Erick Boyd Email & Phone Number

Atlanta, Georgia, Us

Oak Brook, Il, Us

Essential Functions• Deliver AWS and Azure cloud architecture solutions to successfully meet the strategic needs for customers and assist in modernizing planning efforts. • Azure Subscription Management and AWS Account Management of Multiple AWS Master Accounts, Customer Accounts including AWS Organizations, SCP Policies, Security, Compliance, Budget, and Cost Control.• Deep expertise at evaluating and integrating 3rd party services with AWS and Azure cloud environments for proactive monitoring, security and compliance including Zendesk, Jira, Cloudaware, Pingdom, Trend Micro Deep security, Veracode, and Trend Conformity.• Provide strategic guidance to the Cloud Operations, Architecture for DevOps best practices.• Provided process, procedures, and guidance for Cloud Architecture, Security and Operations Teams.Skills• 5+ years’ experience designing, executing, and supporting AWS Cloud with hands-on experience.• Daily hands-on usage of AWS technologies such as Route 53 (DNS), AWS Load Balancers, EC2, EBS, ECM, S3, ECS – Fargate , RDS, IAM, KMS, EFS, Glacier, VPC, Internet GW, Nat GW, Transit GW, Cloudfront, Cloudtrail, Config, Trusted Advisor, Certificate Manager, Glue, SQS, SNS, SES, Workspaces.• Azure (Hands on usage of the Azure technologies such as , Azure Load Balancer, Virtual Machines, VM Scale sets, , Application GW, CDN, Storage Accounts , VNets, SG’s, Azure Monitor, AZCopy, AzureAD, CICD, Azure Functions, Databases (CosmosDB, SQ Azure data migration), File services (Blobs, Files, Tables , Queues).• GCP (Hands on usage of GCP services such as Virtual Machines, Load Balancing (application, network), VPC, Autoscaled Groups, CDN, Cloud DNS, Cloud Logging (log ingesting), Cloud Monitoring, Storage (Cloud Storage, Persistent Disk, Filestore, Firebase storage), Databases (AlloyDB- Postgres SQL, BigTable – No SQL, Datastore – Non relational, Firestore – No SQL, MemoryStore – caching.

Oak Brook, Il, Us

• Deliver AWS, Azure and GCP based cloud architecture solutions to successfully meet the strategic needs for customers and assist in modernizing planning efforts. • Defined standards for AWS, Azure and GCP cloud solution architectures based on requirements including technical designs and diagrams in visio.• Design and build AWS, Azure and GCP cloud-based solutions with related IaaS, PaaS and SaaS.• Assist customers and product owners, solution architects and application architects in designing scalable, highly available, secure, cost-effective solutions that leverage aws and azure cloud.• Assisted in all pre-sales cycle to sell cloud managed services and advisory to new customers.• Worked with AWS directly to build SenecaGlobal’s Cloud Managed Services offering into an Advanced Partner.• Driving the establishment of standards for cloud architecture and devops best practices, ensuring customers implementation across the organization.• Providing process, procedures, and guidance for the cloud operations and cloud security teams to streamline operations.• Collaborating in the pre-sales cycle to develop client solutions, leveraging cloud technologies to meet specific customer requirements.• Working as an external consultant for billable activities involving projects with requirements and designs for net new cloud environments.• Mentoring and driving training, certification plans for onshore and offshore teams, fostering continuous professional development.• Assisting in evaluating, integrating, and leveraging partner technologies to enhance the cloud managed service offerings.• Leading initiatives related to general cloud adoption and framework standardization including contributing to the Cloud COE.

