identifying opportunities for improvement in cycle time, customer satisfaction, and/or cost-savings.

Responsible for providing on going analytics and identifying issues related to a variety of non-technical and technical project deliverable(s); as it relates to requirements determination, conceptualization, design, development, testing, verification and validation, documentation, and implementation. Conducts research and analytical studies on a variety of programs and issues; coordinates and expedites reports and program; develops procedures; formulates recommendations and prepares reports. Conduct organizational analysis and evaluations, to determine functional requirements, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively.

Demand Management Lead BSC delivering seondary marketing business , regulatory and complaince intiatitives.

Depolying the IBM Banking Data Model on the Teradata platform.

Providing Data Analytics, Intelligence and Reporting

Data Mapping for Financial Processes

Project Management for IT Operations

Security Analyst

System Analyst for Desktop Underwriter and Desktop Originator. Performed analytical tasks on the MQ, JAVA, UNIX OS, SQL back-end and XML Repository.

CH46 Flight Line Mechanic