Erick Dejo Email & Phone Number

Coral Springs, Florida, United States

With over 9 years of experience, I've successfully managed end-to-end wayfinding deployments for clients like Atlantis Bahamas, Gaylord Hotels, Virginia Hospital Center, Greater Baltimore Medical Center, and Phoenix Children’s Hospital. My role involves project planning, vendor coordination, and on-site installations to provide seamless navigation solutions. I excel in building strong customer relationships, leading to consistently high client satisfaction and application license renewals. I also oversee resource allocation, track app performance, and align projects with client goals. Through effective communication and comprehensive training, I empower clients to optimize their mobile applications for successful adoption. My commitment to delivering results on time and within budget drives my passion for creating value and exceeding expectations.

Miami, Florida, United States

Miami, Florida, United States

Miami/Fort Lauderdale Area

Miami, Florida, United States

Miami, Florida, United States

I managed the entire process of creating and delivering content for mobile apps for renowned clients such as Mandarin Oriental, Westfield Malls, and Ft. Lauderdale Airport. As a result, there was an increase in user engagement and app downloads. I led a highly effective production team, ensuring the seamless implementation of content for mobile applications. This resulted in a remarkable 20% increase in content delivery. I conducted training sessions for users on Simplikate's proprietary SaaS platform. These sessions facilitated a 30% improvement in user proficiency and application utilization. I responded swiftly to customer inquiries, issues, and technical concerns, resolving them effectively. This resulted in a notable 25% increase in customer satisfaction ratings.

Sunrise, Florida, United States

I provided valuable support to the creative services team as and when needed for design projects. Additionally, I was responsible for maintaining and updating Learn.com and its affiliate websites. I managed Learn.com's social media presence, handled the preparation and shipping of collateral materials for all Learn.com events, and maintained accurate records of Learn.com's CRM database.

Dania, Florida, United States

I have experience in designing, structuring, and maintaining multiple DNN (CMS) portals. I prioritize writing standards-compliant code with a focus on browser compatibility, accessibility, and search engine optimization. In addition, I have developed and maintained long-term client relationships. I have also managed and delivered multiple email campaigns, ensuring rigorous testing and optimization for proper display across various email clients. This has helped to improve operational efficiency.