Alpharetta, Georgia, Us

• Proficiently used AWS technologies including route 53, load balancers, EBS, S3, RDS, IAM, KMS, EFS, Glacier, VPC, Cloudfront, Route 53, CloudFormation, Cloudtrail, Config, Trusted Advisor, Certificate Manager, SQS, SNS, SES, Workspaces, Fargate.• Developed both on-premises designs for lift and shift scenarios to AWS and net new design scenarios for AWS.• Designed a Remedy BMC net new application design and plan for AWS migration.• Ensured cloud security through Intrusion detection, antivirus, and CIS baseline compliance.• Experience managing highly available data center operations with responsibility for Datacenter with responsibility for datacenter robustness, including networking, server hardware and storage.• Developed on-premises designs for lift and shift scenarios to AWS for current datacenter customers hosted in Sungard primary and DR sites for effective Disaster Recovery strategies.• Deep expertise managing highly available data center operations with responsibility for infrastructure high availability, scalability, including networking, server hardware and storage.• Deep expertise in Windows technologies including 2016 Server, DFS, DNS, Active Directory.• Performed DNS migrations from multiple Active Directory domains into single DNS zones.• Worked on various compliance projects for security mitigations throughout the customer environments.

Petaling Jaya, Selangor, My

• Architected Complex Systems: Led the creation of robust Hadoop Design (MT/ST) tailored to the specific needs of US and EMEIA regions, facilitating improved data processing and analytics capabilities across these markets.• Data Protection and Continuity: Developed and executed a comprehensive Hadoop Backup and Recovery plan, thereby fortifying data protection measures and ensuring business continuity.• Innovation in Data Analytics: Spearheaded the RServer Design, furthering the company's capabilities in statistical analysis and data visualization.• Advancement in Database Management: Steered the design of MongoDB operations on Azure, enhancing the company's NoSQL database performance and scalability.• Resilience and Backup: Orchestrated Azure Backup Design, improving resilience and ensuring high availability of business-critical data.• Data Visualization: Executed Tableau Design, empowering business stakeholders with intuitive data visualization tools for better decision-making.• DevOps and Agile Leadership: Managed Team Foundation Server (TFS), instituted agile team workflows, and created Kanban boards to optimize project management, streamline operations, and foster a culture of continuous improvement.• Security Stewardship: Established rigorous TFS security standards, demonstrating a strong commitment to safeguarding business and customer data.• Enhanced Reporting: Developed customized TFS reports, providing insightful data to drive strategic decisions and improve operational efficiency.

Alpharetta, Georgia, Us

Projects • AWS - Architecture of on-premise PeopleSoft environments being migrated into AWS cloud infrastructure.• DNS Architecture – Migration, consolidation, and cleanup of DNS forward zones, reverse zones and records across domain infrastructure.• 2003 Server to 2008 R2 migrations - DNS, Active Directory, PKI.• VMware architecture of overall compute, hardware, and network including scaling into existing clouds such as Azure, VMware Live and AWS.• Architecture and design of Certificate services on server 2012R2.General Infrastructure Support • Server troubleshooting for hardware and software related errors on Dell and HP hardware.• Active Directory – Support of AD including management of users, groups, computers, OU, DNS, and GPO across 12 domains and workgroups.• VMware infrastructure management of vCenter, VM Guest, VM Host, VM Clusters, VUM, vmtools upgrades, host upgrades. Documentation: Build guides, project documents, operation manuals, training documentation. Technologies: VMware 5.5, VMware 6.0.1, 5.0, Windows 2003-2008R2- 2012R2, PKI, Active Directory, DNS, DFS, GPO and OU management. (AWS) - VPC, subnets, security groups, inbound/outbound rules, VPN, LDAP, EC2, AMI, Route 53, key pairs.Certifications: Certifications: VCP 5.5 – July 2015, VCP 6 – Sep 2015, CloudU certification, AWS Certified Solutions Architect – April 2016.

