Erick Coimbra Email & Phone Number

Rio De Janeiro, Rj, Br

· Customer acquisition, hunting & farming sales role, responsible for the end to end sales cycle· Deep knowledge of business trends and digital transformation technologies with best practices in various sectors (Financial, Retail, PropTech, Energy and others)· Customer facing (relationship) with C-levels, Directors and Managers, mainly Business (BDM) and Technical (TDM) decision-makers· Led IPNET's transition to enterprise accounts, negotiating complex deals and securing 30+ net new customers in a joint go to market plan with one of Google Cloud's sales directors reporting directly to IPNET c-suit. · Developed a territory plan to drive revenue and market share in a multi-industry book of business exceeding revenue targets closing $MM deals and achieving 37% YoY growth · Spearheaded strategic sales initiatives resulting in the highest ROI the company has ever had achieving +160% of quota · First salesperson to ever plan and lead multiple international executive busisness center expeditions with c-level executives · Collaborated with product team to develop a sales strategy that resulted in closing the biggest managed services contract in company's history at the time · Coordinated and worked with relevant teams to serve the end-customer with excellence (i.e. pre-sales, engineering, data, AI, cybersecurity, post-sales, others executives etc).· Top account executive for multiple solutions like strategic consulting and managed services, Artificial Intelligence (AI) and SaaS such as IT Monitoring and Communication and Collaboration Plataforms (Google Workspace)· Brought new partners and leveraged existing ones to extend reach, generate new opportunities and drive cloud adoption

Helping people with less opportunities by assisting them with guidelines to develop soft and hard skills as well as bridging the connection gap with successful professionals so that they can prosper in the job market.

Helping people who are just starting out or people that are transitioning between careeres. I do that by giving them confidence and guidelines to develop the skills they need to excel in the job market.More than that, I believe that getting a job helps in many aspects of life. So, I believe I am helping people find fullfilment and, because of that, have a better life.

Bahia, Brasil

Postgraduate platform for healthcare professionals• Executive and middle-management stakeholder management• Executing company-wide communications• Collaborated on Sales Strategies with multiple teams• Created and lead product culture within multiple business units as well as aligned technology roadmap with business goals and CxOs • Democratized data and advocated for a data-driven culture. • Led discovery sessions to increase knowledge and define where our focus should be • Prioritize our scarce resources and time considering both data and our long-term strategy. Start technology team in the business unit• Educate different areas on how to work with technology teams• Collect and analyze student data• Draw customer journey• Define strategy and roadmap• Leverage the business by making the different teams work together• Identify the main pain points and challenges of the Business unit• Draw, structure and organize processes• Cultural change showing the importance of being guided by the pains and needs, making clear the importance of focusing on the defined strategic initiatives

Subscription based learning platform for healthcare students and professionals. • Responsible for launching the SaaS Business Model increasing LTV in 1.8X• Launched a new teaching platform (LMS) and migrated 11k+ customers from legacy APP • 1st product of its kind in the market• Adapt existing platform to a new business model• Study and implement viable flows to fit into a tight release schedule ensuring customers received value• User research and discoveries to improve business results• Product and business data collection and analyzes

The best content blog for healthcare professionals and students at all stages of their career.• Launched the biggest Brazilian content portal for health professionals and students. Resulted in more unique viewers (~30%) spending more time (+1min) and seeing more content (+½ pages) on our blog• Plan and execute SEO, often convincing other team’s SEO expert to partner with us as we did not have the budget for this resource• Decide on and Develop a product vision• Understand user flows and draw, from scratch, screens and user experiences along with the team's UX• Launch of an MMF, which has become one of the most attractive/used features of the product enabling new business• Create selling opportunities for other products of Sanar Saúde’s Portfolio• Raised product metrics to bring intelligence and guide initiatives• Raised the needs and manage the expectations of stakeholders, which did not meet the team’s deliver capability

I Started in Sanar with the intention of leading a lean team that took care of 3 learning management system or LMS (front and back) and we were also expected to launch a content blog.• Implemented Scrum as an agile methodology and improved development productivity by 2X, reduced 70% of customer support tickets in 2 months and saw a 40% reduction in turnover• I worked on culture change, mainly teaching stakeholders on how to collaborate with TECH.• Extract and analyze team productivity metrics (points per Sprint, delivery of and bug solution, creation and resolution of technical debt).• Write and present descriptive documents about the products (documentation, vision, features and health check).

