LG NA Appliances - Builder

As a marketing specialist, my job is to move as many Short Sale files as I can through the marketing phase of the COOP Short Sale program to help mitigate loss of a foreclosure. Balancing a combination of agents, homeowners, and bank employees I systematically funnel each file to a successful short sale that mutually benefits the Investor and the homeowner.

Ensuring that the store is opened and operating correctly and efficiently before the store opens and during store operating hours. Handling cash drawers and daily deposits to make sure we maintain a minimum balance in the drawers and in the store at all times. Making sure that the overall customer experience is second to none every time to promote store loyalty and increase sales.Skills acquired: Listening to people, Problem solving Selected Achievements: Became shift supervisor after a week of employment. Helped to lead a team that produced my locations best numbers since it opened. Customer loyalty grew 75% while I was there.

I educated prospective clients regarding financial tools to enhance their retirement and investment portfolios utilizing counselor sales methods.Skills acquired: Time Management, Effective Communication Selected Achievements: Earned general lines insurance license Actively involved in agent candidate interviews and screenings Trained new agents on products, process and techniques for maximizing client finances Developed content for educational seminars

In charge of overseeing operations and making sure the office ran efficiently and correctly. Worked closely with CEO to make sure the vision for the company was implemented through clear objectives and goals established in bi-weekly meetings. Skills acquired: Critical Thinking, Patience, and LeadershipSelected Achievements: Helped screen and evaluate potential candidates in the hiring process Handled payroll through PayCom and QuickBooks Developed standard operating procedures for new clients  Developed standard employee procedures  Worked closely with the programmer to create proprietary software for investors and investments Managed a staff consisting of a programmer, web content associate, human resources representative, lead generator, and front desk personnel Counseled potential investors about the company business model Worked with CEO and outside associates on future investment opportunities Organized speaking events for the CEO

Assisted in the operation or a water plant for 1100 home communityRan and documented daily water tests and maintained proper chemical levels.I learned the importance of being precise since tiny mistakes created huge consequences that affected a whole community's safety.Skills acquired: Preparation, Efficiency, Concentration

Worked with clients and helped them achieve their personal fitness goals.Operated the fitness desk and counseled potential clients.I learned that it is important to build quality relationships with yourcustomers to be able to best serve them and meet their needs.Skills acquired: Patients, Listening, and the ability to modify and achieve the same desired result.

Database entry of customer orders, helped build online ordering website for Austin area.Organized daily deliveries, filled orders for walk-in customersOrganized records, invoices and mail, ordered supplies, handled depositsHandled payroll through payroll company, and small amount of quickbooks.I learned that it is important to communicate well to ensure work is done properly and to build trust.Skills acquired: Banking (deposits), Prioritization, Categorization

AND SPECIFIC TRANSFERABLE SKILLS; 5 years experience in a team oriented environmentSupervised a warehouse /customer service teamTrained employees on duties, customer service skills and great work habitsMediated employee and employee-customer conflictCoordinated delivery times and route based on customer availability (2 trucks)I learned how to work with and serve all types of people and how to elicit effort from fellow workers. The biggest factor is giving everybody respect, regardless of position or status.Skills acquired: Reliability, Accountability, Punctuality, Critical Thinking, Resourcefulness, Perseverance, Customer Service, Flexibility