Milwaukee, Wisconsin, Us

Responsible for end-to-end delivery of corporate solutions to internal customers. Working with Business Units, Application and other Infrastructure Services teams. Delivery of an infrastructure solution that is technically sound, resilient to failure, operationally supportable, and meets the requirements of the business. Delivery of the infrastructure solution includes a variety of skills including infrastructure architecture; hands-on build-out and configuration of the infrastructure, as well as project technical lead ensuring projects are delivered within scope and on-time. A high degree of collaboration with other IS teams in order to provide the right level of agility within a defined delivery process. Essential Job Responsibilities: 1. Technical leadership for project based assignments2. Working with cross-functional project teams to design and implement highly available solutions using Microsoft technologies.3. Knowledge in the following technologies: Active Directory, Windows Server 2012 R2, Windows Server 2008 R2, Internet Information Server (IIS), ESX, SQL Server, .Net.4. Interaction with QA, DEV and deployment team for applications.5. Providing technical documentation to project and Operations teams as part of project deliverables. Job Related Experience: -Interacting with customers and appropriate representatives to analyze, validate, specify, verify, document and manage the requirements.· Enterprise-class Infrastructure/System Engineering with Microsoft platforms running on Intel servers utilizing directly attached and SAN attached storage.· Designing, implementing and managing the following technologies: Active Directory, Windows Server 2012 R2, Windows Server 2008 R2, Internet Information Server (IIS), ESX, SQL Server 2012, SCCM, SCOM.· Configure and use SCCM for distribution of applications, patches and installations on server environment with automated deployments.

Atlanta, Georgia, Us

Projects • Architectural design of new QA, DEV, QP, and Prod environments on Server 2008/2012 for various application environments. • Architectural design of new QA, DEV and QP environment for SharePoint 365. • Architectural Design of SQL 2012, including always on technology. • Architectural design of IIS environments for 2008 using standard web/app/database nTier design methodology. General Infrastructure Support • Server troubleshooting for hardware and software related errors on HP DL380 and DL580 servers. Installation and configuration of various hardware components such as CPU, memory, and HBA cards. • Support for existing Active Directory, PKI, OU management, DFS, DNS. • App - IIS and SQL support for various applications. • Active Directory – Support of AD related with users, groups, computers, OU, DNS, and GPO related issues. • Performance tuning and troubleshooting of existing and new applications using tools such as perfmon and scom. Documentation: Build guides, project documents, reporting, operation manuals, training documentation, end-user guides. Technical documentation for servers, services. Standards, Process and policy based documentation related to roadmaps for the server 2012 operating system deployments. Technologies: VMware 4.1, 5.0, Windows 2003 \ 2008 \ 2012 Server, Active Directory. WINS, DNS, DFS, GPO and OU management, SQL 2000 \ 2005\2008\SQL 2012, SQL clustering, SCOM, SCCM, IIS 6.0, 7.0, 8.0. Dell and HP Servers, Team Foundation Server, TSM Backups, Perfmon.

Irving, Texas, Us

• SharePoint administration of all RelayHealth SharePoint sites including end user training and mentoring. New SharePoint site build outs and design for various RelayHealth groups such as finance, network ops, development, SAS, Tools and Automation. • Assisted McKesson IT with SharePoint 2010 upgrade for RelayHealth site collections. • CMMI-SVCS implementation and rollout to SAS Team for improved process, procedure and policies. • Team Foundation Server – Management, administration and deployment. Development and Application related: RelayHealth application support for existing Microsoft .Net applications that are developed internally. The applications include AWP, PPE, CMS, Virtual Sampling, SupportUI, MHH, Print@Provider, and MCO. Documentation: Build guides, project documents, reporting, operation manuals, training documentation, and end-user guides. Technical documentation for applications, servers, services, and network related hardware. Technologies: SharePoint, Team Foundation Server, PowerShell, Windows 2008, Windows 2012,SQL 2012, C sharp, .Net, IIS 6.0-7.0 and 8.0, MSMQ, Glassfish, Tomcat, PLSQL. Security: • CIS security standards via Active Directory GPOS. • Vulnerability and exploit resolution of security scans. • Tightened security of servers after build process • Application security enhancements such as encryption scripts and read only file changes. Certifications and Courses • Server 2012 – Microsoft Certified Solutions Expert • Server 2012 – Microsoft Certified Solutions Associate • 70-505 Microsoft .Net Exam • VMware “What’s New” vSphere 5.0 class.