· Understanding, structuring and creating processes to improve operation's efficiency. · Understanding and enabling business needs through technology. · Aligning new strategies and flows with Sales and Internal Customer Service operations. · Training people in Business Processes and our Commercial systems. · Guaranteeing the necessary Permissions and Access in the CRM system (Salesforce). · Managing Technical Support Life Cycle. · Establishing Service Level Agreements (SLA). · Correcting of systemic problems (Salesforce and other sales tools). · Analyzing problems related to the sales team's KPIs.

Rio De Janeiro E Região, Brasil

· Responsible for supporting the customer satisfaction process by managing the sales cycle and identifying processes improvements for greater effectiveness.· Support to the sales team regarding the contractual, pre and post sales requirements and possibilities.· Responsible for mapping and solving business needs faced by sales partners and customers.· Establish new partnerships with customers, supporting them to get the most benefit from the sales platform.· Monitoring of KPIs.· Building reports from Salesforce and Excel for processes and tools improvements.· History of goals achieved.· Contributed to improving operational flows to achieve greater alignment between the team and the company's strategy.· I became a reference for the team in contract requirements and conditions.

Rio De Janeiro Area, Brazil

· First contact point in customer service.· Responsible for understanding customers' business needs in order to propose a complete solution or to ensure the engagement of the specialized team.· Closer proximity to customers, enabling me to spot improvement points and work on them immediately.· Monitoring of KPIs.· History of goals achieved.· Project of service process improvement that resulted in a gain of agility and assertiveness.· Helped to increase the team’s interaction with other areas of the company.

Rio De Janeiro Area, Brazil

· English teacher at one of the largest schools in the country, applying the company's teaching method and focusing on conversation.· Lesson and material planning dedicated to students’ profiles in order to maximize student’s development.· Motivate and guide students on their learning path.· Present student development reports at regular meetings with the manager.· Suggested, developed and taught an FCE certification preparatory course.

Rio De Janeiro

. I worked as an environmental analyst specializing in marine ecology, leading research and participating in all stages of the process, from data collection, identification, and analysis to the discussion of results. Data was computed and analyzed in Excel using formulas, tables, and graphs.. The assembly of epi-benthic dinoflagellates includes species that produce toxins. This study aimed to identify and quantify the species associated with macroalgae at Tartaruga Beach in Armação dos Búzios, Rio de Janeiro, studying the assembly's dynamics over a year of sampling. Four macroalgae samples were collected per depth (1 and 2 meters) at two sampling points. Epiphytic organisms were fixed with 1% neutral Lugol's solution, and epi-benthic dinoflagellates were quantified and identified under an inverted light microscope using sedimentation chambers or a Sedgewick-Rafter chamber.. Ostreopsis cf. ovata was dominant in the epi-benthic dinoflagellate assembly throughout the study period, followed by the species P. lima. The species P. lima, O. cf. ovata, P. emarginatum, and Amphidinium sp. were frequently found throughout the sampling months.. The average temperature and salinity were very similar between the points and depths, suggesting that other environmental factors may have had a greater influence on the density values of the dinoflagellates.

Executive Sales Certificate, Selling Skills And Sales Operations

Activities and Societies: Sales, Negotiation and Value Generation.The first program of its kind from a global business school, Kellogg.

Pós-Graduação, Business Management And Marketing

Activities and Societies: Resolução de cases de negócios e muitas dinâmicas em grupo pra poder haver mais troca entre os alunos com.

Bachelor, Forestry

Through the Erasmus Mundus exchange Program I had the opportunity to study at AUTH in Greece. The selection process for entering.

Bachelor, Environmental Science

The UNIRIO Bachelor's Degree in Environmental Sciences had its first class in the first semester of 2009 and has been training highly.

Bachelor, Advertisement

I studied only for a year, but I had the opportunity to learn about the following topics: • Introduction to Advertising • Introduction.