Erick Herrera Email and Phone Number

•Proficient in mainframe systems, conducting job validations to ensure smooth banking operations.•Skilled in using CTRL-M for job monitoring and troubleshooting.•Morning system validations and promptly communicating issues to relevant teams.•Strong cross-team communication skills to resolve critical issues.•Working with multiple cross-functional teams on a daily basis.•Currently engaged in a significant project leveraging Control-M, Micro Focus, and Linux to enhance operational efficiency.•Engaged in a back-end web development project utilizing Python, FastAPI, SQL Server, Selenium and Git/Github to automate morning systems validations.

Project Support Specialist – PJM Now• Provided comprehensive support for PJM Now, a mobile app displaying electricity pricesin the PJM region (Pennsylvania, New Jersey, Maryland).• Tech Stack: React Native, Jenkins, AWS, microservices, MySQL, Spring Boot, Java,Spring Cloud, Hibernate.• Collaborated with cross-functional teams to ensure seamless project execution.• Participated in training sessions to enhance expertise in the project's technologies.Salesforce Project Support – SISECAM• Managed support activities for SISECAM, a chemical company specializing in globalchemical transportation.• Implemented documented procedures to streamline issue resolution in Salesforce.• Collaborated with team members to ensure effective communication and problem-solving

• Primarily involved in developing and deploying user exits to production, working with COBOL programming language on a Linux platform.• Main responsibilities and contributions include maintaining and troubleshooting healthcare systems, optimizing system performance, and collaborating with cross-functional teams.• Successfully developed and tested user exits with a minimum of defects, leading to reduction in system downtime, and improved user satisfaction.