Irving, Texas, Us

Projects • Architectural design for government based nTier environments that include standards based on CIS, encryption, multi-homed nics, and network separation.• eHealth lab Migration – consolidation of physical and virtual based servers into a standardized VMware platform. • Pitney Bowes – n-Tier architecture consisting of Server 2008 Active Directory infrastructure, web and application tier, SQL 2008 database cluster. • SharePoint design and architecture, end user training, and new SharePoint site build out for various groups. General Infrastructure Support • Server troubleshooting for hardware and software related errors. • Patch Management using WSUS through QA, DEV and Prod environment. • P2V of physical Dell servers into VMware web, app and database tier clusters. • IIS 5.0 and 6.0 support and maintenance. Development and Application related: RelayHealth application support for existing applications such as MMS, Virtual Sampling, SupportUI, MHH, MHH additional data, Limited Inclusion, Print@Provider, and Virtual Drug Closet. Documentation: Build guides, project documents, reporting, operation manuals, training documentation, end-user guides. Technical documentation for servers, services, and network related hardware. Technologies: VMware 3.0, 4.0,4.1, Windows 2000 \ 2003 \ 2008 Server, Active Directory, IIS 6.0 and 7.0. WINS, DNS, DFS, GPO and OU management, SQL 2000 \ 2005\2008, SQL clustering, Big Brother, Dell and HP Servers, Proactive Net monitoring, Team Foundation Server 2008, VERITAS Backup Exec. Security: • CIS security standards deployed via Active Directory GPOS. • Vulnerability and exploit resolution of security scans. • Multi-homed server design for additional security

Projects • TFS - requirements, design and implementation.• SQL 2008 - requirements, design and implementation/migration of all eHealth application into SQL 2008. • SQL 2005 - requirements and design for 340B application. • AD 2000 – 2003 upgrades. • IIS 6.0 configurations and general architecture for production applications using .net and wcf technologies. Development and Application related: • TFS – Team Foundation Server − Created requirements and design document for eHealth TFS solution. − Implemented TFS into eHealth group. − Created new process and workflow procedures for TFS application used by eHealth group. •Custom RelayHealth application support and code related rollouts for MMS, Virtual Sampling, SupportUI, MHH, MHH additional data, Limited Inclusion, Print@Provider, and Virtual Drug Closet. Documentation: Build guides, project documents, reporting, operation manuals, training documentation, end-user guides. Technical documentation for servers, services, and network related hardware. - Dell Server Hardware. SQL - Management of QA, CERT and prod SQL server database environment for various custom applications for eHealth group. -Created requirements and Design for 340B Project which was implemented and used in production. -Created Requirements and Design document for SQL 2008 upgrade for eHealth group. SharePoint Portal 2007-Worked with McKesson CIT and created for eHealth SharePoint site. Created individual sites under eHealth for QA, Implementations, DEV, Operations, and related projects. Active Directory: Windows 2000 – 2003 Active Directory domain upgrades for QA and Prod environment. Technologies: WMI, vbscript, Windows 2000 \ 2003 \ 2008 Server, AD, IIS 5.0, 6.0, 7.0, .NET, WINS, DNS, DFS, GPO and OU management, SQL 2000 \ 2005\2008, SQL clustering, Big Brother, Dell Servers, Patchlink, TFS 2008, VM, VERITAS Backup, VMware and Microsoft Virtual Server.

Projects• Exchange 5.5 – Exchange 2003/2007 Migrations. • Active Directory Migrations NT4/2000 – 2003 R2. • MOM 2005 Administrator for Northridge Systems. • Terminal Service 2003 Farms (Design and Implementations). Technologies: Windows 2000 /2003/ 2003 R2 Server, Active Directory, SQL 2000 /2005, IIS 3.0, 4.0 and 5.0, Exchange 5.5, 2000, 2003, 2007. WINS, DNS, DHCP, OU’S, User Management, Group Policy, MOM2005, VERITAS Backup Exec, GFI Fax maker, Watch Guard Firewalls, SonicWALL Firewalls, VERITAS, Antigen for Exchange, Barracuda Spam Appliances. Terminal services, thin print applications, 2x applications, HP and Dell servers, clustering, perfmon.

