Erick E. Email & Phone Number

Bangkok, Bangkok City, Thailand

Support Customer requests for emergencies, trouble shooting and technical assistance during equipment warranty and life cycle of the equipment in respect of HSS&E (Health, Safety, Security & Environmental). Lead complete solution delivery from customer call until issue resolution with the help of technical experts from Product / Technical Support. A key role between Customer and Services Manager to develop relationships and trust toward Sidel.

Bangkok Metropolitan Area, Thailand

Perform Installation, start‐up and commissioning of Pacakaging Machine supplied to customers’ sitesDevelop a good understanding of the customer needs to provide objective advice and to ensure customer satisfactionTest and evaluate equipment performance at customer plant, based on technical, contractual and safety specificationsProperly handle, check and manage equipment non-conformitiesOperate on Automation systems, HMI for regular activities and troubleshooting. Execute basic electrical work (e.g. cable wiring) and PLC test and fixes