Erick G. Email & Phone Number

New York, Ny, Us

A consulting firm specializing in all aspects of corporate IT infrastructure and strategy. Responsibilities:• Implemented contract management system for $400M educational software company under the News Corp umbrella• Pursued new business opportunities and provide technical leadership and architecture decisions for our platforms and infrastructure• Developed strategic IT analysis for the Apollo Theater, Harlem NYC • Migrated clientele to and from Microsoft Azure and Office 365 platforms• Worked with clients to accommodate business requirements; seek up-sale opportunities and maintain computing infrastructure

New York, Ny, Us

Lead Consultant, Technology Projects, IT Support

As Director of Information Technology for a $220M manufacturing company, I managed a staff of 14 IT specialists in day-to-day operations, as well as ongoing ERP efforts. My various cost-cutting endeavors included a reduction of staff and unneeded expenditures, and indentifying current roles with our service providers and vendors. I gained an annual savings of over $1M within my first 6 months. With the possibility of bankruptcy, the organization began a massive restructuring at the end of 2007. As an interim CIO role was appointed, my job was eliminated. Employed extensive cost-cutting endeavors and eliminated unnecessary overhead; Initiated hardware cost reduction project, evaluating equipment leasing strategy across the EnterpriseDefined policies and procedures for the Enterprise and guide documentation accordinglyDeveloped project plan for migration from Lotus Notes to Sharepoint platform Nurtured a creative work environment where the network and development groups could flourish while maintaining competitive skill setsManaged the customization and implementation of the Ross ERP manufacturing system, while ensuring upgradability to future versions of the product. Assessed current open source projects under development.Collaborated closely with other members of management to ensure visibility into ERP, as well as additional IT activities and progressDeveloped plan to unify and integrate additional production operations across the country

was a full service IT consulting firm, focused on the emerging small business market. As founder of the organization and lead consultant, I engaged in all aspects of strategy and support, client relations, billing, and gaining new business. From inception, customer focus was the key ingredient in acquiring a diverse range of clientele.Managed staff in client support endeavors; worked with sales to effectively develop new business in the Tulsa and New York marketsEngaged in security and equipment audit for local bank institution, delivering detailed system plansScoped and planned dozens of Server upgrades, from legacy systems to current generation OS systemsInstalled and configured active directory replication scenario for environmental drilling research companyProvided network redundancy for high availability and disaster recovery needsInstalled Blackberry Enterprise Servers with failover capability for mortgage and lending companyMaintained 24x7 support for leading pizza chain, including remote offices and corporate headquarters, through network monitoring applications and after-hours supportDesigned and configured remote backup system in our custom hosting facility, providing a secondary off-site backup solution.Developed software and maintenance agreements to help clients to manage costs more effectivelyDeployed Microsoft Open Licensing Managed support contractsProvided time lines and upgrade pathsDirected new employees on standards and procedures; helped staff to realize their potentialImplemented test lab to train staff on new software and hardwareSupplied materials for training and certificationDesigned web accessible dvr security solution for storage facility chain over multiple locations.

CTS is a technology solutions provider for the mid-size business market. I was recruited to build the consulting team and manage all aspects of our clients infrastructure and business continuity. Maintained customer networks, while consistently assessing their upgrade needsHelped to acquire and build new businesses; created system documentation and policyMaintained networks for five major law firms, including 200+ desktops, and coordinated complete network upgrade projects with minimal downtimeDesigned and implemented multisite WAN for Steel manufacturing operation and created terminal server environment to lower cost of client workstationsSuccessfully migrated a 60-person law firm from Windows NT to Windows 2000 Server and Microsoft Exchange with only a single day of downtimeIntegrated dedicated email systems and applications servers into highly secure city council environment, utilizing Cisco Pix firewall devicesActed as liaison to Microsoft HQ in Redmond in order to gain Gold Security Partner status

Tracked support requests pertaining to software usability and facilitated troubleshooting and resolutionInterfaced with support team members to streamline processes; guided lab and testing environmentAssisted team in workstation rollout to 600+ employees in the Energy sector and trading floorManaged network conversion process to Windows NT platform