Technology Associate
Developed an externally facing surety claims portal in the Surety Tech Claims space, providing a digital solution for managing claims and enhance customer experience through streamlined interactions, transparency, and organizational operational efficiencies.Worked with business partners to better understand the user journey of filing a surety bond claim and generate meaningful claim statuses for customers. Embodied an API-first development mindset leveraging cloud-native engineering to build a reusable and more sustainable solution.