Eric West Email & Phone Number

Honolulu, HI, US

• Maintained industry leading retention levels for assigned accounts through the following actions:
• Maintained a “living” data set on your priority accounts to better understand their priorities and how to manage your engagement/response paths.
• Proactively engaged priority clients to pre-empt future “rescue” events.
• Executed recurring, event driven, and proactive customer engagements.
• Managed high priority client issues within ProService.
• Maintained and expanded my assigned books P&L through mindful culling of high risk accounts, re-pricing those outside the designated GP corridor and active exploitation of client referral opportunities.

Started with the company embarking on a new venture in automotive sales. I was employed to focus on expanding their clientele base by adding a wider range of pre-owned cars, attending network marketing events, new product launches and focusing brand recognition. After a few short months, I became their top selling sales consultant, consistently achieving.

Began with the company shortly after the initial start up. Developed and implemented a comprehensive, strategic plan which included financial pro forma, marketing analysis and growth plan. Led the expansion into markets both locally and nationally that generated a 45% increase in business the first year and continued to produce a net revenue increase in.