Eric Reiter Email & Phone Number

Detroit, MI, US

Detroit, Michigan, United States

I am responsible for all front office operations, hotel functions, night operations, concierge, doormen, coat check, housekeeping, laundry, tailor, and member services. I also coordinate with other departments to provide the membership an exceptional experience while elevating the Club's amenities and facilities.

Novi, Michigan

I administered, directed, and controlled all operations related to the rooms department to include: Front Office, Housekeeping, Laundry, Reservations, and Public Areas. In addition to being the DOR, I assumed the role of General Cashier in September 2015 and managed all house banks and cash on hand for the front office, banquet, and restaurant departments.

Fort Gratiot, MI

My responsibilities included relationship building with members of the medical community and seniors to educate them on the benefits of living in a Holiday Retirement community.

I managed the sales effort for a new Hampton Inn hotel located in a well established market.

I was responsible for the day-to-day operation of the Comfort Inn Utica, while providing oversight and consultation for the Comfort Inn Livonia.

I was the General Manager of the Residence Inn by Marriott located in Troy, Michigan.

I was the General Manager of the Residence Inn by Marriott located in Detroit, Michigan.

I assisted the management company in the capacity of project manager during the time period immediately following the sale of the Staybridge Suites Hotel located in Utica, Michigan. During my tenure in this position, I was called upon to travel to the Miami / Doral area to train a new hotel general manager that had recently joined our company. In addition.

I was responsible for the oversight of hotels located in the Metro Detroit Area. As the Regional Manager for the region, I acted as an owner liaison at periodic ownership meetings regarding hotel business and financial performance in addition to being the point person for any operational issues.

I was the General Manager at the Staybridge Suites Hotel located in Utica, Michigan. During my tenure, this hotel was selected as hotel of the year for 2002. We received an award for highest RevPAR and highest ESSOcc, as well as a Quality Excellence award for outstanding guest satisfaction in 2003.

I was the General Manager at the Fairfield Inn by Marriott located in Farmington Hills, Michigan.

I was the opening Assistant General Manager at the Fairfield Inn by Marriott located in Farmington Hills, Michigan.

Mt. Clemens, MI

I was the instructor for a Front Office Management class to students enrolled in the hospitality business program.

I was the Assistant General Manager at the Fairfield Inn by Marriott located in Warren, Michigan.

I was a Systems Trainer / Installer based at Marriott Headquarters in Bethesda, MD. While not in the field performing installations and training, I worked on the RICHIE Support help desk.

I supported over 300 Residence Inn by Marriott hotels by providing assistance with procedural and systems troubleshooting solutions.

I was the Front Desk Supervisor at the Residence Inn by Marriott located in Warren, Michigan. I assisted the Front Office Manager of the hotel and supervised all functions of the Front Desk and Night Audit. In addition, I assisted the Sales Department by managing the social group market accounts.

I performed the duties of the night audit process by calculating room, tax and incidental charges for guests of the hotel. I produced reports for members of hotel management and sales. I reconciled all transactions processed during the business day and ensured accuracy of reporting.

Hospitality Administration/Management

Executive Education Certificate

Hotel Operations

Activities and Societies: I attended Southeastern Academy, a school dedicated to the education of future hotel managers, as well as other.