Erick Del Valle Email and Phone Number

+ Created an online brand, centered around developing consumer-driven content in the gaming community on various multimedia platforms, such as Twitch and TikTok.+ Directed the creation of unique marketing campaigns aimed at attracting viewership and increasing revenue. + Interfaced with customers through proactive communication to create a growing community using virtual tools, such as Discord

+ Provided customers with a positive in-store transaction experience, including answering merchandise questions, advising current promotions, and processing payments. + Worked closely with my peers and management team to resolve customer disputes quickly and to the satisfaction of all involved.

+ Assisted customers with sales transactions over the phone, providing general information, answering questions, and completing sales transactions in a fast-paced office environment. + Built customer loyalty by following-up with customers who reported product concerns to ensure they had a satisfactory experience. + Worked in a proprietary customer management system to enter new customer data and verify existing data for accuracy. + Provided cross-training for new employees.