Atlanta, Georgia, Us

-General desktop and end user support− Excellent people skills with non-technical users − Application Support − Outlook 2003, Word 2003, and Excel 2003 − VPN − Eudora − Windows 2000 Pro and XP Pro troubleshooting − Macintosh Support − Desktop Hardware troubleshooting and configuration − Track-IT Admin • Projects − Implementation and administration for the following services: -Microsoft SUS(Software Update Services) -Microsoft SMS (System Management Server) -CIMM (Compaq Insight Management) -Desktop, Laptop, and Server Image Builds using Norton Ghost -EPO (ePolicy Orchestrator) -SQL Server 2000 Admin -Legato Networker -Netscreen Firewalls -IIS 3.0, 4.0, 5.0 (NT 4 and Windows 2000) -Active Directory Services (Windows 2000 / 2003 Server) Domain Controllers • Technologies − Messaging (Exchange 2003) − Active Directory, User Account Management and Maintenance. DHCP, DNS, and WINS, IIS 6.0, SQL Server 2000 /2003, Microsoft Cluster Services • Documentation and Technical Writing − New user guide and manuals − SharePoint Portal 2003 implementation and administration − Weekly and Daily Reporting for Corp Network Services

Atlanta, Georgia, Us

The Senior Technical Architect has responsibility for the enterprise technical architecture including application, security, information and infrastructure platforms and standards in the desktop or end-user domain. The architect will work with matrixed architects to evaluate and select technologies and solutions, define guiding principles, review delivered solutions, and act as the desktop architect for large solutions.Primary Duties• Collaborating with architects across the application, security, information and infrastructure disciplines to define a cohesive enterprise technical architecture vision and implement it in the desktop domain.• Driving the evaluation and selection of enterprise platforms, identifying end-of-life technologies and platforms and creating/managing their deprecation plans.• Developing technical standards and guidelines for end-user enterprise platforms and the components built on top of them.• Visualizing and documenting architectures and standards.Skills Proficiency with Microsoft PowerShell Understanding of remote computing options such as WiFi, wireless broadband, VPN and Citrix. Able to work independently and as a team member. Excellent communication skills including documenting, visualizing, presenting to a mixed/large audience, and balancing talking and listening. High attention to detail and strong analytical, organizational, and task management skills. Proven record of architecting, building and supporting large-scale, complex solutions used in business-critical. Excellent leadership skills including collaboration, accountability, results driven, self-motivation, big-picture thinking, building strong relations, and negotiating Thorough understanding of the following:• Desktop Security Controls and Systems• Microsoft Office Suite• Microsoft SCCM, Active Directory, Windows Server software• GPO• Application Technologies• Microsoft Networking Technologies (DNS, WINS, DHCP, etc)

Palo Alto, Ca, Us

• Desktop Administration -Technical Support and Troubleshooting of Desktop Hardware -Management of 1000 + Compaq desktops, 1000 + network users. -Training Rooms computer and server maintenance -Performed upgrades on all computer operating systems from Win98 to Windows NT -4.0. Performed upgrades on all computer operating systems from Windows 2000 Pro to Windows XP -Implemented system policies and roaming profiles on all users. -Implemented custom ghost images of all operating systems from Windows98, NT, 2000, and XP using Norton Ghost software for automated workstation solution. -Deployed custom versions of IE5.0 and IE5.5 using IEAK• Server Administration Administration of Compaq ProLiant DL380 Servers, Backups, Rack management, cable management, power management. • Project Implementation and Administration − SMS 2.0, SQL 7.0, Proxy server 2.0. -User and system database backup schedules -Setup DTS jobs to transfer between QA and Prod -User and group role permissions − Microsoft Cluster Services − Exchange 5.5 and 2000 − IIS 3.0, 4.0, 5.0 (NT 4 and Windows 2000) − CIMM (Compaq Insight Management) − Backup and Restore Daily and monthly full backups of critical data Active Directory -Migration from NT 4.0 domain structure to Active Directory on Windows Server 2000.